TRAI Complaints & Reviews

Dear sir

My name is aneesh n s. I am living in kerala state trivandrum dist neyyattinkara. My mob number is [protected] in reliance gsm. This number is verified important, connected with my bank account and many many profiles with them. By now this number is not active and not ported. My port request do not accept by reliance communications. So plz change this number into another network.

I took a new premium number from vodafone with red699 monthly rental plan, but i am not satisfied with his network and customer care service, very bed service provide by vodafone, i complain against 4g network commed but speed not commed in any area of rajkot, my vodafone complain number is[protected] as on date 23 oct 2017, but than after not come single answer from them.

Jio refusing alternate modes for porting in where weak fingerprints on my poor skin are failing repeatedly.

Even my aadhar card has only 8 fingerprints registered. No it's not the machine's fault. It's because i have very faint fingerprints on my plastic like dry thick skin on fingers. I know it's not machine's fault also because in my several office/workplace where finger sensor based entry is mandatory, i have always been provided by my humanitarian employers, alternative modes like card swiping or password registration.

Jio simply refusing to offer alternative modes despite recent govt orders to provide more alternative modes like otp & iris biometrics registration.

I am jyoti kumar mishra. I have a vodafone number which is [protected]. This number has been deactivated saying i have done some promotional sms or phone call, but according to my knowledge i have not done any such sms or call from my mobile number. Please help me out to reactivate my mobile number. My number was last active till 21st october 2017. I am getting messages on the same number, but no incoming or outgoing call can be done. Help me out.

The trai 3 month rule of portability is good. But the company (Idea) misuse the rule about postpaid customer. First they call the customer of prepaid who use the number long time and which is used by customer for bank account, insurance and other fixed activities. Then they offer fake schemes with sweet voiced call. After converting customer prepaid to postpaid they aplied other schemes which was not requested by customer. Then customer want to make the connection postpaid to prepaid. But they not pass the request. Because the postpaid costumer is fixed income of company and profited by crediting unknown schemes and request. After frusted customer go to other company by portability. For that customer paid all the bill amount also extra amount for portability period (5 days). Then they use another funda. The company excicuter make romaing call and increase the billing amount so that the company authority to cancel the porting request. So please close the all weak holes and help to customer cheating by company. Please make a stonge rule to avoid cheating of company to costumer.

Comments
Airtel customer careverified on may 24, 2015 verified support

Dear anandhi,

This is with reference to your post dated 20 may 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel. [protected]@in. Airtel.com

Regards
Rakesh kumar
Airtelpresence (Airtel customer service team)
Bharti airtel ltd
Airtel. [protected]@in. Airtel.com

Connect with us 24x7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Sh sha4422 on nov 19, 2015

Even i had the same issue and it almost 10 days, amount deducted from my hdfc account against airtel online recharge [protected]-citrusairtel reference # [protected], what the hell airtel people are doing it a big scam and we have to take this issue seriously..
Ve velmurugan100 on may 23, 2016

The sum of rs. 500 from deducted from my hdfc account against airtel online recharge [protected]- citrus airtel reference#[protected], but airtel says the transaction is failed.

Regards,
K. Velmurugan,
Airtel no:[protected]
Mail; [protected]@gmail.com
As ashok ga on jun 14, 2016

Hi team,

I have recharged my airtel tv rs 227 with citrusairtel sit and amount deducted my bank account but my airtel tv is not yet recharged, find the below detail and resolve the issue asap

Customer id [protected]
Mail id : [protected]@gmail.com
Mb:[protected]

Narration : [protected]/citrusairtel

Thank you
Ashok
Am aman6729 on feb 21, 2017

I also fell in trap
Money deducted rs265 twice from my accounnt and my wife account from hdfc a/c but not recharged the airtel no

Airtel mobile no. [protected]

Amanullah hussain
[protected]@gmail.com

Ro rohit24aug on feb 22, 2017

Same happened with me.
Telephone no : [protected]
Alternate no : [protected]
Relationship no : [protected]

Amount debited : 3050
Account no :
Inb/[protected]/citrus payment
Solutions pvt ltd/ai

3050.00

Is it really some kind of scam?

Thanks,
Rohit
Jo jothiganesh87 on may 2, 2017

Hi,

Website: https://www.airtel.in/postpaid-bill-pay

I made a transaction in the above website on 27/04/2017 to pay the airtel mobile bill for [protected].
First time the payment was unsuccessful but the amount got debited from my credit card.
Then i made another transaction to pay the bill. Still that unsuccessful transaction amount didn't credit to my credit card.

