TRAI Complaints & Reviews

Not providing the channels we selected but deducted the amount for it.. Customer number :[protected]. Even after repeated reminders and call no actions have been taken yet... And the customer services calls have been unpolite.. And requested me to complaint to trai if you dare.. And they say our services will be provided in the same manner. I told it's not fair according to trai rules. But the never care.. My contact number is [protected].

Hi trai,

I am writing with regard to airtel dth.

The airtel dth is torturing people without reason, as per new trai rule i'm unable to select our own pack. I did my own pack last week, however till now it is not activated and not allowed me to pick my channels.

Also there are duplicate channels due to which they are charging same channel twice.

Hello sir/madam,

I am from bikaner (Rajasthan). They don't give me proper channel selection list.
In some channel price, they added extra price also as like z-news original price (0.10rs) and our cable operator price (0.50rs). They also don't give free-to-air channel selection also. Please takes action.

Pfa for all channel price list. They gave only attached channel selection and also telling you to have to select that channel or bouquet.

Thanks & regards

Sir
My cable operator jk channel in jammu demanding fixed charges of rs 600/month against cable services.
But when i asked him that i will pay according to what i wish too see,
He refused and told i have to pay him fixed charges only or they will disconnect my cable services.
Please look in to this and do the needful to take strict action against it.

Our cable oprators not showing even free to air channel plz guide me how to complaine and where my contact number[protected] our oprator taken different ammount with in same society my oprators are hathway cable even i calling on hathway customer not connected so now tell where to complain for same our oprators name praful his number his [protected] plz

We are not able to select the channels required and pay charges accordingly. Not able to solve this problems and needs to be simplified. We are using airtel dth and for the last 15 days wanted to add/remove some channels. But not able to change and missing some of the important events. Even some of the cable operators are not giving channel wise selection and loosing many important events. Request immediate action to improve the channel selection process for dth and cable operators.

Sir,
Since I am making advance payment on MONTHLY basis there are sufficient credit in my account. . I find that CABLE TV OPERATOR pack is loaded with lots of pay/free channels of Tamil, Telegu, Kannada, Oriya etc., . Since I am not interested in pay channels of these languages I have asked the SWETHA CABLES to exclude these pay channels and include other channels of my choice. In this context they are willing to add channels as I wanted but reluctant to exclude the pay channels as stated above. THE DD CHANNELS ARE NOT AVAILABLE DURING THE INTER NATIONAL CRICKET PLAYING IN INDIA, , AFTER THE MATCH THE CHANNELS ARE AVAILABLE. IS IT SO, I HAVE TO TAKE PRIVATE SPORTS CHANNEL LIKE STAR, AND SONI...EVEN THE SAME IS TELECASTED BY DD CHANNELS. WHY THE CABLE TV OPERATOR DUMPING ALL THE UNNESSASARY CHANNELS TO MY DRAWING ROOM IN THE NAME OF PACKAGE...RARELY I VIEW 4 TO 5 CHANNELS PLUS SPORTS CHANNELS., WHY THEY DUMPING ALL THE FREE CHANNELS COMPULSARILY FOR 170 RUPEES, SINCE I AM NOT VIEWING OTHERTHAN DD CHANNELS.

Rain tree place owners association, chetpet

Very high radiation recorded on southwestern side of the building. Meter reading shows very hazardous warning, very concerning to all persons. Understand there is a tower close to our building on harrington road that has to be removed. This tower is in a low rise house building. Pls have it relocated at the earliest.

Location: 13°04'14.0"n 80°14'29.3"e
13.070545, 80.241478.

Dear sir,
Airtel and other companies are now charging minimum monthly amounts for validity but on the very first day the validity expires they stop outgoing and deduct rs.23 from the main balance this is not justified some time should be given to consumer to recharge as per his own choice, the following should be done when validity expires:
1. Stop out going for next 15 days
2. Even if no recharges is done then stop incoming for next 15 days.
3. Even then if no recharge is done then use main balance to recharge automatically.
4. When main balance is also exhausted the the co. May deactivate the number.
5. The co. Should give consumers to use the main balance for any recharge now they are giving this only for certain packs.
In any case the co. Should not deduct automatically from main balance just on the very first day of expiry some time should be given to the consumer

Cable operator ds communication operating at sanskruti township, hyderabad, offering signals from ssc siddipet, is not following your guidelines. Packages offered by them are attached. Even basic free to air channels, are offered @177/-. This is in total violation of guidelines. They are combining various packages and channels and not giving list of individual packages and channels.

