Trai — asianet digital tv

Rachel63

from Nadapuram, Kerala

Address:

Thrissur, Kerala, 680751

Despite trai having advised that customers can choose their interested channels, this option is not available in asianet digital tv. They have offered packages which r more expensive and not really interesting. I have my previous option still active (Ie i paid for 14 months in advance) yet yesterday the few channels i watch frequently have been disconnected. Local asianet offices r not answering their phones so customers r made to suffer.

Please advise what action can be taken on asianet digital tv?

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TRAI customer support has been notified about the posted complaint.