[Resolved] Trai — aircel/lowest 3g service in chennai

Rajendira Pradad Guru

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 60063

Dear consumer care,
I have taken a plan of 549 which provides free 70 days voice call and 70 gb 3g data. But, 90% places no 3g network found and only 2g is available. Even though if you got 3g network, it is working like 2g network. I never seen such bad/worst services from aircel. 1 year back it was good. But, now a days aircel doing very worst services in 3g data. Kindly do the needful and validate are they proving 3g data perfectly or not. Thanks. Rajendira prasad. G-chennai.

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Aug 5, 2021

Complaint marked as Resolved

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Comments

Shefali Agrawal

from Gwalior, Madhya Pradesh

This is to inform u that ur executive calling me again n again and doing misbehave while talking i told her that i am not int n i will complain regarding this so she told me do whatwere u want kindly take strick action the no of the company is [protected]

Aircel Customer Care

from Mumbai, Maharashtra

Dear Rajendira,
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date of offer message received:
Recharge Denomination (done on the number):
Recharge Date:
Mode of recharge:
Transaction ID:

Thanks & Regards
Aircel Social Media Team

Aircel Customer Care

from Mumbai, Maharashtra

Dear Rajendira,

We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team