TRAI Complaints & Reviews

We would like to lodge complaint on behalf of residents of hanuman nagar jagdish pura, agra 282002, requesting to demolish the mobile tower installed into the residential area of hanuman nagar jagdish pura's street (Near st. Dayanand girls inter school) on the roof of poniya's house which thereby putting the life of residents into a very unsafe situation as well as the disturbing the birds life which led to the imbalance of environment.

Our complaint is specific that despite of highly dense residential area how can the subjected company can install the mobile tower without the surveyed report and noc taken from neighbours and nearby people.

Since the consequences of electromagnetic radiations are known to all and can't be ignored by any one that
Keeping a mobile tower into the vicinity of 50m is highly harmful as such the microwave is kept open for full day in a room,.

So it is the requested to you to intervene and take corrective actions against the company /agreement holder and arrange to demolish the tower on urgent basis.

Yours faithfully,

Sir, i have received countinousoly fake call [protected] he introduced him self the employees of headquarters of the max life and he committed to refund the expired policy of my father and he also said i connected the call to irda office in igms mr. Rajeev sharma ([protected]) department and he want send you account details and atm photo and said please what's app in my number. You deposit in account up-to 20 % of policy value and i don't send any information for relating bank and he is also said a mobile no. [protected]
Which he said call to manish jain sir and said for deducting the challan for policy of rs.21000,

Dear sir
This has reference to my number [protected] ' [protected] using more then 10 year

But today my outgoing and incoming calls are barred as per my service provider company vodafone my services are stopped by trai
I request you to please provide region for
Stop my services
And also arrange to activate my services

Regards
Padmesh sharma

Hi,

My number ([protected]) got blocked, my number is very old. Some one from my family is very ill and my number is registered with various hospitals and secondly i am jobless also and my number is distributed with different companies.

I am already in a burden of debt, pls don't put me in a sucidal situation, i am really hard hitted, pls help me and restore my number.

I am expecting a positive response.

Thank you.

Rajasthan public school samiti, chirawa
Samiti reg no 18/jhu/1987-88

Ref no - 161/2018 date-03/11/2018

Respected sir,

We want to inform you that there are twelve vodafone postpaid connections are running under cug corporate plan in rajasthan public school samiti and two more postpaid connections are also running in this school samiti. There is eight institute are running under rajasthan public school samiti, where in two hundred seventy five employee are also used vodafone prepaid plan.in this institute about 6500 students have also used vodafone prepaid connection and we have purchased about 50 prepaid connections per month

The twelve postpaid connection of rajasthan public school samiti are following :-

1. [protected]

2. [protected]

3. [protected]

4. [protected]

5. [protected]

6. [protected]

7. [protected]

8. [protected]

9. [protected]

10. [protected]

11. [protected]

12. [protected]

These all contacts have plan rs 199/-, but according to your marketing team they have changed their plan but they didn’t inform us. When we received the bill of august, then we have focused on the bill, it is too much high. It didn’t happened at first, it already happened at too many times. Then we complaint to vodafone office, chirawa. They assured us to correction the all connections, but there is repetition of same problem in all vodafone connections of august, we again contact to vodafone office of chirawa, where the vodafone employee named mr. Dinesh poonia, contact number [protected], replied us to deposit 250/- rupees and they will be correction in next bill. Then we have paid 250/-. When, in the bill off september we have shocked to see the charges, it also too much high. They repeated this same mistake, they also included amount of 250/- in this bill, which we had been paid out already. We have faced too much problem and for the solution of this problem we again contact to mr. Dinesh poonia, they gave us the contact number of mr. Girwar singh from regional office, bikaner. Then we inform to mr. Girwar singh (Bikaner office) on 8 oct 2018.

He also assured us to solve our problem within 48 hours, but we didn’t receive any satisfactory answer while we have checked our mail. They sent us a mail of deposit 250/- for each connection. But during call, the vodafone operator announced the irritating voice and because of this voice we have faced too many problems. About this problem we again informed them, but they ignored our request.

On 18 oct 2018, we informed about our problem to mr. Jai soni, contact number [protected], they also said us to mail them and they told us to solve our problem within 48 hours. But on 22 oct 2018, after completed 48 hours, they didn’t take any strict action and they didn’t solve our problem. Then we have called them too many times, but they declied our calles and requests. Then they told to their calling supporter mr pawan, contact number [protected], to call us, then he called us to say that ignore all incidents and problems. They told us one more thing, they need 48 hours for solve our problem.

On 24 oct 2018, after completed 48 hours we contact them but they didn’t gave any satisfactory answer and then they started to ignore our phone calls.

