Claimed

TRAI Complaints & Reviews

1
Updated: Aug 20, 2025
Complaints 4722
Resolved
480
Unresolved
4242
Contacts

File a complaint to TRAI

Having problems with TRAI?

File a complaint and get it resolved by TRAI customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

TRAI reviews & complaints page 206

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
CsVikas Aggarwal
from Delhi, Delhi
Oct 29, 2017
Report
Copy

Address: New Delhi, Delhi, 110085

This is to inform you that my relaince jio no.[protected] and alternative contact no. Is[protected]. As my service request id is sr00000e0z8z pending from 10 days.
My internet was working everyday before 2 or 3 days of complaint locked date on the mentioned area of my residence of delhi, rohini sector 11 (E-1 block).
But now its restricted by relaince company due to high usage or any other reason.
So, if company is not able to provide service to me then why don't they will provide waiver of my recharge coupon or extend my duration of recharge validity. Further please ask them restore my internet asap..

With regards
Vikas aggarwal
Phone no. - [protected]
TRAI customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    ionraj213
    from Jawad, Madhya Pradesh
    Oct 29, 2017
    Report
    Copy

    Address: Raipur, Chhattisgarh, 492014
    Website: Idea

    Dear sir,
    I have requested for closing my idea no. [protected] on 25th sep.2017 and i was received massage " request for disconnection for mob, no.[protected] has been processed successfully through sr no. C1-[protected]. I have not used my idea no from 25 sep. Onward, yesterday i have received idea bill of 817.60 rs. Idea service provider is forcing me for bill payment of 817.60 and say my no. Was not disconnected.

    Regards,
    Rajkumar singh
    [protected]
    TRAI customer support has been notified about the posted complaint.
    [protected] no is blocked by TRAI, using this number since past ten years, not done any promotional calls or SMS by this no, request to restore
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jagadish Singh
      from Hyderabad, Telangana
      Oct 29, 2017
      Report
      Copy

      Address: Medak, Andhra Pradesh, 502319
      Website: AIRTEL

      Dear sir,

      I am heera jagadsih singh. My mobile number is [protected].

      I need your help. Airtel is providing me a poor internet connection.
      I given complaint on internet network to airtel but still now also the issue is not solved and there is no guarantee in future that the problem will resolve. More than 1 year completed still now there is no change in my problem. I have opted for 4g connection where as i am getting speed only 2.5kb/s. To open www.google.com it is taking more than 25 seconds. To open youtube it is taking maximum 35 seconds. To play a video it is taking more than 1 minute. The video will play for 2 seconds and it will buffer again for 30 seconds and it will play for 3 seconds. I am unable to do any updated from playstore because of slow connection. I spoke to airtel customer care team more than 30 times from past year. Everytime they convince me by saying that my problem will resolve in next 3 working days. Still now the problem is not resolved.

      I am using a wi-fi privately which is connected to laptop that i am paying every month 500rs where as he is providing me 2mbps and the speed in mobile is 780kbps but where as airtel is giving me only 2.5kbps.
      When ever i call 121 or 198. It says me that airtel is providing that highest network speed.
      Even though signal quality has also been came down.

      I need your intervention on it and i request to resolve my issue as soon as possible. Every time airtel customer care team calls me and gives me false information.
      Regards
      Heera jagadish singh
      [protected]
      TRAI customer support has been notified about the posted complaint.
      Hi,
      I am using airtel number past 5 years my number [protected] suddenly emergency services no network next I'm going and get replaced SIM OCT 1st week but still not activated my number airtel coustermer center not given properly reply please clear this issu and I attach my SIM details and my aadhar card..
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aneesh N S
        from Basavana Bagevadi, Karnataka
        Oct 28, 2017
        Report
        Copy

