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Tradus India Complaints & Reviews

1.8
Last updated Jul 9, 2023
Complaints 376
Resolved
130
Unresolved
246
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Tradus India reviews & complaints page 14

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7
7hills
from Delhi, Delhi
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payment debit but product not received

Address:Tiruvallur, Tamil Nadu

I order HTC Explorer Mobile Phone for Rs.7449 via net banking here i attached that payment bill also and i received message to my mobile no [protected] that was (Thank u for placing an order with TRADUS. your order 4101270 has been authorized) but still there is no response from tradus. my product also not received....
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A
Abubaker Siddhik
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Non-delivery of items ordered

Address:Thrissur, Kerala

Shipment Details for Order ID: 3247670 with Tradus

Item ID 3004424
Napoleon Classy Canon Shaped Refillable Car, Home & Office Air Freshener
Merchant id : StoreJi

NameCourierAirwaybill No
Aramex [protected]

On enquiry in person on 28th July 2012 Thrissur (Kerala) Aramex office informed that they have not received the item bearing AWB No. [protected] and we gave the contact...
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S
sureshv_5
from Mumbai, Maharashtra
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Cheating by Trader

Address:Pune, Maharashtra

Hi,

I purchased Salora's SM401 mobile Online through Tradus.com, They put a deal with ENTER Bluetooth Headset freebie with the Mobile, but unfortunately, I didn't recieved it with Phone after one month regular follow up and phone calls finally they delivered Headset - but it is used and not working one - just for sake of get ride of me they closed the compliant call, Now no answer from them.
br...
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S
Safia Khan
from Kolkata, West Bengal
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non delivery of goods

Address:Tripura

i have purchased one Italian shoe but there is delivery yet. its details are as below Transaction ID: : 4016330
Product Description :
Item Id Product QTY Price Shipping Sub Total
4018398 Massimo Italiano Stylish Shoes in 100% Leather 1 999 0 999

Sub Total Rs. 999
Grand Total Rs. 999
Gift Voucher Value : Rs. 340
Total Amount : Rs. 999
Amount Paid : Rs. 659.00
Payment...
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T
Thillunick
from Hyderabad, Telangana
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MONEY DEBITED BUT NO TRANSACTION ID AND ORDERS IN MY ACCOUNT SHOWS ZERO

Address:Hyderabad, Andhra Pradesh

I bought Logitech MK220 Wireless Keyboard And Mouse Combo Pack from tradus online shopping mall on 26/07/2012 at 00:10:12
An amount of 955 Rs has been debited from my bank account but they did not provide me even a transaction id and even my account in the site shows zero orders
I have mailed tradus care but they not even bothered to reply me and complaint ticket numbers are 53610 and 62115....
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H
himanshu88
from Hyderabad, Telangana
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They cancelled my order and non refund

Address:Hyderabad, Andhra Pradesh

I Purchased a item, ID: 3008451,Payment date: 21 JULY, Order id 3250126. But it suddenly disappeared from my order history. After sending 5 requests and 3 phone calls they said everything is fine and just a system issue. Then after a day i get an email of refund and they say it is out of stock. The mail says "refund in process".

Question 1: Why was payment accepted for a non available item?
Question 2: No...
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S
Soumyadip Bhattacharjee
from Mumbai, Maharashtra
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Cheating by Tradus

I HAVE PURCHASE Enamel Cufflinks OCF LO-0015 A Sub Order Id: 2750813 AND Dandy Mens Wallets Sub Order Id: 2750814 ON 10/07/2012. BUT I STILL DID NOT RECEIVED MY PRODUCT... WHEN I WAS MAIL IN TRADUS CUSTOMER CARE THEY DID NOT REPLY ME..
SIR WHERE IS MY PRODUCT?? PLEASE GIVE ME MY PRODUCT OR REFUND MY FULL PAYMENT.. OR PLEASE GIVE A CUSTOMER CARE NUMBER. THANKS...................
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U
Ummalbargaths
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered properly and not refunded the amount

Address:Gurgaon, Haryana

Hi Team,

I have attached the courier copy which i sent and the courier received acknowledgment from the Courier team.

Date/Time Activity Major TPC Station
Jul 9 2012 09:29:12 Despatched to GURGAON-S52 GURGAON
Jul 8 2012 13:34:03 Received at NEW DELHI CHENNAI
Jul 7 2012 23:39:57 Despatched to GURGAON CHENNAIbr...
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Y
yashikac
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate size shirt

Address:Delhi

I ordered a puma shirt from tradus.Com
size (M)order ID : 3178592
the dimensions given on the site for the size was wrong.
Size medium turned out to be a shirt which a 10 year kid would fit in..
bad experience..
normally I buy small size for myself bt according to their standard
XXXL would fit me..they refused to exchange it as XXL was not in their stock
even after my experience,the measurement...
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R
raibac
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged pen drive delivered

Address:West Bengal

damaged pen drive delivered. on informing the same no action taken till date. mails as below

Hi Firoz,

I believe that the 3 working days time is over. May be the seller is not taking it seriously. My humble mails seems weak but its true and also my goodness is certainly not my weakness.
looking at the pen drive after unpacking, anybody will understand that it has been damaged due to heavy load pressure...
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A
alim24x7
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivering wrong products & No customer service response