Today (02/05/2017) i tried to pay bill for my 4g lte [protected]. As usual, the first transaction shows unsuccessful but still the amount is debited from my credit card.

Please do the needful. Let me know when i will get my amount back for unsuccessful transactions.

Thanks,
Jothi
Sr sri_87 on may 22, 2017

I made a online recharge for rs 349 via airtel app for number [protected] with my debit card, my transaction failed. The amount got deducted from my debit card but its not yet refunded. I did the transaction on 13/05/2017 & the bank transaction id is prcr/[protected]/[protected]. Please check.
Immediately the next day i made a trasaction for rs 349 via hdfc credit card, that also transaction failed but money has got deducted & no refund yet.
My name is srinath & my number is [protected]
Ha harish sampathkumar on aug 16, 2017

Hi,

My name is riswan, i tried to recharge for 349 rs with my hdfc debit card my amount got deducted but it is not recharged.

I tried it twice and 698 rs is deducted.

My airtel number: +91 [protected]

My name: riswan

Please check and contact me as soon as possible

Suddenly mts teli service totally stop from yesterday in burdwan, west bengal-713102. Now sim card has no network. Not give any notice for this. We have suffered much more problems for this. We want number portability. Please help me & do what is necessary for this. We don't booked lpg. We don't contact any person mts service providers companies. So how we filed a complaint.
Thank you.

Hello,
My tata docomo internet not working and i am not getting any resolution since 10 oct-17. Tata account number and complaint number as follows.

Tata docomo[protected] number vide account number[protected].
Tata docomo complaint number[protected], registered on 10th oct-17.

- i am contacting regularly to service desk but not getting resolution
- followed escalation matrix, still no support.

Kindly help me to get resolution.

Regards,
Ganesh kedar

I have port my mobile no vodafone to airtel last month 13th. Till today i have not get full net work and also call drop. I was call and compliant airtel costumer care, he will not interest my compliant and he will suggest wait for 120days for air tel net work issue solve.
Am doing small business, so my customer are compliant me to net show not reachable

What to do sir, i was fed up airtel network, i cant port till 90days complete...

My complaint no is 15650288 date on 21-sep-2017. My issue is i have deposit my payment is another account and call connect support to reverse the amount to my account no and support agree it fix easily within 4 to 5 working days. Still more than 30 days problem is not solve also my service is bared each single day i call to support and raise the issue but till today no issue is solve.
My no 5080860

My new handset (Redmi 4) was stolen on[protected]. I was using a vodafone sim. I asked vodafone to block my sim and asked them to blacklist my imei no as well. They clearly stated that they will not block/blacklist the imei no for my stolen phone.

I have already lodged fir for my stolen mobile handset and can provide with the fir copy as well as the phone bill with the imei

Whom do i contact to get my imei blacklisted?...

Dear sir/madam
Maine kai bar jio me complain kar chuka hun lekin company dwara hamesa misguide kiya ja raha hai. Puri detail aur apni complain send kar rha hun.

My jio number: [protected] (Portable hua hai)
Account no.:[protected]

My complain - sir maine 06/10/2017 ko rs. 509 aur rs. 301 ka recharge kiya tha. Mujhe rs. 509 ke recharge ke benefit mil rahe hai lekin rs. 301 ka benefit nahi diya ja raha hai.

Mere mobile ko recharge karne ki detail
Date 06/10/2017- referance no.[protected] time 08:53:07- recharge amount - rs509
(Mujhe is 509 ke recharge ka benefit mil raha hai)
Date 06/10/2017- referance no.[protected] time 08:54:52- recharge amount - rs301
(Is recharge ke liye maine kai bar complain kiya gaya lekin iska benefit mujhe abhi tak nahi diya gaya hai)

​note - mere pichale recharge ka benefit mujhe 07/10/2017 tak milna tha aur is racharge ka benefit mujhe 07/10/2017 ke bad milna tha.

