Trai — airtel dth not providing services even after 7 days of recharge

Address:	Bangalore, Karnataka, 560045
Website:	www.airtel.in/dth-recharge

Airtel dth, bangalore has not providing services even after i have recharged rs 410 as monthly rental through airtel mobile app. Its been more than 7 days the services has been suspended, error message displaying that services suspended due to no balance in my account. Every day i follow-up with customer care and no proper response from the call center. They have created ticket and keep on saying its a technical issue and will be resolved in next two hours. We reached the karnataka airtel nodal officer niti chawla (Dthnodal. [protected]@airtel.com) and explained the situation, the officer told us that the issue will be resolved in the next 48 hours. But its more than 3 days no update on my issue. They not even providing me the updates on the issue.