Trai — airtel dth no activating the chosen plan

Address:

621011

Sir,
From Jan 30 the onwards we have modified my plan with the help of choose my plan option and the same has been sent to Airtel DTH through SMS..but regardless of calling the customer care nearly 100 times..every day..the plan choosen by me is not getting activated.instead they have automatically moved to a plan of their own choice..we are exercising difficulty in viewing the channel of our choice.
By
Dr.sindhu