        Address: Thiruvananthapuram, Kerala, 695124

        Dear sir

        My name is aneesh n s. I am living in kerala state trivandrum dist neyyattinkara. My mob number is [protected] in reliance gsm. This number is verified important, connected with my bank account and many many profiles with them. By now this number is not active and not ported. My port request do not accept by reliance communications. So plz change this number into another network.
        TRAI customer support has been notified about the posted complaint.
        Oct 28, 2017
        Updated by Aneesh N S
        My porting request is not accepted by reliance gsm
        No Transparency in Airtel data plans. They are taking back 1GB data in 15bminutes with out downloading anything. When I ask about any details they simply said no details provided because of customer privacy. Is it something that TRAI can take care not to cheat customers?
        Lots of numbers in india to very highest Fraud calls provided..plz block them and plz noted FIR and take action..
        Their was a call from [protected], fake call saying branch manager speaking from HDFC BANK & demanding my Adhar card ATM card No. Call received at 2.45 pm on 24/10/2017, while asking about bank branch started abusive leguage.
        Dear Sir,

        Myself Manoj K, I am a customer of Reliance GSM, having 2 postpaid connection of this provider,
        All of a sudden Reliance turned off all their towers.

        I need to port this no to any other providers, But reliance is not providing us the UPC for MNP.
        Pls help me in this situation.

        Expecting your support

        Warm Regards

        Manoj K
        [protected]
        [protected]
        Helpful
        Found this helpful?
        4 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amit Mathukiya
          from Ahmedabad, Gujarat
          Oct 28, 2017
          Report
          Copy

          Website: Vodafone Customer Care Number 198

          I took a new premium number from vodafone with red699 monthly rental plan, but i am not satisfied with his network and customer care service, very bed service provide by vodafone, i complain against 4g network commed but speed not commed in any area of rajkot, my vodafone complain number is[protected] as on date 23 oct 2017, but than after not come single answer from them.
          TRAI customer support has been notified about the posted complaint.
          Oct 28, 2017
          Updated by Amit Mathukiya
          I call to Vodafone customer care on 198 but executive told me u can go with TRI than you can free to doing it for my problem, I am not satisfied with his answer.

          From yesterday 12:46 onwards all the relaince customers who i knows faced this problem only in Andhra Pradesh and Telangana...almost from 19 hours...what the ### is this?what action u taken on them till now?
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Surabhi GK
            from Delhi, Delhi
            Oct 28, 2017
            Report
            Copy

            Jio refusing alternate modes for porting in where weak fingerprints on my poor skin are failing repeatedly.

            Even my aadhar card has only 8 fingerprints registered. No it's not the machine's fault. It's because i have very faint fingerprints on my plastic like dry thick skin on fingers. I know it's not machine's fault also because in my several office/workplace where finger sensor based entry is mandatory, i have always been provided by my humanitarian employers, alternative modes like card swiping or password registration.

            Jio simply refusing to offer alternative modes despite recent govt orders to provide more alternative modes like otp & iris biometrics registration.
            TRAI customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jyotibasu.da
              from Delhi, Delhi
              Oct 28, 2017
              Report
              Copy

              Address: 122001

              I am jyoti kumar mishra. I have a vodafone number which is [protected]. This number has been deactivated saying i have done some promotional sms or phone call, but according to my knowledge i have not done any such sms or call from my mobile number. Please help me out to reactivate my mobile number. My number was last active till 21st october 2017. I am getting messages on the same number, but no incoming or outgoing call can be done. Help me out.
              TRAI customer support has been notified about the posted complaint.
              Nov 04, 2017
              Updated by Jyotibasu.da
              I am jyoti kumar mishra. I have a vodafone number which is [protected]. This number has been deactivated saying i have done some promotional sms or phone call, but according to my knowledge i have not done any such sms or call from my mobile number. Please help me out to reactivate my mobile number. My number was last active till 21st october 2017. I am getting messages on the same number, but no incoming or outgoing call can be done. Help me out.
              Please reactivate my number please
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Indrajeet ravan
                from Mumbai, Maharashtra
                Oct 27, 2017
                Report
                Copy

                Address: Kolhapur, Maharashtra, 416502

                The trai 3 month rule of portability is good. But the company (Idea) misuse the rule about postpaid customer. First they call the customer of prepaid who use the number long time and which is used by customer for bank account, insurance and other fixed activities. Then they offer fake schemes with sweet voiced call. After converting customer prepaid to postpaid they aplied other schemes which was not requested by customer. Then customer want to make the connection postpaid to prepaid. But they not pass the request. Because the postpaid costumer is fixed income of company and profited by crediting unknown schemes and request. After frusted customer go to other company by portability. For that customer paid all the bill amount also extra amount for portability period (5 days). Then they use another funda. The company excicuter make romaing call and increase the billing amount so that the company authority to cancel the porting request. So please close the all weak holes and help to customer cheating by company. Please make a stonge rule to avoid cheating of company to costumer.
                TRAI customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  riswan16
                  from Chennai, Tamil Nadu
                  Oct 27, 2017
                  Report
                  Copy