Rule of recharge - sir mujhe bataya gaya tha ki rs. 509 ke recharge par 2gb data per day milega jise main 2/12/2017 tak use kar paunga. Aur rs. 301 ke recharge me mujhe 10 gb data extra diya jayega jise main 2gb data use kar lene ke bad jab chahu use kar sakta hun.​

06/10/2017 ke bad mere dwara use kiya gaya data ki detail

Date - 06/10/2017
00:14:14 to 01:12:23 - 92.031 mb
01:12:23 to 03:58:25- 293.300 mb
08:13:05 to 12:12:42 - 175.911 mb
13:03:14 to 14:41:44 - 11.070 mb
14:41:52 to 15:09:58- 37.486 mb
15:10:07 to 18:06:58 - 682.172 mb
18:12:08 to 22:33:03 - 292.610 mb
​total use data - 1584.589 mb​

Date - 07/10/2017
02:28:06 to 02:32:14 - 6.966 mb
02:32:15 to 02:32:17 - 0.008 mb
02:32:18 to 06:39:58 - 712.974mb
08:21:44 to 09:08:37 - 7.982 mb
09:08:42 to 10:51:50 - 328.638mb
10:51:52 to 10:52:20- 0.073mb
10:55:07 to 12:29:20 - 306.490mb
12:48:01 to 15:37:00 - 677.100mb
15:37:00 to 15:37:18 - 7.770 mb
15:37:18 to 15:37:18 - 0.019mb
15:37:18 to 17:37:20 - 124.830mb
18:26:38 to 19:13:34 - 18.391 mb
19:16:08 to 19:16:38-.578 mb
19:18:29 to 19:27:31- 6.054 mb
19:27:36 to 22:27:39- 19.536mb
Total use data - 2217.409 mb
Note - high speed data ko 15:37:18 par hi rok diya gaya tha aur 509 ke benefit aur uske bad ke 301 ke benefit nahi diye gaye.

Date 08/10/2017
03:07:23 to 05:07:26 - 11.476 mb
07:10:25 to 07:31:48 - 49.602 mb
07:31:50 to 09:38:12 - 294.648 mb
09:38:21 to 10:38:22 - 0.020 mb
13:58:52 to 17:58:56- 24.410mb
18:08:44 to 23.49.03 - 162.265 mb
23:58:20 to 00:20:56 - 77.364mb
23:58:20 to 00:22:15 - 14.647mb
Total use data - 634.432mb

Date 09/10/2017
00:22:15 to 05:22:49 - 829.052mb
05:22:49 to 08:54:43 - 200.529 mb
09:55:43 to 14:55:48 - 93.985mb
14:55:48 to 16:40:04 - 1.418mb
16:40:16 to 17:40:17 - 7.028mb
17:46:59 to 19:47:01 - 11.067 mb
23:41:50 to 00:41:51- 0.214 mb
23:41:50 to 00:20:56- 30.952 mb
Total use date - 1174.245mb

Date - 10/10/2017
00:41:51 to 05:45:01 - 80.995mb
05:45:02 to 05:45:04 - 0.013mb
05:45:06 to 07:45:08 - 2.152mb
11:55:00 to 12:33:27 - 39.233mb
12:33:37 to 13:26:33- 6.791mb
14:18:51 to 19:47:25 - 160.202mb
19:47:25 to 21:45:46- 6.497mb
21:46:20 to 23:46:22- 17.701mb
23:46:22 to 00:46:23 - 2.658mb
23:46:22 to 00:20:56 - 1.057mb
Total use data - 317.299 mb

​date - 11/10/2017
00:46:23 to 04:37:50 - 1086.102 mb
08:15:11 to 14:00:33 - 359.378 mb
14:00:33 to 15:21:41- 118.646 mb
15:22:02 to 17:22:04 - 2.208 mb
17:25:55 to 19:48:49 - 45.075 mb
19:48:57 to 22:02:31 - 120.613 mb
22:05:59 to 22:34:17 - 23.511 mb
​total use data - ​1755.533mb

Date - 12/10/2017
​03:49:33 to 09:13:16 - 206.589 mb
09:13:16 to 12:13:19 - 46.227 mb
12:18:00 to 13:11:56 - 246.653 mb
18:37:26 to 00:02:46 - 608.820 mb​
Total use data - 1108.289mb

Date - 13/10/2017
00:02:46 to 00:20:56 - 60.443 mb
00:02:46 to 00:34:52 - 31.595 mb
00:34:52 to 05:12:44 - 639.697 mb
09:23:04 to 11:37:38- 593.945 mb
11:37:51 to 12:37:52- 6.717 mb
12:45:23 to 12:49:27- 6.986 mb
12:49:29 to 12:49:30 - 0.095 mb
12:49:32 to 13:37:39 - 12.854 mb
17:54:56 to 18:15:06 - 10.081 mb
18:15:13 to 20:02:48- 200.205 mb
20:02:56 to 23:59:20 - 177.119 mb
23:59:20 to 00:20:56 - 19.438 mb
23:59:20 to 00:54:01- 72.653 mb
​total use data - ​1831.908mb