Address:Andhra Pradesh

This is with regards to your order for Signoraware Lunch n Outdoor Kit Lunch (With insulated bag)-530 against the Item ID - 2713762.
I was not satisfied with the product size and shape.
When I queried about the returning of product, the customer service says it cannot be returned as the package has been opened.
It is not an electronic or gift item, its a lunch box..and it cannot be used if its known that it is of no use.br...
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N
nilesh.harwal
from Mumbai, Maharashtra
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Worst Service by tradus.in

Address:Jhabua, Madhya Pradesh

Worst Service by tradus.in
i ordered Sandisk 8GB Micro SD Card item id - 2676111, Order ID: 3075580, against Transaction ID: 3075580 on dated[protected]. they placed shipment using ARAMEX corrier shipment number [protected] on next day.
but i did not receive item till today[protected].
according to tradus.com my city jhabua ,pin 457661 is serviceable for shipping.
after checking my pin i placed order.
br...
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N
nag4pl
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not Received

Address:Bangalore, Karnataka

Hi,

This is Manjunath from Bangalore. I placed an order in Tradus for 8Gb Memory Card. Below are the details:

Order ID : 3095746
Order Date :[protected]
Order Value : Rs. 241/-
GV Discount : Rs. 50/-
Net Payment Value: Rs. 191/-
Payment Mode : Net Banking
Payment Status : Successful

As one can see I paid through netbanking and payment was successful. (attaching...
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F
freevlee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not shipped

I ordered Olympus VG-110 12 MP Digital Camera with 4GB Memory Card and Camera Bag

Sub Order Id: 2719591
Qty : 1
Price : Rs. 3579/-
Seller Name : Suman_enterprises, Suman Enterprises
Order Status : Pending Dispatch Dispatch By:[protected]

The order was supposed to be delivered on 7th July 2012. The seller has not dispatched the product still. After several emails and 4 calls the customer...
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V
vissuviswanath
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate Product Delivery

Address:Hyderabad, Andhra Pradesh

Hi.
I ordered an item New Feel Sneakers(Shoes) in tradus.in against Item Id - 2611714 on
[protected].I received my goods on[protected]. But the product what i ordered is entirely different.
I received a call from tradus people from number [protected] on[protected] that they have sent me a duplicate product.
They told me that they will send me actual product with in 7-10 working days
Again...
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R
raghav_149
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong things send

Address:Amritsar, Punjab

i have buy jaipan gift set from WWW.TRADUS.IN . which i order it contains jaipan's 1 dosa tawa + 1 frying pan+1 kadai this all product they mention on there site its 4mm but when i recieve it does not contain kadai and all items was 2.2mm not 4 as they mention on there site. they send me another dosa tawa. i tell to them same day they just asking me for only time and time they ask me for 3 days its already over but still i did not...
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C
clickrahul
from Delhi, Delhi
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payment made - product never got dispatched.

Address:Hyderabad, Andhra Pradesh

Hi, i have ordered a jewellery set for my wife on 30th june from tradus , but to my horror it was still not dispatched by 7/7/12 , 11:45 PM.



AG Real Diamond Stone Fancy Zula Tanmaniya - AGsn0004
Sub Order Id: 2616397
Qty : 1
Price : Rs. 1219/-
Seller Name : aniktradingco, Anik Trading Company
Order Status : Pending Dispatch Dispatch By:[protected]

Cancellation...
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R
rainagokul
from Gurgaon, Haryana
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not delivering of my product

Address:Virudhunagar, Tamil Nadu

i have ordered a sony W620 14.1mp digital camera from tradus.in on 7.6.2012 and i paid the money of rs.7506 through debit card,and my order id is 2808329.i have called them many times by their contact number [protected] to know the status of my product but they are not responding me in a proper way.They said that they have dispatched my product through ARAMEX couriers on 10.6.2012,Their courier partners said there was no update over my product....
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P
pradeepkush
from Noida, Uttar Pradesh
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Cheated me delivering wrong product

Address:Gautam Buddha Nagar, Uttar Pradesh

I ordered USB Wireless Mouse from Tradus.in (HP KF860PA Comfort USB Mouse, Transaction ID: 2985557) but they delivered me normal USB mouse with wire. The cost of mouse (Wired) is just half of Wireless Mouse.

The worst part is they have displayed a wrong image of wireless mouse. The model number they mentioned is same for wired mouse. That's pathetic. When I complained, they told me that I ordered the same model number....
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N
naiduvenkatesh
from Mumbai, Maharashtra
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Charlatan

Address:Maharashtra

TRADUS is better avoided readers. BUYER BEWARE of TRADUS.IN

I intended to order a 4GB SanDisk SD Memory Card for Rs 219/- online through Tradus on 21st June 2012. Their payment gateway is PAYU which malfunctioned during payment transfer. My amount was debited while Tradus was credited. However, the transaction was shown as incomplete. Today is 3rd July 2012 and I have not yet received reversal in my bank account. I am fed up...
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