On 26 oct 2018, we again contact to mr jai soni and they again assured us about some technical problems, so they need 48 hours for solve our problem. Then we replied them to take more then 48 hours but you should solve our problem. Then they replied us, they will solve our problem in any condition by 31 oct 2018. On 31 oct 2018, at 7.00 pm, they told us, they have solved our problem and they said us to deposit 9000/-. After that i confirmed in vodafone office on 1 nov 2018, then i got

They lied us and they didn’t solve our problem. Then on 1 nov 2018 we again called them, then they started to abuse us.

That’s why, sir, we humbly request you, rajasthan public school samiti is suffering from too much problems because of your irresponsible vodafone department. To focus this problem, please take any serious action and order them to give us our original bill, and we request you to change the vodafone operators from your department. So that, we will continue the all connections of our rajasthan public school samiti.

Thank you


Yours,
Mr vijendra poonia
Rajasthan public school samiti
Pin code -333026

Mob-[protected]/[protected]

Dear sir/ma'am,
Kindly refer to the below mentioned reply from tata docomo
Recharge done on 28th october 18 through google pay as per msg mentioned underneath

Rs 160.00 debited from a/c *3958 on 01-11-18 to vpa
Billdesk. [protected]@icici (Upi ref no[protected]. Not you? Call on
[protected] to reportn sun, 28 jan 2018, 11:48 pm

Sir/mm i have approached customer care and nodal officer by mail but of no use one pretexts or another they are playing with me

Msg from tata docomo
We got your e-mail dated 02-nov-2018 regarding recharge concerns on your tata docomo mobile number [protected].

We sincerely regret the inconvenience caused to you and assure you that your problem will be addressed.

We would like to inform you that as per our records, a recharge of amount rs.160/- was successfully completed and activated on01-nov-2018 at 19:25:57:697. Your account has been credited with the benefits as tt rs. 160/-. We request you to kindly check the same.
Sir recharge balance not received as yet
Please help regards

Dear sir, we want port our number in jio from airtel and send request to aietel
But airtel rejected our request 2 times becasue authorised signatore signatory
Not macthing.
We mail and calling to airtel, 3 times pls provide our authorised signatory detail
In your record, but they did not give same and saying we had no record

Pls look in to matter and help to port our number

I am airtle network user from last 6 months i am unable to use network not even single call or message too. I have raised issue to service authority people to solve my issue they have raised ticket saying issue will be cleared in one month from the date they have raised ticket approximately six months to five and half months completed i am unable to use airtle services, i feed up with the answers they are giving to me when ever i am calling to them. So thus the reason making me to write a complaint to you so that i can get solution from your side.
Hoping the best.

Respected Sir,
I am a videocon d2h user with customer id[protected]. Since from few month, i am facing some signal related problems regarding services of videocon d2h, ie, can't view all channel except some Hindi news channels that i have subscribed. In this regards, I have complained several times to Customer Care but they have not taken any step yet.
On 24th Oct, 2018, I Lodged a complaint in this regard.(No Complaint No. was sent to my mobile or Email)
On 25th Oct, 2018, I Lodged the same complaint again.
(Complaint No[protected].
Complaint No on 29th October 2018 is[protected].
No Complaint Number was sent for the other days to my mobile number.

For last Five Days (From 26th to 30th October, 2018) Lodging complaints again & again But every time they said that it would be solved in next 24 hours.

Now i am so furious, that i even don't want to use their services but unfortunately i have invested money in buying their useless products. I want my money back for the investment done on their set top box & umbrella.

I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.

Regards
K. Ahmed
Jorhat, Assam

Sir my vodafone no [protected] outgoing calls and message are barred from your side please give me details i can't make promotional calls or massage my number is personal.
Sir i request to start my number it is very old and use every where i assured u that my number is personal and i don't use it as promotional number
It may be barred due to some business rivalry.

Dear sir,
I own a corporate number on which the vodafone people are giving calls every day regarding the payment of some unknown number and they quote this number was given as alternate number during the purchase of that number. They everyday give a call when i am busy in my office and enquire whereas i don't know that man. He would have been posted here long back.

I had even told them politely that i don't know this individual and now not working with us and every time their call operator confirms i will note down this and you will not receive any call but again within two to three days again these harassment calls come which had given mental torture and made me feel like a victim of their harassment calls. It had started affecting my temperament and attitude towards work and due to their harassment calls sometimes i miss my oficial calls too..

Hence trai is requested to take up the case and enquire about this as i am a consumer i am getting harassed everyday.

