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Updated: Aug 20, 2025
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G
gauraukumar
from Madhipura, Bihar
Feb 10, 2019
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I am s. K mishra my rmn is [protected] i'm complaning about as per the new trai rule only dd 's 25 channels are mandatory but dishtv tv doesn't give me freedom to choose free to air channels and dishtv also doesn't give me freedom to remove some fta channels like dv365, rang, etc. And adding some pay channel in 100 channels that trai offered me in 130 rs. So i again request to dishtv provider to give me freedom to choose my own pack
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    Soumik Sarkar
    from Mumbai, Maharashtra
    Feb 10, 2019
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    Address: 400095

    With the recent changes on pay for only what you want to see. There is another angle which I think TRAI has missed completely. Multi TV connection. For e.g. I use to pay to Tata Sky around 1200 per month for 3 HD TV connection with all possible leading channels around 500 channels. Now with the current changes if I select and move ahead with on their website I have to pay 1100 and 700 each for multi TV which will land me paying Tata Sky Rs.2500. This is almost double to what I use to pay. And Tata Sky says this is as per TRAI the multi TV connection. Also if the logic is that multi TV is considered as new TV connection then I should be allowed to select channel for those TV's also. Is that simple.

    The intent to implement the new change is good but unfortunately it is not thought through or the information is not clear.

    TRAI needs to find a solution on multi TV fees immediately.
    TRAI customer support has been notified about the posted complaint.
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      S
      sweetchetu
      from Vadodara, Gujarat
      Feb 10, 2019
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      Address: 395002

      Trai decision is wrong, before we were getting all channel in rs 320, now after rules we have to pay 800 for all the channels we getting before.. Trai should 1st decide rate for per channel in rs 3 or less then it will useful otherwise its wrost..
      In short your decision is making very high rate for dth and it is useless.. You must take action on channel rate and if they are charging prices then they must not to show any advertisement as we are paying them for their channel then why should we see advertisement.. Urgent take action
      TRAI customer support has been notified about the posted complaint.
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        K
        Karennavar
        from Mumbai, Maharashtra
        Feb 10, 2019
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        Address: Sangli, Maharashtra, 416402

        Trai has ruled one new rule for customer but that was actually loss for customer and service providers.. U can give optional customer can continue with before plan otherwise they move as per new rule who thinks trai new rule helps to customer they will move as per trai rule. Otherwise they will continue with previous offer. Please think about the general middle class family.. Farmer not able to buy this much costly pack in rural are they can able to watch 400-500 channels in 150 rs.
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          R
          Raveekumar Deshpande
          from Bhopal, Madhya Pradesh
          Feb 10, 2019
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          As per trai guidelines i have chosen my pack of channels on tata sky and airtel (Two separate cities). I wish to add a few paid/fta channels hence i tried it by following stipulated methods but in vain. Customer care of both operators are helpless and are unable to solve the issue. Pl. Resolve the issue at the earliest as this new change is proving inconvenient to consumers in the present scenario.
          Tata sky in pune (Pin 411015)
          Airtel in ahmedabad (Pin 380004)
          TRAI customer support has been notified about the posted complaint.
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            M
            mrmountain
            from Tiruchirappalli, Tamil Nadu
            Feb 10, 2019
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            My airtel digital tv id is [protected]
            Mobile no [protected]

            My dth connection has been made from airtel dth since february 5 and i know any channel, but the daily 5 is worth ten paise. Even if the customer care is talking about something, they can not correctly respond to the information on the disconnection on the seventh february. But the disconnection farm is more than five rupees ten paisa daily.
            This has caused me a lot of stress. Hertily, i urge you to take appropriate action on airtel dth and give me proper compensation. Thanks.
            TRAI customer support has been notified about the posted complaint.
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              B
              Bipini
              from Abohar, Punjab
              Feb 10, 2019
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              Address: Khordha, Odisha, 751012

              I called to customer care airtel dth many times from my phone [protected]. Despite my talk to their senior, she also didn't worked on her promise. Now around 1945hrs sasmita the customer executive also mis behaved disconnecting the call. Plz do the needful action against all those customers executive & that senior whom i have talked since last 7days
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                A
                anuj-tanu
                from Jalalpur, Gujarat
                Feb 10, 2019
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                Address: Kutch, Gujarat, 370627

