Trai — airtel dth offering false package with me

Address:

Near Anikethan college Venkateshwara colony sindhanur -584128, Raichur, Karnataka, 518301

Dear sir,

Mbl no. [protected]
Airtel dth id : [protected].

One of airtel call center lady called me on jul 28 & told me, sir you have one offer that is reachrge rs.1397 and you get packages of english, hindi & telugu with rs.100 cash back. But now only telugu package is working rest 2 packages are not working.in this matter i complaint on airtel customer service (Complaint no.[protected] but they didn't respond well, and they people said only this package is applicable to on your recharge amt. They cheated me & offering false offer.
100/- cash back also not came.

Kindly resolve the issue as soon as possible.

Thanks and regards
D sunil kumar.

Mbl no. [protected]