Regards
Lieutenant colonel manoj chaudhary

My number has been blocked by TRAI on 24 Oct 2018 with the following SMS "As per TRAI directive dt.06/08/13 to disconnect UNREGISTERED TMs sending promotional sms/calls, we are constrained to disconnect ur no. For Details call 198".
Calling 198 did not help as the Vodafone Customer Care told they will not be able to help in this regard.
I have went through the Guidelines and will register another new number with TRAI for the same purpose.

My number which got blocked is [protected].

Kindly help un-block the above number as i have been using this personal number since the past 8 years.

I port my no. From idea to jio on 30/09/2018. From 1st day i m not getting call from bsnl network from any no. Or state, but i can call any bsnl no.. Problem is just not reciving call from bsnl network. I contact on 198 customer care more then 10 times but they always ask me to dial *413 after this they advise me to call my own no. Then they assure me every time that problem is resolved now & i will get any call from bsnl network, but problem never solved same process repeated more then 10 times as i contact customer care. Now i request to jio either solve this problem or pls provide me port code for porting this no. To any other network.

I am pritam chatterjee.
Tata docomo has starred sending me bills all of a sudden for an account which i have never opened. While contacting them they are telling me that the account was opened in 2015 and it was a zero monthly rental but few months back the plan changed and monthly charges applied.
But, i have never been their customer and never got any communication related to this account since the account was opened and even when the plan was changed. Their are forcing me pay the bill whereas i have never used their connection. Please investigate this and help me to get rid of this.

I am airtel subscriber. No [protected].
I am recieving un warranted calls from reps of idea vodafone to switch to thier service at half the cost.
Firstly why my personal details and plan details are with a company with whom i have no relationship.
Secondly isn't it unethical for telcom company to woo customer of another service provider.
Regards
Manpreet singh baghi

Dear sir/madam,

My vodafone no was on safe custody for 3 months ending 4th september 2018, after that it was on grace period in which the no can be activated otherwise it can be permanently deactivated if safe custody is not removed as per the confirmatory emails received from vodafone.

But vodafone has permanently deactivated my no without my permission and pre information mentioning non use for 90 days. br...

Dear sir /mam,

Greetings!!!

This mail is to get your attention towards the blocking of services in my no. [protected].

Please note - this is my personal number and i am using it from almost last 8 years. And i never ever used it as business / customer calling purpose.

Their must be some confusion which occurs from your end and i am facing lot of problems due to this.

Request you to kindly take this issue seriously and try to solve the problem as soon as possible and reactivate my number.

Please feel free to call me at below number for any clarification

Regards,
Akash thakkar
[protected] (New active number)

Hello sir
My vodafone number is [protected] it's blocked to send and receive sms and make calls from my contacts since this morning of 24th oct, 2018, for reason unknown to us. It seems someone maliciously complaints against us as a promotional or marketing agency. We are not any telemarketing agency i am a recruiter and any or all sms/ calls being made to the applicants who have applied for the jobs with me.
Still if trai feels i shouldn't be doing it in future, i promise not to do the same. I don't want to send like bulk sms or calls, please unblock my number and make possible to send and receive sms & calls to others, am very affected for this inconvenience and losing my livelihood.
Pls do the necessary at the earliest.
Thank you
Kanwar rahul

My tata dolphins number is [protected]. I am using this number from past many years last week my sim damaged and as number was very important to me i asked your customer care for help. They gave me tata docomo gallery address without checking its working or not. None of your tata docomo gallery is working all dombivali and kalyan. I took off from office whole day i searched gallery finally i met one dealer who was having tata docomo sim but Was giving in 600 rs, as i was having no option apart from buying it I took that but then i got to know that my before marriage name is registered on sim which is Deepshikha V shrivastava but my after marriage name is Deepshikha karthik memory which is there in Adhaar Card. The dealer asked me to mail my documents to change name then my number will start. I mailed my marriage certificate on mail id [protected]@ tatadocomo.com, i received a reply from there to visit gallery. Is it really worth to harass a customer so much just for changing name of the same person. I am really fed up of this, kindly help as my number is very important and i want it to be started as soon as possible. I cant understand if tata docomo all galleries are closed how someone can ask and torture customer to visit. I mailed twice and thrice no one bothers about urgency just i get same scripted mail on reply.kindly help..my number is very important.

My mobile number is unable to receive and make calls when asked they said i am involved in promotional activities. They said to go to mini store amd get number start again. I asked the address when reached the store was closed. But after going another day they said to contact trai and said a ban of 2 years without my fault. But i am again and again sent from one place to another inspite of sloving my problem. I also aked them the proof why they did so.. So now they are not attending my calls.