                My airtel dth no is [protected]. I have decided my package. But the channels are not started. And facing problem with free channels, airtel starts it sometimes and then stop them. I didn’t understand what’s going. I have been paying for channels while i am not getting them. There is package of tv today broadcaster package which is not started yet, while its included in package. I am calling customer care, everytime they say system is down.
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                  A
                  Alok08oct
                  from Coimbatore, Tamil Nadu
                  Feb 10, 2019
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                  Address: Chennai, Tamil Nadu, 472001

                  Sir i m a user of airtel digital tv customer id [protected] i m trying for so many days to change my package as per new guidline but no responce from customer care and not getting option on website. I tried calling my service proverder but not responding properly. I am a working person can not spent time all the time for this even though i have tried to contact them. On tv they are asking to scan code and send sms but in website no link to scan the code or it is not opening. Plaese do needful.
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                    A
                    amit lpg
                    from Delhi, Delhi
                    Feb 10, 2019
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                    Address: New Delhi, Delhi, 110059

                    As general public know that trai has done some changes in local cable & dth tv tariff plan from this month. Due to this changes peoples local monthly charges get up around 50% compare to their previous charges.

                    I want to know from trai that why they have to do this tariff changes. Are they work for general people of india or private operator/companies?

                    For example: earlier i get most of popular channels hindi & english
                    (Entertainment, sports, movies, kids ets) around rs. 350 per month and now i can't get its half channels in same amount.

                    I want from all the general people that raise a complaint about it in any platform in large numbers to stop it or ready to pay double the monthly cable tv / dth charge.

                    Thanks & regards
                    Amit
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                      B
                      Bhal Chandra jhq
                      from Muzaffarpur, Bihar
                      Feb 10, 2019
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                      Address: Ranchi, Jharkhand, 834009

                      I have been trying to contact videocone d2h since two days through call, email and their website. But they are not responding me. Their website is not working as i already activated my packs through their website only. My package includes starplus, sony, colors, bindaas, starsportsand ndtv india channel packs. Custome i'd[protected]. And i am not able to see my channels. Please solve this problem. Thank you
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                        A
                        Amitkumar Hiremath
                        from Savantvadi, Maharashtra
                        Feb 10, 2019
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                        Address: Pune, Maharashtra, 411015

                        My tatasky id is [protected]. I already change my new tatasky plan on 31/01/2019 according to trai new order. But tatasky still not update my pack yet. Today my tatasky plan is near to expire. When i called tatasky customer care she told me again to update new plan. When i log in to tatasky and finally comfirm my new pack technical problem comes from tatasky. This was happen 3 to 4 times continuosly. They cant take request on call and website is still showing techinical error. Finally i decieded i will not recharge tatasky and if problem persisits i will discontinue tatasky service. I felt that tatasky is willing to not obey trai new format and disappointing customer too. Can trai will help me?
                        TRAI customer support has been notified about the posted complaint.
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                          D
                          Dheer18
                          from Noida, Uttar Pradesh
                          Feb 10, 2019
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 121007
                          Website: www.d2h.com

                          I have been trying to contact videocon d2h since 1 week through call, email and their website. But they are not responding me. Their website is not working as i already activated my packs though their website only. My package includes star channels, zee channels, sony channels and colors channels pack. Customer id is[protected]. I am not able to see my channels. Please solve the problem. Thank you.
                          TRAI customer support has been notified about the posted complaint.
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                            K
                            kssirohi
                            from Meerut, Uttar Pradesh
                            Feb 10, 2019
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                            Address: Meerut, Uttar Pradesh, 250001

                            I am the customer of tata sky and i have multi tv connection. My base pack for main tv price is rs. 165 only. But the multi tv charges i. E second tv are rs. 200 why? My question is that on multi tv connection customer have no choice to choose channel freely, so then why we pay rs. 200, it is unfair and not justice to the customer. My request is that to amend these types of problems regarding the customers.
                            Feb 10, 2019
                            Complaint marked as Resolved 
                            Company exempted or reduce the multi tv charges because the customer of the multi tv have no choice to select the channel, so the charges are exempted for the multi tv connection.
                            TRAI customer support has been notified about the posted complaint.
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                              J
                              janihitesh
                              from Rajkot, Gujarat
                              Feb 10, 2019
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                              Address: Rajkot, Gujarat, 360001

