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Tradeindia.com Complaints & Reviews

1.9
Updated: Feb 10, 2024
Complaints 281
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Tradeindia.com reviews & complaints(281)

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W
Welcome Enterprise
Feb 10, 2024
May 25, 2024
This thread was updated on May 25, 2024
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After receiving advance services not given

We "Welcome Enterprise" were approached by tradeindia employee named "Ujjwal Tyagi" and then he had arrange a meet via zoom to his senior "Ravi Singh". We agreed for 1 year service of Trade India including a website for Rs. 33, 333.00/1 Year. For web site making we have to give the content. We had given advance payment of Rs. 20, 000/- via online transfer on 22/09/2023. They had form a whatsapp group and assure us to solve any issues within...
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Kate Perry
Jan 17, 2024
Jan 18, 2024
This thread was updated on Jan 18, 2024
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Please stop your automated calls asking for loan, if we need we will take it... and so irritation on your daily repeated calls... morning and evening and not even able to delete my account... do we have any regulation from TRAI ? how to file a complaint
Tradeindia.com customer support has been notified about the posted complaint.
Hi Sir/ Ma'am,

Greetings!

I trust this message finds you well. I am writing to extend my sincere apologies for an unnecessary call that you received from our team.

I request you to provide your contact details on which you have received the calls. Please rest assured that we have taken immediate measures to prevent such incidents from occurring in the future. We value our relationship with you and appreciate your understanding in this matter.

Regards,
Ashish Yadav | CRM
Infocom Network Limited
Mobile ([protected])
Email: ashish.yadav @tradeindia.com | Web: http://www.tradeindia.com
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    A
    a.r.sureka
    Dec 2, 2023
    Dec 4, 2023
    This thread was updated on Dec 4, 2023
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    Address: [email protected]

    I have purchase cashew and almond from kiran traders proprietor kailesh bhai, dev nagar, chopasani housing board jodhpur- 342008, rajshtan. Mobile- [protected], e mail- [protected]@gmail.Com via tradeindia.Com on payment made in advance 11900.00 on 26.10.2023. But the goods has not been received as yet. Bill, scaner and payment photo attached herewith
    Tradeindia.com customer support has been notified about the posted complaint.
    Dear Sir/Madam,

    Greetings !!
     
    We sincerely regret the inconvenience caused to you.

    We would like to inform you that your concern has been forwarded to the concern team and they will get back to you shortly.
     
    We appreciate your patience.

    Feel free to contact us for further assistance.

    Warm Regards
    Team Tradeindia
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      M Shethwala
      Sep 30, 2023
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      Address: Shethwala, Ahmedabad
      Website: www.tradeindia.com

      Pls note followings. Below are my complaints and not getting any reply on my complaints.

      1. When and How many times Your representative visited us since September 2022?
      2. Since my continous Approach to Tradeindia from April 2023, why no one has visited us to solve our problem?
      3. Who did changes in my Key Words, due to which we didnt received correct inquiries? Majority discontinued products inquiries appeared, Why?
      4. Why after sending multiple request to contact RM through TI Dashboad API, none of TI authority concerned to contact us?
      5. Why after having written escalation by Hadeep singh, none of TI authority has contacted us and not resolved our problem? It's more than 74 Days of written escalation gone but none of TI Authority tried to contact us?

      Further we also requested, to give us 5 months extension in our expiry date as none of TradeIndia RM was not visited us since last 12+ months except Rahul Parmar visit dated on 23rd Sept 2023, due to which our product catalouge is not updated correctly and received majority irrelecant leads (almost 90%) of total flow. After my discussion with hardeep, he confirme me that someone will visit immediately but still none of TI staff visited us and they visited us directly on 23rd Sept, 2023. You can refer this from appended email dated: Wed, 05 Jul 2023 17:46:20 +0530 : [protected]@tradeindia.com .

      We never get reply on our complaints and always received twisted talks ovee call, so request you to kindly intervene and provide rsokution which can compensate our time, resources and investment loss.
      Tradeindia.com customer support has been notified about the posted complaint.
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        C
        CR Technology Pvt Ltd.
        Jul 13, 2023
        Jul 14, 2023
        This thread was updated on Jul 14, 2023
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        We took their plan as sellers in delhi.
        For that we had meeting with Mr. Jayant branch manager their on 3rd may 2023. as promised to make our services active within 5 to 6 days after payment of 1 lakh and not recieved all services yet and claiming their amount o 63000 rs which is said to be paid by us after the activation of all our services. never replies calls and messages
        Tradeindia.com customer support has been notified about the posted complaint.
        Hi Sir/ Ma'am,

        Thank you for reaching out to us. This email serves as an acknowledgement of your complaint, and we appreciate you bringing your concerns to our attention.