                  Address: 600014

                  Comments
                  Airtel customer careverified on may 24, 2015 verified support

                  Dear anandhi,

                  This is with reference to your post dated 20 may 2015.

                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                  Look forward to receiving the required details at airtel. [protected]@in. Airtel.com

                  Regards
                  Rakesh kumar
                  Airtelpresence (Airtel customer service team)
                  Bharti airtel ltd
                  Airtel. [protected]@in. Airtel.com

                  Connect with us 24x7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Sh sha4422 on nov 19, 2015

                  Even i had the same issue and it almost 10 days, amount deducted from my hdfc account against airtel online recharge [protected]-citrusairtel reference # [protected], what the hell airtel people are doing it a big scam and we have to take this issue seriously..
                  Ve velmurugan100 on may 23, 2016

                  The sum of rs. 500 from deducted from my hdfc account against airtel online recharge [protected]- citrus airtel reference#[protected], but airtel says the transaction is failed.

                  Regards,
                  K. Velmurugan,
                  Airtel no:[protected]
                  Mail; [protected]@gmail.com
                  As ashok ga on jun 14, 2016

                  Hi team,

                  I have recharged my airtel tv rs 227 with citrusairtel sit and amount deducted my bank account but my airtel tv is not yet recharged, find the below detail and resolve the issue asap

                  Customer id [protected]
                  Mail id : [protected]@gmail.com
                  Mb:[protected]

                  Narration : [protected]/citrusairtel

                  Thank you
                  Ashok
                  Am aman6729 on feb 21, 2017

                  I also fell in trap
                  Money deducted rs265 twice from my accounnt and my wife account from hdfc a/c but not recharged the airtel no

                  Airtel mobile no. [protected]

                  Amanullah hussain
                  [protected]@gmail.com

                  Ro rohit24aug on feb 22, 2017

                  Same happened with me.
                  Telephone no : [protected]
                  Alternate no : [protected]
                  Relationship no : [protected]

                  Amount debited : 3050
                  Account no :
                  Inb/[protected]/citrus payment
                  Solutions pvt ltd/ai

                  3050.00

                  Is it really some kind of scam?

                  Thanks,
                  Rohit
                  Jo jothiganesh87 on may 2, 2017

                  Hi,

                  Website: https://www.airtel.in/postpaid-bill-pay

                  I made a transaction in the above website on 27/04/2017 to pay the airtel mobile bill for [protected].
                  First time the payment was unsuccessful but the amount got debited from my credit card.
                  Then i made another transaction to pay the bill. Still that unsuccessful transaction amount didn't credit to my credit card.

                  Today (02/05/2017) i tried to pay bill for my 4g lte [protected]. As usual, the first transaction shows unsuccessful but still the amount is debited from my credit card.

                  Please do the needful. Let me know when i will get my amount back for unsuccessful transactions.

                  Thanks,
                  Jothi
                  Sr sri_87 on may 22, 2017

                  I made a online recharge for rs 349 via airtel app for number [protected] with my debit card, my transaction failed. The amount got deducted from my debit card but its not yet refunded. I did the transaction on 13/05/2017 & the bank transaction id is prcr/[protected]/[protected]. Please check.
                  Immediately the next day i made a trasaction for rs 349 via hdfc credit card, that also transaction failed but money has got deducted & no refund yet.
                  My name is srinath & my number is [protected]
                  Ha harish sampathkumar on aug 16, 2017

                  Hi,

                  My name is riswan, i tried to recharge for 349 rs with my hdfc debit card my amount got deducted but it is not recharged.

                  I tried it twice and 698 rs is deducted.

