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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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S
Shankargouda Patil
from Bengaluru, Karnataka
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videocon d2h 100 channel

Address:Belgaum, Karnataka, 591143

A Complaint
I am trying to set my first 100 channels in videocon d2h, but the service operator provided no option to choose my first 100 channels. I have mailed to so many times and also I am trying to contact their customer care number for selection of first 100 channels, but no one reply my mail. I can't create my actual pack.
Kindly look into my matter and do the needful....
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S
studiomoney
from Kolkata, West Bengal
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videocon d2h transition as per trai order

Address:Kolkata, West Bengal, 700020

Sir we are facing problem with our videocon D2h connection since the transition from 1st february 2019. Tried raising complain with them but they dont even register the complain nor they are trying to solve the complain. Not only me thousands of subscriber are facing the problem. There customer care no. Doesnt connect most of the time and whenever it get connected customer care represantative always say their is some technical error in their...
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G
geidodavis
from Bengaluru, Karnataka
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non compliance of trai guidelines by videocon d2h

Videocon d2h makes 100 channels mandatory instead of 24 dd channels as per the trai mandate (They mention with an asterisk sign that it is being stipulated by trai). Thus when we make the selection the channel counts go above 150 or 175 and they can charge us for that too. The good en devour done by trai is being completely overruled by d2h. Along with that after the selection has been made the final page of confirmation again changes our...
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M
Manivannan Palanisamy
from Muktsar, Punjab
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videocon d2h not responding

Address:560012

As per the new TRAI rules I selected channel and registered well before the last date for the same i.e 31st Jan 2018. But I am not getting those channels. I am trying to reach the customer care of d2h regarding this. I am unsuccessful in getting them over phone and their website is also not functioning. I don't know how to resolve this issue.
customer id[protected]...
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A
Amit Mate
from Mumbai, Maharashtra
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videocon d2h not working

Address:Mumbai City, Maharashtra, 400083

Dear sir,
Videocon d2h customer care numbers I am trying since last 3days but it is not connecting at all. They have blocked my channels without any notice. I selected my new package with help of Help menu from TV screen but still those channels are blocked.
And they are sending messages also for subscription renewal even most of the channels are blocked.

Thanks
Amit
Mumbai
[protected]...
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K
Kavya Godjesus
from Bengaluru, Karnataka
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tata sky dth rates are higher

Address:560062

Channels rate on TV is different from the rates online. New rates they have increased online. This is unacceptable. This new regulation has confused the customers. Tata Sky has turned into a fraudulent one. They are cheating every customer. 2 rupees for a customer is making them earn crores together in a day.

Kindly check this issue on a prior basis....
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A
Aju P S
from Piravam, Kerala
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tax related complaint

Address:686668

I have Done a top up on my DTH (sundirect) with Rs.100 Account credited with amount 92 only after tax deduction, when I tried to purchase a add-on Chanel, here also they are deducting tax 18%, How this is possible. Please take action to resolve this issue, Is this is a normal case or they are stealing from me . Waiting for you kind reply.If any doubt in please call on [protected]...
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R
Rajesh Malhot
from Lucknow, Uttar Pradesh
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airtel dth operator not my current pack

Address:New Delhi, Delhi, 110065

I am consumer of airtel Dth. My consumer ID[protected]. I am choose my pack as per Trai dated 3/02/2019 and I recharge as per my pack which I was selected but airtel dth company not active my selected pack. I had tried many time on call center. They are not resoned me.
Please do the needful action on my complaint.

Thanking you

Rajesh malhotra
[protected]...
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N
Nirmala dwivedi
from Allahabad, Uttar Pradesh
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to stop the installation of mobile tower in the residential area

Address:Kanpur, Uttar Pradesh, 208017

H-528 Satyam Vihar Awas Vikas No 1 Kalyanpur Kanpur owner J. P. Shukla is installing Airtel mobile tower in the residential area in the unauthorised way..As in Awas Vikas colony, The installment of tower is fully prohibited.. The area is prone to cancer patient, heart patient, b.p. patient. And the rays emitted by the mobile tower are harmful for the health.. Apart from that, Buildings are not earthquake resistant, so due to this mobile tower...
+3 photos
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M
Maheswaran
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging more on dth rent

Address:600077

According to the new policy the monthly fees that has to be charged by the service provider is 130 but Tata sky use to charge 153 rupees.
Hi - I have selected 87 Channels in Total - 51 Free channels and 36 Paid Channels - when I selected the options - I got the confirmation and detatils as below -
130 + Tax = 153 + 113 = 266.
Where as it is still not shown as my recharge amount under my connection and also when I contacted...
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000 Raj
from Jaunpur, Uttar Pradesh
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dtdish