        We understand the importance of resolving any issues promptly and providing you with a satisfactory resolution. We take your feedback seriously and will make every effort to address your concerns appropriately.

        Please be assured that we are treating your complaint with the utmost importance and urgency. We will be in touch with you shortly to gather any additional information that may be necessary to resolve the matter effectively.

        Thank you for your patience and understanding as we work towards a resolution.

        Regards,
        Ashish Yadav | CRM
        Infocom Network Limited
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          K
          Kunal kunu
          from Delhi, Delhi
          Jun 25, 2023
          Jun 27, 2023
          This thread was updated on Jun 27, 2023
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          Please activate my account
          Tradeindia.com customer support has been notified about the posted complaint.
          Dear Sir/Madam,

          Greetings !!

          We sincerely regret the inconvenience caused to you.

          We would like to request you to kindly share you concern & contact details on [protected]@tradeindia.com so that we can contact you and assist you in best possible manners.

          Thanks & Regards
          Team Tradeindia
          Dear Sir/Madam,

          Greetings !!

          We sincerely regret the inconvenience caused to you.

          We would like to request you to kindly share you concern & contact details on [protected]@tradeindia.com so that we can contact you and assist you in best possible manners.

          Thanks & Regards
          Team Tradeindia
          Dear Kunal, we request you to share your registered email ID/mobile number to help us track your account. We ensure the earliest resolution of your issue. Stay assured, we are committed to delivering the best service to all our clients.

          Regards,
          Team TradeIndia.com
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            Nishith Manek
            from Mumbai, Maharashtra
            May 22, 2023
            Jun 27, 2023
            This thread was updated on Jun 27, 2023
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            Had a very bad experience with TradeIndia.com. Thier online sales team committed to issue a GST tax invoice on recipt of my new GST number. They said we will book business on 31st March but will raise tax invoice on receipt of my new GST number in April. Till date after 45/50days tbey are not able to provide GST Tax invoice.
            And catalogue work is also pending as per the changes required by me. Absolutely pathetic after sales service. After sales no one is picking up the the phone or replying in whats app.
            New people should be very careful while dealing with TradeIndia.com.
            Tradeindia.com customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Greetings !!

            We sincerely regret the inconvenience caused to you.

            We would like to request you to kindly share you concern & contact details on [protected]@tradeindia.com so that we can contact you and assist you in best possible manners.

            Thanks & Regards
            Team Tradeindia
            Dear Sir/Madam,

            Greetings !!

            We sincerely regret the inconvenience caused to you.

            We would like to request you to kindly share you concern & contact details on [protected]@tradeindia.com so that we can contact you and assist you in best possible manners.

            Thanks & Regards
            Team Tradeindia
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              N
              Nishith Manek
              from Mumbai, Maharashtra
              May 22, 2023
              Resolved
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              Resolved

              I had taken a Digital Business Solution package & paid Rs.49000/- against their proforma invoice. I told them my GST number(shared TRN number) is applied & waiting for it l. They said don't worry, we will not show it a 31st March sale, we will just book the deal & issue a tax invoice on receipt of your new firm's GST number in April. Till date after 45/50days...i have neither received the GST tax invoice & the catalogue changes are also pending. Even changingbthe template id & theme id was done after intervention by Cust Care & not by the ones who committed it. Nobody in Online sales team replying to calls & whats app messages. Hosted the catalogue with wrong template theme, without logo & some crucial details without my APPROVAL. New clients must think twice before clsing a deal with Online Sales team. For dealing with Offline team, keep some of their valuable in mortgage which you can return them, once the comitted services are delivered as the staff keeps on changing. My account manager who visited me & i exolained the problem was changed after two days. Now, again i hav to keep on explaining to different people. TAKE THE CATALOGUE AT YIUR IWN RISK
              Jun 27, 2023
              Complaint marked as Resolved 
              Tradeindia.com customer support has been notified about the posted complaint.
              Verified Support
              May 24, 2023
              Tradeindia.com Customer Care's response
              Dear Sir/Madam,

              Greetings !!

              We sincerely regret the inconvenience caused to you.

              We would like to request you to kindly share you concern & contact details on [protected]@tradeindia.com so that we can contact you and assist you in best possible manners.

