Trai — abrupt disconnection of services of tv channel viewing by videocon d2h

Address:Mumbai/Gurgaon, 421201

I am videcon d2h subscriber and my services were cut on march 2nd early morning without any intimation. On raising a complaint with d2h, their technician came and after inspection told me that there is no techncal fault and services were cut due to non-selection of channels as per trai regulation. Thereafter i submitted the selected channels of my choice on the same day but no solution. I spoke to their customer care numerous times but no help. Today afternoon, i submitted channels of my choice through their support team member mr. Hardik kumar around 2 pm but till now no resumtion of services till now.
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TRAI customer support has been notified about the posted complaint.
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Dear Vaitheeswaran,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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