                              Hello tatasky im hitesh jani & my subscriber id is [protected] from last 2 days im facing one problem and that problem is that i want to choose from broadcaster bouquet of sony, i want sony bouquet of "sony happy india hd". This pack is every where in trai bouquet list as well as in your tatasky compliances broadcaster packs pdf but its sad to know that in your system it is not shown to choose for customer like me. I want to choose "sony happy india hd" pack only and that is not your system or you didnt upload it in your system for customer to choose because may be it is in lower price tag. Request you to look in to this matter as soon as possible and revert me asap.
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                                D
                                Dilip ghanshyam
                                from Padampur, Rajasthan
                                Feb 10, 2019
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                                Address: Barmer, Rajasthan, 344022

                                श्रीमान जी, ट्राई के नए नियम के अनुसार ग्राहक के वर्तमान पैकेज जो चल रहै है वो खत्म होने के बाद नए नियम लागू होंगे ऐसा बताया गया था पर d2h कम्पनी अपने मन मुताबित बन्द कर दिए है चेनल मेरे ac में 3580 का बेलेन्स होते हुए भी बन्द कर दिए है कम्पनी को फोन करने के बाद भी वो बात नही करते है और कुछ सेकेंड में फोन काट देते है।
                                DILIP KUMAR KHATREE Customer ID[protected] plizz help
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                                  A
                                  arjun_chhillar
                                  from Delhi, Delhi
                                  Feb 10, 2019
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                                  Address: New Delhi, Delhi, 110081

                                  Dear sir my customer no.8102283. I am unable to see all my 4 d2h stb channels. Customer care does not response anyway. I am trying to call from last 10 days. Unwanted channel are in action. I am trying to make a pack for of my channels but d2h website and app is not working. Customer care representative disconnect the call after put on hold. Plz take necessary action against videocon d2h.
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                                    J
                                    Julka
                                    from Mumbai, Maharashtra
                                    Feb 10, 2019
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                                    Address: 737101

                                    Cust id[protected] of d2h. Selected and created channels pack as per trai rules on 1st feb. On 5th feb i had to call up d2h cust service and get it activated as it was not done. It showed pack amount of 451 with next rech date as 8.3.19 but ftom 6th the pack amount started displaying 571 with no additional channels and due date reduced to 1st mar instead of 8th. Since then have been calling them continuously and emaling but they insist 571 is pack amt whereas as per trai and d2h announced rates the total is 451 with gst. Please help as they are forcing me indirectly to choose higher amt pack and migrate to their suggested higher value pack and not correcting their mistake.
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                                      U
                                      uttamjain.mp@gmail
                                      from Mumbai, Maharashtra
                                      Feb 10, 2019
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                                      Address: Mumbai City, Maharashtra, 400064

                                      Today my account balance got exhausted.
                                      I need to choose my pack but i am unable to do it online. Since last 3hours d2h website is not accessible. Even nobody is reachable on call. Since 3 hours i am unable to see any programme on tv. D2h website is not working at all.
                                      So please help on this. Please let me know how i can get rid of this situation.
                                      My email id: uttamjain. [protected]@gmail.com
                                      My contact:[protected].
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                                        Atish Raipure
                                        from Nashik, Maharashtra
                                        Feb 10, 2019
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                                        Address: Nagpur, Maharashtra, 440027

                                        I am gtpl cable consumer, as per new trai rule freedom to choose desired 100 sd channels within network capacity, the desired channels could be in a-la-cart, fta or pay or bouquet, but gtpl not allowed choose this channel, he has said compalsary all 100 channal fta, consumer not freedem choose any pay channael within ncf, consumer choose any pay channal extra his take more ncf charges.
                                        TRAI customer support has been notified about the posted complaint.
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                                        I pay money for gtpl broadband internet plan
                                        But many times net is not working
                                        I compliment lost of time but they didn't resolve issues some time net is working then after again wifi shows no internet

                                        Take strictly action against gtpl broadband internet service provider
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