              Thanks & Regards
              Team Tradeindia
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                B
                BHAVYA TECH INTERNATIONL
                Apr 21, 2023
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                Address: plot no 42 no. 1st frist floor HASANPUR VILLAGE DELHI 110092

                Dear sir, we have tri to contact to mr vinod marketing, mr. faisal khan customer support also Mis Sangeeta, no pic the phone if pic the phone gole gole task to us, not proper solution nothing any person visit my office no give the training using the tradeindia portal now have received more than 01 inquiry this is not justify my plan if you not give service return my amount with 12% interest. thanks regard
                M/s Bhavya tech international
                [protected]
                Tradeindia.com customer support has been notified about the posted complaint.
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                  S
                  Suhail khan Bharath
                  from Hindupur, Andhra Pradesh
                  Apr 9, 2023
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                  Scam trade india company

                  Address: New delhi
                  Website: www.tradeindia.com

                  I have paid 41500. empoly of trade india person convience me take a one year package sir i will provide good leads and improve your business then i will said ok sir .i pay money with in two days but they not given good service .avoid calls .manager also didn't respond all fake inquries and calls .they persons cheat me.persons names ramesh and Mirza manager.dont believe this person when they call to u.i want refund my money...
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                  P
                  piya452
                  from Gorakhpur, Uttar Pradesh
                  Mar 25, 2023
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                  Address: NOIDA

                  We Goel grih udhyog, gorakhpur, up, India had Made payments for Website through TradeIndia and Committed time was 10 days. In november we paid money of RS18000 NOVEMBER 2022. Till date we didn’t get service from there and THEY ASK FOR MORE MONEY of RS15000. They denied for refund money and force to give us another service. Employee of this company and TradeIndia both fraud. They comes many times for visit to sell their services by employee ajit tripathi and komal akharia. After Received money no one is responding. We want our refund and want to stop our service as we didn’t get service from them. They don’t have professional team for making such good websites. By name of service they looting customers. This company is really fake by name of service to the customer.
                  Tradeindia.com customer support has been notified about the posted complaint.
                  Dear Mr.Agarwal,

                  Greetings !!

                  we would like to confirm you that Mr Aslam Sher khan from our escalation desk has already discussed with you on call and assisted you regarding your concern.

                  Thanks & Regards
                  Team TradeIndia.
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                    P
                    piya452
                    from Gorakhpur, Uttar Pradesh
                    Mar 25, 2023
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                    Address: noida

                    They are following me since january 2022 for taking their product. but i did not take their services because of lake of fund. and i was thinking this service is very expensive than other company like indiamart.
                    after the 1 year follow back they convinced me for their product at very reasonable cost Rs18000. after i have done payment they ask for more money after that discussion i ready to pay Rs 7000 more.
                    they promise to me they will give all services and i will get very much more customers than indiamart.
                    but after payment they ask for more money of Rs 20000. i did not able to pay this payment i tell them.
                    but i did not get any customer till now from 5 months.
                    company name; Goel grih udhyog, gorakhpur, 273001
                    mobile no. [protected]
                    Tradeindia.com customer support has been notified about the posted complaint.
                    Dear Mr.Agarwal,

                    Greetings !!

                    we would like to confirm you that Mr Aslam Sher khan from our escalation desk has already discussed with you on call and assisted you regarding your concern.

                    Thanks & Regards
                    Team TradeIndia.
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                      D
                      Dks@1503
                      from Delhi, Delhi
                      Mar 8, 2023
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                      Address: Dwarka Delhi 71

                      Hello sir

                      I'm pay TradeINDIA chq payment. total amount. 1, 30, 00/- 28 Dec 22

                      Sales team is rong comments

                      I'm totally Denali Service email and call But not Responding trade india helpdesk customer service
                      Tradeindia.com customer support has been notified about the posted complaint.
                      Dear Sir/Madam,

                      Greetings !!

                      We sincerely regret the inconvenience caused to you.

                      We would like to request you to kindly share you concern & contact details on [protected]@tradeindia.com so that we can contact you and assist you in best possible manners.

                      Thanks & Regards
                      Team Tradeindia
                      Dks@1503's [Complaint's author] reply, Mar 14, 2023
                      9871093499
                      Dks@1503's [Complaint's author] reply, Mar 14, 2023
                      Hello Sir/Madam,

                      Greetings from M/s Mack Switchgears Pvt Ltd.