                  My airtel number: +91 [protected]

                  My name: riswan

                  Please check and contact me as soon as possible
                  TRAI customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kounani770
                    from Kolkata, West Bengal
                    Oct 27, 2017
                    Report
                    Copy

                    Address: Bardhaman, West Bengal, 713102

                    Suddenly mts teli service totally stop from yesterday in burdwan, west bengal-713102. Now sim card has no network. Not give any notice for this. We have suffered much more problems for this. We want number portability. Please help me & do what is necessary for this. We don't booked lpg. We don't contact any person mts service providers companies. So how we filed a complaint.
                    Thank you.
                    TRAI customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Ganesh Kedar
                      from Pune, Maharashtra
                      Oct 27, 2017
                      Report
                      Copy

                      Address: 411021

                      Hello,
                      My tata docomo internet not working and i am not getting any resolution since 10 oct-17. Tata account number and complaint number as follows.

                      Tata docomo[protected] number vide account number[protected].
                      Tata docomo complaint number[protected], registered on 10th oct-17.

                      - i am contacting regularly to service desk but not getting resolution
                      - followed escalation matrix, still no support.

                      Kindly help me to get resolution.

                      Regards,
                      Ganesh kedar
                      TRAI customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sri bharath
                        from Tumkur, Karnataka
                        Oct 27, 2017
                        Report
                        Copy

                        Address: Dakshina Kannada, Karnataka, 575003

                        I have port my mobile no vodafone to airtel last month 13th. Till today i have not get full net work and also call drop. I was call and compliant airtel costumer care, he will not interest my compliant and he will suggest wait for 120days for air tel net work issue solve.
                        Am doing small business, so my customer are compliant me to net show not reachable

                        What to do sir, i was fed up airtel network, i cant port till 90days complete...
                        TRAI customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sharadseoweb
                          from Mohali, Punjab
                          Oct 26, 2017
                          Report
                          Copy

                          Address: Chandigarh, Punjab, 160036

                          My complaint no is 15650288 date on 21-sep-2017. My issue is i have deposit my payment is another account and call connect support to reverse the amount to my account no and support agree it fix easily within 4 to 5 working days. Still more than 30 days problem is not solve also my service is bared each single day i call to support and raise the issue but till today no issue is solve.
                          My no 5080860
                          TRAI customer support has been notified about the posted complaint.
                          Thanks. Hope my Complaint will sortout quickly . My Services is also barred last couple of days. My phone is[protected]
                          DEAR SIR,
                          I AM USER OF AIRTEL.
                          I am facing network problem when i start surfing network shown on phone is h+ but after some time it convert in e that is 2g so please help me out.

                          thanks
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ritesh Lic Advisor
                            from Nagram, Uttar Pradesh
                            Oct 25, 2017
                            Report
                            Copy

                            Address: 231205

                            Dear sir/madam
                            Maine kai bar jio me complain kar chuka hun lekin company dwara hamesa misguide kiya ja raha hai. Puri detail aur apni complain send kar rha hun.

                            My jio number: [protected] (Portable hua hai)
                            Account no.:[protected]

                            My complain - sir maine 06/10/2017 ko rs. 509 aur rs. 301 ka recharge kiya tha. Mujhe rs. 509 ke recharge ke benefit mil rahe hai lekin rs. 301 ka benefit nahi diya ja raha hai.

                            Mere mobile ko recharge karne ki detail
                            Date 06/10/2017- referance no.[protected] time 08:53:07- recharge amount - rs509
                            (Mujhe is 509 ke recharge ka benefit mil raha hai)
                            Date 06/10/2017- referance no.[protected] time 08:54:52- recharge amount - rs301
                            (Is recharge ke liye maine kai bar complain kiya gaya lekin iska benefit mujhe abhi tak nahi diya gaya hai)

                            ​note - mere pichale recharge ka benefit mujhe 07/10/2017 tak milna tha aur is racharge ka benefit mujhe 07/10/2017 ke bad milna tha.