Date - 14/10/2017
00:54:01 to 02:04:20 - 1799.792 mb
02:04:28 to 04:28:17 - 166.023 mb
04:28:17 to 04:32:15 - 9.572 mb
04:32:15 to 05:32:16 - 10.722 mb
04:32:15 to 04:32:15 - 0.035 mb
08:57:58 to 13:58:03 - 25.058 mb
15:58:25 to 16:38:19 - 1.749 mb
16:38:27 to 16:54:58 - 0.366 mb
23:22:51 to 00:20:57 - 10.187 mb
Total use data - 2023.504 mb


Date - 15/10/2017
00:21:18 to 01:21:19 - 2.735mb
06:36:07 to 07:39:26 - 11.949mb
08:51:39 to 09:33:49 - 5.493 mb
09:57:03 to 09:58:32 - 0.823 mb
10:16:42 to 10:37:44 - 10.185 mb
10:38:07 to 10:48:04 - 17.008 mb
10:48:33 to 10:48:43 - 0.015 mb
10:49:00 to 11:49:01 - 7.737 mb
17:51:01 to 20:22:53 - 221.520 mb
20:22:55 to 23:54:18 - 671.063 mb
23:54:18 to 00:20:56- 55.126 mb
23:54:18 to 00:30:55 - 36.919 mb
Total use data - 1040.573 mb

Date - 16/10/2017
00:30:55 to 06:21:28- 467.803 mb
06:21:28 to 07:07:31 - 146.308 mb
07:07:38 to 12:08:58 - 659.004 mb
12:08:58 to 13:09:01 - 43.806 mb
16:16:14 to 17:05:02 - 96.227 mb
17:05:05 to 17:05:07 - 0.016 mb
17:05:09 to 23:05:08 - 539.688 mb
23:05:08 to 00:02:30 - 29.161 mb
Total use data - 1982.013 mb


Date - 17/10/2017
00:02:30 to 00:10:18 - 21.923 mb
00:10:18 to 00:12:06 - 7.207 mb
00:12:06 to 00:20:57 - 6.539 mb
00:12:06 to 00:12:06 - 0.002 mb
00:20:57 to 04:26:01 - 539.333 mb
09:06:13 to 12:45:14 - 407.215 mb
14:26:34 to 15:26:35 - 82.460 mb
17:22:27 to 21:56:49 - 231.205 mb
21:56:53 to 00:11:09 - 104.646 mb
Total use data - 1400.53 mb

Date - 18/10/2017
00:11:09 to 00:18:53 - 184.115 mb
00:18:53 to 00:20:56 - 70.463 mb
00:18:53 to 00:30:13 - 21.570 mb
00:30:13 to 05:30:18 - 137.343 mb
05:30:18 to 07:30:20 - 22.978 mb
09:11:14 to 13:11:18 - 68.346 mb
14:33:04 to 19:33:09 - 85.425 mb
19:56:34 to 21:14:46 - 251.021 mb
21:55:29 to 00:02:19 - 1012.182 mb
Total use data - 1853.443 mb


Date - 19/10/2017
00:02:19 to 00:14:53 - 184.076 mb
00:14:53 to 00:20:56 - 48.273 mb
00:14:53 to 00:33:32 - 43.783 mb
00:33:32 to 01:54:23 - 129.006 mb
07:02:17 to 09:32:22 - 56.090 mb
09:32:35 to 10:11:41 - 4.297 mb
14:34:37 to 19:07:59 - 271.073 mb
19:08:01 to 19:08:03 - 0.005 mb
19:08:05 to 23:58:13 - 1534.767 mb
23:58:13 to 23:58:17 - 9.204 mb
23:58:17 to 23:58:17 - 0.105 mb
23:58:17 to 00:20:57- 7.109 mb
Total use data - 2287.788 mb
(Note - high speed data ko 23:58:13 par hi rok diya gaya tha aur 509 ke benefit aur uske bad ke 301 ke benefit nahi diye gaye.)