                      I Not Need Trade india Service Reason Sales Team Rong information
                      Please Kindly Refund My Payment
                      Please Find Below Payment Details

                      Trade India Account Details

                      PH NO. +91 9871093499
                      Email . [email protected]
                      They didn’t resolved complain and put status as resolved. Totally fake
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                        K
                        KIOSURAT
                        Feb 28, 2023
                        Resolved
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                        Resolved

                        No Service and Charging Monthly- Need Refund

                        We had taken TradeIndia website service in account of Krishna International Overseas. This company charged 20000 as basic and remain in Emi. Total package of 80000. We started this package in September 2022. Till date they didn’t made our website and everytime sending unprofessional links as they have unprofessional employees. Even anyone can make good website through internet compare to them. We had given complain many times to local employee...
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                        K
                        KIOSURAT
                        Feb 28, 2023
                        Resolved
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                        Resolved

                        We Krishna International Overseas, Surat, Gujarat, India had Made payments for Website through TradeIndia and Committed time was 1 month. In September we paid money and started installment in August 2022. Till date we didn’t get service from there and still they charging from us. They denied for refund money and force to give us another service. Employee of this company and TradeIndia both fraud. They comes many times for visit to sell their services by employee Vikas Badami. After Received money no one is responding. We want our refund and want to stop our Emi as we didn’t get service from them. They don’t have professional team for making such good websites. By name of service they looting customers. This company is really fake by name of service to the customer.
                        Feb 28, 2023
                        Complaint marked as Resolved 
                        They put status that resolved but they don’t want to show our complain here.
                        Tradeindia.com customer support has been notified about the posted complaint.
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                          B
                          beingrunner4975
                          from Sunam, Punjab
                          Feb 22, 2023
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                          Tradeindia.com is a cheater. Please do not take subscription or Service of Tradeindia.com. I have taken tradeIndia.com subscription in the month of November, 2022 & till date I have not received a single enquiry as promised by the sales team. Tradeindia.com is a biggest cheater. I do not want to take the services now, So I want refund the full amount of Rs. 19840 and want to cancel this deal, as I am not interested to deal in present or further with Tradeindia.com.
                          Tradeindia.com customer support has been notified about the posted complaint.
                          Dear Sir/Madam,

                          Greetings From Tradeindia.com !!

                          We sincerely regret the inconvenience caused to you.

                          We would like to request you to kindly share your concern with company details along with your contact number at [protected]@tradeindia.com so that we can connect and assist your regarding your concern in best possible manners.

                          Thanks & Regards
                          Team Tradeindia.com
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                            J
                            Resolved
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                            Resolved

                            Address: Corporate Office Infocom Network Private Limited. Plot No. 93-94, Riana Tower, Noida Express Way, Sector -136, Noida - 201305 Landmark: Next to CB

                            In July 2022 I subscribed for basic exports leads package [ Trade India said it will provide unlimited export business leads through its portal which was priced at 1, 00, 300/- INR. It also offered me a loan through their lending team [ Trade India lending ].
                            Loan Amount : 83583 + down payment : 16716 with a tenure of 12 months.
                            In Aug 2022 Trade India sales team contacted me and pitched for another exports leads package [ termed as ‘Super bonanza’ package ] which was priced at 7, 50, 000/- .
                            They offered me a second loan for an amount of 5, 43, 290/- + down payment of 90, 000/- with tenure of 12 months. Also previous loan amount of 100300 was clubbed with this in order to cover 7.5 Lakhs cost for the super bonanza package.
                            I was promised that the package will be ready within a month and it’s just enough if I could cover the EMI with own funds for 1st EMI. I was told, from 2nd month onwards I will get considerable business conversions which will help me to close the loan in subsequent months / or pay the EMI without any financial burden on me.
                            But the super bonanza package wasn’t completed in the specified timeline as they promised. I paid 3 EMI’s hoping they will deliver presuming there is a delay.
                            After that I didn’t get their services delivered to cover the Emi to pay the loan offered by TI lending. Hence I asked for cancellation of their services and full refund in December. Till January first week 2023 my online catalogue was not even ready - I was pulled into 2 meetings by them asking for one more month’s time to complete their work.
                            Firstly super bonanza package is for only one year and they had dragged me for 6 months without providing their services.
                            I want full refund of the money that I paid to TI and cancellation of the loan.
                            Mar 29, 2023
                            Complaint marked as Resolved 
                            Tradeindia.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 22, 2023
                            Tradeindia.com Customer Care's response
                            Dear Sir/Madam,

                            Greetings From Tradeindia.com !!

                            We sincerely regret the inconvenience caused to you.

                            We would like to request you to kindly share your concern with company details along with your contact number at [protected]@tradeindia.com so that we can connect and assist your regarding your concern in best possible manners.