As per new guidelines all dd channels are free but dd sports channel ask to pay service providers extra money to watch t20 match. Why it is? Everytime dd sports is not showing matches whether it is played in india or outside.
If channels are free why one has to tell dth fellow to request to add in your package? Trai has made mess by making new system and dth providers are asking more money than old system. Any feedback is appreciated....

Sir,
Since i am making advance payment on yearly basis there are sufficient credit in my account. Since no pay channels were beamed for a week i have opted for their channel pack kerala gold. I find that this pack is loaded with lots of pay/free channels of tamil, telegu, kannada, oriya etc.,. Since i am not interested in pay channels of these languages i have asked the asianet authority to exclude these pay channels and include other channels of my choice.in this context they are willing to add channels as i wanted but reluctant to exclude the pay channels as stated above. I hope my request is in order and, as such seek your help to instruct asianet to accede to my request.

S. Sasikumar, ashadam, padinjarenada, kottayam, kerala.
Asianet con. No. Da[protected] mob. No.[protected].

When i buaght tata docomo sim card tata maintioned the lifetime incoming free (Atleast 20 years) as per standards. But recently the policy has been changed with the ignoraning satisfaction of customers.
How can trai allowed this regulations infaver of all network service providers company.
This the full of currepted policy. Why service provider compaltion the monthy recharge of 36₹ for continuing the incoming call. This is the very bad factor of in this telecom regulatory policy. Need to justify this thing.

I have requested my dth provider (Dish tv) to provide channels as per my selection since 01 feb 2019. My token number for the selection is [protected]. Hey have not given the required channels instead of repeated reminders till date. The customer care (10 times contacted) is not having any idea, or when the problem can be resolved. My vc number is [protected]-9. Please take appropriate step to provide the requested channel and penalize the service provider for delay

Previously i could watch all channels at rs.220, now as per your spurious rules i am being forced to watch a few channels only most of which are worthless. Moreover, you have made rubbish dd channels mandatory. Also if i wish to see a few favourite channels i will have to shell out more than double the amount i used to pay. This is just heights of dictatorship. Your new dth regulations are nothing but a scam. The common man cannot enjoy an hour of evening entertainment because of cheats and frauds like you. This daylight robbery will have its consequences. Every dog has his day.

Myself sharanu i have videocon d2h connection. Customer id[protected] i took happy india platinum 69 pack and star value 4 pack but not getting sony six and star gold and star gold select channels from 15 days i am contacting customer care they r not responding and even not connecting my call to executives and after 15 minutes holding on call they disconnects the call automatically it happened several times with me

Sir
After paying rs 532. Cust id 64421520 recharged with rs.532, balance rs.541, due date 2/4/2019. Dt2h.
I have applied for 30 sd channel and 8 hd
Channel. But my service provider videocon d2h not showing 1 hd channel sub tv and 4 sd channel namly cnbc awaaz, cnbc bazzar, net geo people, news18 bihar &jharkhand.
Kindly help me
Thanking you
Yours faithfully
Gouri shankar person
Rtn-[protected]
Cus id[protected]

Hello trai

You have spoiled dth & cable used my customers worst decision

Previously before new trai rules i am paying only rs 360 for telugu and tamil regional channels, all sports channels, english channels movie hd, kids discovery, ngc, etc in airtel digital tv.

But after your new rules i need to pay rs 310 for just only for tamil and telugu regional channels alone,
Worst desicision, low income people will suffer a lot.

I hate this transmission by trai, think also about low income people before taking desicisions.

The channels you provide for rs 153 is waste ntg useful, waste of money to people

Hello sir, i'm udit kumar srivastava from state up, district gonda 271001, kehvpur pahadwa gonda up, sir maine 5 january 2019 ko independentv setup box booking 1999 rupye me kiya tha aaj 26 february ho gya hai abhi tak independentv ka system installation nhi huaa hai mujhe bevkuff bnaya ja rha hai ki aap ka 24hrs, 1, 2, din 1 week me installation ho jayga lekin abhi tak koi karwahi nhi huaa hai kirpya aap se nivedan hai ki independentv box system ko installation krwane ke liye independentv ke uppar karwahi kre

Airtel dth is using a very cheap policy of employing their monopoly and causing trouble to us. They have changed my dth plan and are forcing me to watch channels which i don't want to see, without my consent and without any prior notification (Customer id: [protected]). This is done even with the fact that the deadline by trai has been extended till 31st march'19 to choose the own packages. Shame on airtel dth - which treat their customers like this and don't care about them. Airtel forced this change on 15th feb'19 without any prior notification and without my consent.

I request my dth plan to be switched back to the previous version as i still have time till 31st march'19 to make these changes.

Regards
Saurabh
+91-[protected]
Customer id: [protected] - airtel dth