                            Rule of recharge - sir mujhe bataya gaya tha ki rs. 509 ke recharge par 2gb data per day milega jise main 2/12/2017 tak use kar paunga. Aur rs. 301 ke recharge me mujhe 10 gb data extra diya jayega jise main 2gb data use kar lene ke bad jab chahu use kar sakta hun.​

                            06/10/2017 ke bad mere dwara use kiya gaya data ki detail

                            Date - 06/10/2017
                            00:14:14 to 01:12:23 - 92.031 mb
                            01:12:23 to 03:58:25- 293.300 mb
                            08:13:05 to 12:12:42 - 175.911 mb
                            13:03:14 to 14:41:44 - 11.070 mb
                            14:41:52 to 15:09:58- 37.486 mb
                            15:10:07 to 18:06:58 - 682.172 mb
                            18:12:08 to 22:33:03 - 292.610 mb
                            ​total use data - 1584.589 mb​

                            Date - 07/10/2017
                            02:28:06 to 02:32:14 - 6.966 mb
                            02:32:15 to 02:32:17 - 0.008 mb
                            02:32:18 to 06:39:58 - 712.974mb
                            08:21:44 to 09:08:37 - 7.982 mb
                            09:08:42 to 10:51:50 - 328.638mb
                            10:51:52 to 10:52:20- 0.073mb
                            10:55:07 to 12:29:20 - 306.490mb
                            12:48:01 to 15:37:00 - 677.100mb
                            15:37:00 to 15:37:18 - 7.770 mb
                            15:37:18 to 15:37:18 - 0.019mb
                            15:37:18 to 17:37:20 - 124.830mb
                            18:26:38 to 19:13:34 - 18.391 mb
                            19:16:08 to 19:16:38-.578 mb
                            19:18:29 to 19:27:31- 6.054 mb
                            19:27:36 to 22:27:39- 19.536mb
                            Total use data - 2217.409 mb
                            Note - high speed data ko 15:37:18 par hi rok diya gaya tha aur 509 ke benefit aur uske bad ke 301 ke benefit nahi diye gaye.

                            Date 08/10/2017
                            03:07:23 to 05:07:26 - 11.476 mb
                            07:10:25 to 07:31:48 - 49.602 mb
                            07:31:50 to 09:38:12 - 294.648 mb
                            09:38:21 to 10:38:22 - 0.020 mb
                            13:58:52 to 17:58:56- 24.410mb
                            18:08:44 to 23.49.03 - 162.265 mb
                            23:58:20 to 00:20:56 - 77.364mb
                            23:58:20 to 00:22:15 - 14.647mb
                            Total use data - 634.432mb

                            Date 09/10/2017
                            00:22:15 to 05:22:49 - 829.052mb
                            05:22:49 to 08:54:43 - 200.529 mb
                            09:55:43 to 14:55:48 - 93.985mb
                            14:55:48 to 16:40:04 - 1.418mb
                            16:40:16 to 17:40:17 - 7.028mb
                            17:46:59 to 19:47:01 - 11.067 mb
                            23:41:50 to 00:41:51- 0.214 mb
                            23:41:50 to 00:20:56- 30.952 mb
                            Total use date - 1174.245mb

                            Date - 10/10/2017
                            00:41:51 to 05:45:01 - 80.995mb
                            05:45:02 to 05:45:04 - 0.013mb
                            05:45:06 to 07:45:08 - 2.152mb
                            11:55:00 to 12:33:27 - 39.233mb
                            12:33:37 to 13:26:33- 6.791mb
                            14:18:51 to 19:47:25 - 160.202mb
                            19:47:25 to 21:45:46- 6.497mb
                            21:46:20 to 23:46:22- 17.701mb
                            23:46:22 to 00:46:23 - 2.658mb
                            23:46:22 to 00:20:56 - 1.057mb
                            Total use data - 317.299 mb

                            ​date - 11/10/2017
                            00:46:23 to 04:37:50 - 1086.102 mb
                            08:15:11 to 14:00:33 - 359.378 mb
                            14:00:33 to 15:21:41- 118.646 mb
                            15:22:02 to 17:22:04 - 2.208 mb
                            17:25:55 to 19:48:49 - 45.075 mb
                            19:48:57 to 22:02:31 - 120.613 mb
                            22:05:59 to 22:34:17 - 23.511 mb
                            ​total use data - ​1755.533mb