Date – 20/10/2017
00:21:04 to 05:21:09 - 52.581 mb
09:00:37 to 10:01:47 - 64.402 mb
12:28:09 to 15:28:12 - 17.036 mb
16:41:41 to 22:39:09 - 211.003 mb
22:39:09 to 23:34:50 - 276.153 mb
23:34:50 to 00:34:51 - 4.291 mb
23:34:50 to 00:20:56 - 85.821 mb
Total use data - 711.287mb


Date – 21/10/2017
00:34:51 to 02:28:32 - 121.055 mb
10:21:27 to 13:49:13 - 118.283 mb
13:49:21 to 15:08:33 - 19.401 mb
15:08:42 to 16:08:44 - 39.843 mb
17:30:03 to 23:10:46 - 570.308 mb
23:10:46 to 23:58:18 - 184.097 mb
23:58:18 to 00:58:19 - 69.512 mb
23:58:18 to 00:20:56 - 14.789 mb
Total use data - 1137.288mb


Date - 22/10/2017
05:51:03 to 06:05:43 - 24.664 mb
16:39:39 to 22:34:20 - 987.122 mb
22:34:20 to 22:43:29 - 140.972 mb
22:43:32 to 22:43:33 - 0.012 mb
22:43:35 to 23:43:36 - 29.411 mb
Total use data - 1182.181 mb


Date - 23/10/2017
06:56:07 to 07:53:30 - 8.133 mb
07:53:39 to 11:53:43 - 23.438 mb
12:39:50 to 16:10:59 - 55.294 mb
16:11:06 to 21:11:12 - 81.073 mb
21:11:12 to 23:58:06 - 294.282 mb
Total use data - 643.899 mb


Important - dear sir/madam, uprokt sare calculation karna meri majboori ban gai kyoki aapke customer care me bat karne par kha jata hai ki 2 gb daily data use karne ke bad maine 10 gb data use kar liya gaya hai. Main kitna bhi samjhane ki kosis krta hun ki mujhe benefit diya hi nahi gaya hai wah sunane ko taiyar hi nahi hote. Aap bataye maine 06/10/2017 ko apne mobile ko recharge kiya uske bad se abhi tak kis din 10 gb data rs. 509 ke benefit ke bad use kiya hai.

Maine kab kab aapke customer care me bat ki hai is sambandh me ab wah detail send kar raha hun. Kripya dhyan se dekhiyega.

Date - 06/10/2017
08:43:15 mob - [protected] - 540 sec

Note - 07/10/2017 ko mera pichhla plan ke benefit samapt hone wale the. To maine yah call ki taki jio dwara milne wali sevaye badhit na ho. Is time par jis customer care adhikari se meri bat hui uske dwara di gai janakari ke bad hi maine apne mobile ko pahle rs. 509 aur fir rs. 301 se recharge kiya tha.

07/10/2017 ko jab maine 2gb data use kar liya aur fir mujhe rs 301 ke benefit nahi mile uske bad se regular aapke customer care se request kar raha hun ki mujhe mera benefit de diya jaye. Kab kab bat hui hai detail send kar raha hun.

Date - 07/10/2017
15:46:58 – 198 – 60 sec
15:51:57 – [protected] – 840 sec
16:05:40 – [protected] – 60 sec
16:06:06 – 198 – 120 sec
16:07:46 – 198 – 180 sec
18:48:49 – [protected] – 60 sec
18:49:17 – [protected] – 780 sec
19:37:38 – [protected] – 60 sec
19:37:59 – [protected] – 720 sec
19:57:06 – [protected] – 240 sec
20:00:21 – [protected] – 60 sec
20:00:56 – [protected] – 840 sec
20:14:33 – [protected] – 240 sec

Date - 09/10/2017
18:29:12 – [protected] – 1020 sec

Date - 10/10/2017
20:12:24 – [protected] – 1020 sec

Date - 11/10/2017
08:53:35 – [protected] – 60 sec
08:53:56 – [protected] – 540 sec
09:03:00 – [protected] – 60 sec
09:03:35 – [protected] – 120 sec
09:05:29 – [protected] – 660 sec
17:34:42 – [protected] – 360 sec

​date - 14/10/2017
04:40:12 – 198 – 900 sec
12:13:07 – 198 – 420 sec​

​date - 15/10/2017
​08:52:26 – [protected] – 60 sec
08:52:51 – [protected] – 1680 sec
​
Date - 17/10/2017
17:30:24 – [protected] – 300 sec
17:35:03 – [protected] – 1320sec

Date - 18/10/2017
00:22:39 – 198 – 60 sec
12:20:27 – 198 – 960 sec
12:36:00 – 198 – 1140 sec
17:59:13 – 199 – 480 sec
18:06:24 – 199 – 1740 sec

Iske aalawa maine apne email id ritesh lic advisor se kai bar [protected]@jio.com par bhi apni samsya ko bataya lekin abhi tak uska koi bhi samadhan nahi kiya gaya hai.

