[Resolved] Trai — aircel customer care is not solving my problem. | |||||
Dear sir, /ma'am, I'm having internet problem since five days on my aircel number ([protected]). I'm unable to use my internet. When i complaint it to aircel customer care, they told me to call 12889 for internet probles. But when i called there, a computerised voice said that 'our customer care executive call you in one hrs. But they didn't call, then i call back to customer care, there also a computerised voice is saying "our all executives are busy on another call plz call us later. This is happening from the first day. After the five days, i jst irritated from all this. So, finally i'm writing to you. Plz sir help me. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved TRAI customer support has been notified about the posted complaint. | |||||
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue (a problem since when):
The issue with a specific website or all website:
The browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS with Handset or System:
E/G/H Signal available on the handset – yes or no:
Regards,
Aircel Social Media Team