                            Date - 12/10/2017
                            ​03:49:33 to 09:13:16 - 206.589 mb
                            09:13:16 to 12:13:19 - 46.227 mb
                            12:18:00 to 13:11:56 - 246.653 mb
                            18:37:26 to 00:02:46 - 608.820 mb​
                            Total use data - 1108.289mb

                            Date - 13/10/2017
                            00:02:46 to 00:20:56 - 60.443 mb
                            00:02:46 to 00:34:52 - 31.595 mb
                            00:34:52 to 05:12:44 - 639.697 mb
                            09:23:04 to 11:37:38- 593.945 mb
                            11:37:51 to 12:37:52- 6.717 mb
                            12:45:23 to 12:49:27- 6.986 mb
                            12:49:29 to 12:49:30 - 0.095 mb
                            12:49:32 to 13:37:39 - 12.854 mb
                            17:54:56 to 18:15:06 - 10.081 mb
                            18:15:13 to 20:02:48- 200.205 mb
                            20:02:56 to 23:59:20 - 177.119 mb
                            23:59:20 to 00:20:56 - 19.438 mb
                            23:59:20 to 00:54:01- 72.653 mb
                            ​total use data - ​1831.908mb

                            Date - 14/10/2017
                            00:54:01 to 02:04:20 - 1799.792 mb
                            02:04:28 to 04:28:17 - 166.023 mb
                            04:28:17 to 04:32:15 - 9.572 mb
                            04:32:15 to 05:32:16 - 10.722 mb
                            04:32:15 to 04:32:15 - 0.035 mb
                            08:57:58 to 13:58:03 - 25.058 mb
                            15:58:25 to 16:38:19 - 1.749 mb
                            16:38:27 to 16:54:58 - 0.366 mb
                            23:22:51 to 00:20:57 - 10.187 mb
                            Total use data - 2023.504 mb


                            Date - 15/10/2017
                            00:21:18 to 01:21:19 - 2.735mb
                            06:36:07 to 07:39:26 - 11.949mb
                            08:51:39 to 09:33:49 - 5.493 mb
                            09:57:03 to 09:58:32 - 0.823 mb
                            10:16:42 to 10:37:44 - 10.185 mb
                            10:38:07 to 10:48:04 - 17.008 mb
                            10:48:33 to 10:48:43 - 0.015 mb
                            10:49:00 to 11:49:01 - 7.737 mb
                            17:51:01 to 20:22:53 - 221.520 mb
                            20:22:55 to 23:54:18 - 671.063 mb
                            23:54:18 to 00:20:56- 55.126 mb
                            23:54:18 to 00:30:55 - 36.919 mb
                            Total use data - 1040.573 mb

                            Date - 16/10/2017
                            00:30:55 to 06:21:28- 467.803 mb
                            06:21:28 to 07:07:31 - 146.308 mb
                            07:07:38 to 12:08:58 - 659.004 mb
                            12:08:58 to 13:09:01 - 43.806 mb
                            16:16:14 to 17:05:02 - 96.227 mb
                            17:05:05 to 17:05:07 - 0.016 mb
                            17:05:09 to 23:05:08 - 539.688 mb
                            23:05:08 to 00:02:30 - 29.161 mb
                            Total use data - 1982.013 mb


                            Date - 17/10/2017
                            00:02:30 to 00:10:18 - 21.923 mb
                            00:10:18 to 00:12:06 - 7.207 mb
                            00:12:06 to 00:20:57 - 6.539 mb
                            00:12:06 to 00:12:06 - 0.002 mb
                            00:20:57 to 04:26:01 - 539.333 mb
                            09:06:13 to 12:45:14 - 407.215 mb
                            14:26:34 to 15:26:35 - 82.460 mb
                            17:22:27 to 21:56:49 - 231.205 mb
                            21:56:53 to 00:11:09 - 104.646 mb
                            Total use data - 1400.53 mb

                            Date - 18/10/2017
                            00:11:09 to 00:18:53 - 184.115 mb
                            00:18:53 to 00:20:56 - 70.463 mb
                            00:18:53 to 00:30:13 - 21.570 mb
                            00:30:13 to 05:30:18 - 137.343 mb
                            05:30:18 to 07:30:20 - 22.978 mb
                            09:11:14 to 13:11:18 - 68.346 mb
                            14:33:04 to 19:33:09 - 85.425 mb
                            19:56:34 to 21:14:46 - 251.021 mb
                            21:55:29 to 00:02:19 - 1012.182 mb
                            Total use data - 1853.443 mb