                            Thanks & Regards
                            Team Tradeindia.com
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                              S
                              seller.rudraksh
                              from Lucknow, Uttar Pradesh
                              Jan 20, 2023
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                              Address: 542ka/ 50 Kishor Vihar Colony, gate no-1 campwell road

                              I am Nikhil Srivastava from Lucknow, my Firm is Rudraksh Home Solutions.
                              I got TradeIndia basic plan on the 29th of Nov 2022 and it was approved for 25000 rupees including GST, 7000 I paid by account transfer, and remaining the amount of 18000 I paid by Credit card and Made 12 EMI(1500/month). after making payment I came to know that there are a lot of people were cheated by TradeIndia.com so I found a lot of complaints against TI, so I didn't give approval on mail to proceed my plan and I requested for refund as I didn't want to be helpless as others, then when my Credit card bill has generated, it was not in EMI, when I called to Indus bank customer care they told me that my EMI transactions details were not shared by Merchant(TI), and the bank asked me for Chargesheet of the transaction so they can make EMIs. on 22 Dec I called several time to SANDEEP YADAV(Sales Manager) but he didn't respond, Even I dropped my concern on his WhatsApp but he didn't respond. I also tried to connect with TI customer care but there is no option to connect with any representative after 2 days when I again msg him on WhatsApp he shares a Screenshot of a ZOOM meeting. I had to pay the full amount of my CC bill on the 26th of December as the last date was the 25th Dec. after the 28th Dec Sandeep Yadav Told me that he was busy in Meetings so he couldn't respond to me the I realize in this Company if a single person is busy in companies meeting then there is no any other option by which you can raise ur complaints or any other concern. on 6 Jan 2023, I sent mail and requested to refund of my money, and gave all my reasons after 2 days a Ma'am called me regarding my mail, and when I started to explain my case and issue she cut the call and didn't pick me to call. on 12th Dec again I got a call from tradeindia Team I explained all issues he gave me a TAT of 48 hrs but today 19th Dec and there is no response from Trade India. They are only Sale centric, not after-sales. after getting full payment there is no response from the Sales team, and backend team even their customer care is only for formality.

                              Kindly help me to get back my money
                              Tradeindia.com customer support has been notified about the posted complaint.
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                                S
                                seller.rudraksh
                                from Lucknow, Uttar Pradesh
                                Jan 20, 2023
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                                Address: 542ka/ 50 Kishor Vihar Colony, gate no-1 campwell road
                                Website: tradeindia.com

                                I am Nikhil Srivastava from Lucknow, my Firm is Rudraksh Home Solutions.
                                I got TradeIndia basic plan on the 29th of Nov 2022 and it was approved for 25000 rupees including GST, 7000 I paid by account transfer, and remaining the amount of 18000 I paid by Credit card and Made 12 EMI(1500/month). after making payment I came to know that there are a lot of people were cheated by TradeIndia.com so I found a lot of complaints against TI, so I didn't give approval on mail to proceed my plan and I requested for refund as I didn't want to be helpless as others, then when my Credit card bill has generated, it was not in EMI, when I called to Indus bank customer care they told me that my EMI transactions details were not shared by Merchant(TI), and the bank asked me for Chargesheet of the transaction so they can make EMIs. on 22 Dec I called several time to SANDEEP YADAV(Sales Manager) but he didn't respond, Even I dropped my concern on his WhatsApp but he didn't respond. I also tried to connect with TI customer care but there is no option to connect with any representative after 2 days when I again msg him on WhatsApp he shares a Screenshot of a ZOOM meeting. I had to pay the full amount of my CC bill on the 26th of December as the last date was the 25th Dec. after the 28th Dec Sandeep Yadav Told me that he was busy in Meetings so he couldn't respond to me the I realize in this Company if a single person is busy in companies meeting then there is no any other option by which you can raise ur complaints or any other concern. on 6 Jan 2023, I sent mail and requested to refund of my money, and gave all my reasons after 2 days a Ma'am called me regarding my mail, and when I started to explain my case and issue she cut the call and didn't pick me to call. on 12th Dec again I got a call from tradeindia Team I explained all issues he gave me a TAT of 48 hrs but today 19th Dec and there is no response from Trade India. They are only Sale centric, not after-sales. after getting full payment there is no response from the Sales team, and backend team even their customer care is only for formality.
                                Tradeindia.com customer support has been notified about the posted complaint.
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                                  Kunalgoswami
                                  from Ajmer, Rajasthan
                                  Dec 20, 2022
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                                  I pay 65 rs and transaction ID T2212201306117304307932 but click the submit button and I show repay | Why please fix right now
                                  Id unban or not so refund my money please 🥺🥺|

                                  UID - [protected]
                                  Gmail - [protected]@gmail.com
                                  Transaction Id - T2212201306117304307932
                                  Please help
                                  Tradeindia.com customer support has been notified about the posted complaint.
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