Yadi jarurat ho to mail ka detail aur customer care se kuchh bato ki record audio bhi mere pas hai jise main prastut kar sakte hun.

Please help me.

Hello trai,

On 13th oct i joined idea service provider from vodafone (Using mnp), during documentation submission to idea sales team they offered me 499 plan with all below benefits along with 1st one-month rent free (Also they send all below details through sms for record purpose, i have enclosed same in this ticket as well).

Plan details:
Unlimited 499 plan
Unlimited calling local and std
Unlimited calling in roaming (Outgoing and incoming)
Unlimited sms
Unlimited data with 4g speed

But, now they denied to provide committed benefits, i also locked complaint to idea customer care on same day “
Request number c[protected]”, but until today i didn’t get any resolution.

Now i have only you as hope, so please help me to fix my issue.

Hi yesterday 23-10-17 i got an sms from jionet saying that trai is going to shutdown my number because i have made some promotional calls.
But i have been using my number as my personal number for years.
My number has been shutdown and i have contacted jio for the same but they say they cannot help in this case.
My number is : [protected]
I do not know whom to contact now.
This i horrible, my family members cannot contact me nor i can call anyone.

Sir my name is pradeep rawat
My rcom no. Is [protected]
From kotdwara uttarakhand
From last 7 days i not receiving any signal in my mobile. When i went to mobile retailer they told me that rcom has shut down their operation in uttarakhand i have
To port my no. But i have balance of 291 rs in my rcom sim.
They told me that your balanced with be lapsed.& you will get nothing.
How can they do that. They do not even remind that they are closing their operation.
It is not only my problem it is problem of many rcom customer.
Pls resolve my problem as soon as possible.

I try so many times through call 198 &also email to reliance company but they not attend or reply till date and also close my outgoing calls since three days my no [protected] postcard which i link with reliance company from bsnl
I want to trai take action against the company and justice for other customers as well as
I hope my problems will be addressed by u good self
Thanks

Data of incident: 27 sept 2017
Client number: vodafone
Description :
I was using vodafone no - [protected]. I requested to deactivate my card on 27 sept and after one day card was suspended.
I got multiple bills on after suspended. I already paid extra amount to close this card. But still they sent am email saying i will get one more bill in nov.
I will share my emails if you need.

Desirable resolution: need to close this card and dont sent any extra bill and refund my extra amount.

Hi team,

Ref no :55029086

For the above mentioned subject reference no have raised a compalint for mobile network which is connecting in 2g instead of 4g

I have done a 244 data pack on 20th oct 2017

Till now its connecting in 2g

I cant use this data for anything even to send mail also

For that i have planned to port mobile no from airtel to jio

But you have rejected the request bcs of 90 days not completed

But yesterday night also i sent a mail to airtel stating network issue

I cant use my official work in home also

I have ported my number from vodafone to idea 20 days back and still struggling for resolutions of my network related issues with idea company. I am not getting any network at my office as well as my home.in both these places i was having fabulous network connectivity with vodafone. There is frequent call drops in idea network. I have been continuously complaining about this with idea but no resolution being provided till date. Every time complaint is closed stating they have resolved from their end. They did not care that customer is still struggling from the problem

Iam using airtel prepaid since today. No offers from airtel now a days so requested to change for vodofone since many offers from vodofone. Your customer care officials conversed for long time convinced to stay with airtel and they said will give special offers and told about rs.399 package for 84 days daily 1 gb data and unlimited calls. After the call they said to recharge within 24 hrs to activate this pack and i made the same and recharged. But now within one month they are charging from main balance. I called the customer care and enquired abt this today morning they said this offer will retain til december 18 they asked me to switch off the phone and again restart and i did 3 times but again tat offers is not working. Again i called the customer care person but he told offers has expired and they are blaming me. No proper response for customers. Take immediate action for this. This problem occurs so many times. I need ur feedback as soon as possible.
Mail id rajesz.[protected]@ gmail.com.