Trai — airtel dth channels

Address:

HALDWANI, Nainital, Uttarakhand, 263139

My dth customer id is :- [protected] on sunday i have customized my 3 connection aprox 700 per month but company start many other channels also, a lot of time i call to airtel customer care number but company executive not reply properly.
On sunday my balance is rs 940
But today my balance is 796
And balance days 23
While on sunday when i talk to airtel customer care he told me
According to your plan, co will charge rs 25 per day
But according to current plan company charge aprox 144rs in 4 days