Dear sir,
I am using Dish DTH service paid my subscription Amt for 3 months, switch date was 13 feb19, but they deactivated my pack right from 2nd feb 19 despite of assurance and mail for not migration.
Sir, see the content which are concern to consumers interest
1-Why we pay Rs 153 for bogus channels
2-Why we are not given liberty to choose channels and pay right from channel 1
3-Who says cost has gone...
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R
Rohidas Naik
from Coimbatore, Tamil Nadu
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complaint about tv channels selection

Address:575015

I have opted my channels as per the trai rules, in my settup box of videocon company. But they have not put those channels which i opted. Instead the old package is being continued without my permission. Your rule says that the facility should be provided from february 1, 2019. But i am not able to enjoy my channel selection. Take some strict action regarding them. They are not even picking our call and also not responding to our mail. Do...
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Address:411033

Today on 7th Feb 2019, I am receiving many SMS from TATA Sky regarding activation of some channels with considerably higher rate. These channels, I have already activated by Al-la-crate selection. e.g Movies OK earlier Rs.1.12 now Rs.16, Discovery science earlier Rs.2.20 now Rs.17 etc.

This is clearly a case of cheating by TATA Sky. Before adding any channels to Customer of Al-la-Crate they have to take their consent before...
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M
mwjadhav
from Mumbai, Maharashtra
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airtel dth name mahendra customer id 3025140519

Address:Thane, Maharashtra, 400615

Dear Sir,
I have Airtel DTH connection with ID no [protected]. I choose new package on 1st February but till date I am not able to view the Program. Online complaint register many times but they are answering that there is technical problem.
From last 3 days there Customer care lines are not working. I have been kept waiting for 14 min. still unable to get their customer care executive.
Hope we will look into it and...
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A
Aanant10041900
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against tata sky regarding new policy implementation of trai guidelines

Address:Jammu, Jammu and Kashmir, 181205

According to the new policy the monthly fees that has to be charged by the service provider is 130 but tata sky use to charge 153 rupees instead also for star pack they are charging 181 rupees for zee pack they are charging 81rupees and for sony pack they are charging 101rupees. I just want to know this new policy is for tata sky or for the users who uses there service. Before this policy i use to pay 299 monthly for the same package for...
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Address:360001

I am having d2h connection which is not working since 3rd feb., 2019. I have complain it on their toll free no. But nothing has happen. I have dropped email on 5th feb 2019 & 7th feb. 2019 waiting for action...

My cust id is[protected]
My email id [protected]@gmail.com
My cell no. -[protected]
Place rajkot (Gujarat)

- jiten parekh
(+91 [protected])...
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A
Alpesh Rana 7
from Bengaluru, Karnataka
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not proper charge for gtpl, dish, tv, tata sky tv channel provider company

Address:395003

Tata sky, gtpl, dish tv, airtel, den network, in chanle
not provide proper charge big charge for pack for tv Chanel
ex-
charge - 130
sony pack - 31
zee pack - 39
colors pack -30
utv pack -10
total 130+31+39+30+10=240 +18% tax=283
compnay provide 350 rs or 300 rs and compnay apni man mani chala ti hai s ye sarkar vaps nahi aaye gi...
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A
Ayush Jagale
from Wai, Maharashtra
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videocon d2h complaints

Address:Pune, Maharashtra, 422004

Videocom d2h not giving option for free to Air channel selection. They hide all free to Air channel. And they are taking extra charge for choice channel.
Videocon d2h not giving option for free to Air channel selection. They hide all free to Air channel. And they are taking extra charge for choice channel.
Plz solve this issue as soon as possible
Thanks...
+1 photos
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S
Subramanyam Srinivasan
from Bengaluru, Karnataka
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subscription after new rules

Address:560022

Gentlemen,
I was paying just rs.219 for around 200+ channels before on airtel dth whereas now it costs around rs.300 plus taxes for just 100 channels which is ridiculous. Though your basic idea is to enhance the viewer options but the cost is not calculated properly (I. E ncf + taxes for 100 channels) which is adding burden to the subscribers. This new rule is only going to make the service providers and the broadcasters more happy...
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A
Abcdef xyz
from Dehra Dun, Uttarakhand
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den cable network violating trai's new rules

Address:Meerut, Uttar Pradesh

Channel broadcasters have been continuously informing us about their bouquet of some channels at a reasonable price, for example, zee family pack is worth ₹39 in which a number of channels are there, but our cable service provider den cable network is denying our request to opt for the bouquet and forcing us to pay separately for each channel resulting in costlier monthly subscription. Also, they are offering a subscription of 307 in which...
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