                            Date - 19/10/2017
                            00:02:19 to 00:14:53 - 184.076 mb
                            00:14:53 to 00:20:56 - 48.273 mb
                            00:14:53 to 00:33:32 - 43.783 mb
                            00:33:32 to 01:54:23 - 129.006 mb
                            07:02:17 to 09:32:22 - 56.090 mb
                            09:32:35 to 10:11:41 - 4.297 mb
                            14:34:37 to 19:07:59 - 271.073 mb
                            19:08:01 to 19:08:03 - 0.005 mb
                            19:08:05 to 23:58:13 - 1534.767 mb
                            23:58:13 to 23:58:17 - 9.204 mb
                            23:58:17 to 23:58:17 - 0.105 mb
                            23:58:17 to 00:20:57- 7.109 mb
                            Total use data - 2287.788 mb
                            (Note - high speed data ko 23:58:13 par hi rok diya gaya tha aur 509 ke benefit aur uske bad ke 301 ke benefit nahi diye gaye.)

                            Date – 20/10/2017
                            00:21:04 to 05:21:09 - 52.581 mb
                            09:00:37 to 10:01:47 - 64.402 mb
                            12:28:09 to 15:28:12 - 17.036 mb
                            16:41:41 to 22:39:09 - 211.003 mb
                            22:39:09 to 23:34:50 - 276.153 mb
                            23:34:50 to 00:34:51 - 4.291 mb
                            23:34:50 to 00:20:56 - 85.821 mb
                            Total use data - 711.287mb


                            Date – 21/10/2017
                            00:34:51 to 02:28:32 - 121.055 mb
                            10:21:27 to 13:49:13 - 118.283 mb
                            13:49:21 to 15:08:33 - 19.401 mb
                            15:08:42 to 16:08:44 - 39.843 mb
                            17:30:03 to 23:10:46 - 570.308 mb
                            23:10:46 to 23:58:18 - 184.097 mb
                            23:58:18 to 00:58:19 - 69.512 mb
                            23:58:18 to 00:20:56 - 14.789 mb
                            Total use data - 1137.288mb


                            Date - 22/10/2017
                            05:51:03 to 06:05:43 - 24.664 mb
                            16:39:39 to 22:34:20 - 987.122 mb
                            22:34:20 to 22:43:29 - 140.972 mb
                            22:43:32 to 22:43:33 - 0.012 mb
                            22:43:35 to 23:43:36 - 29.411 mb
                            Total use data - 1182.181 mb


                            Date - 23/10/2017
                            06:56:07 to 07:53:30 - 8.133 mb
                            07:53:39 to 11:53:43 - 23.438 mb
                            12:39:50 to 16:10:59 - 55.294 mb
                            16:11:06 to 21:11:12 - 81.073 mb
                            21:11:12 to 23:58:06 - 294.282 mb
                            Total use data - 643.899 mb


                            Important - dear sir/madam, uprokt sare calculation karna meri majboori ban gai kyoki aapke customer care me bat karne par kha jata hai ki 2 gb daily data use karne ke bad maine 10 gb data use kar liya gaya hai. Main kitna bhi samjhane ki kosis krta hun ki mujhe benefit diya hi nahi gaya hai wah sunane ko taiyar hi nahi hote. Aap bataye maine 06/10/2017 ko apne mobile ko recharge kiya uske bad se abhi tak kis din 10 gb data rs. 509 ke benefit ke bad use kiya hai.

                            Maine kab kab aapke customer care me bat ki hai is sambandh me ab wah detail send kar raha hun. Kripya dhyan se dekhiyega.

                            Date - 06/10/2017
                            08:43:15 mob - [protected] - 540 sec

                            Note - 07/10/2017 ko mera pichhla plan ke benefit samapt hone wale the. To maine yah call ki taki jio dwara milne wali sevaye badhit na ho. Is time par jis customer care adhikari se meri bat hui uske dwara di gai janakari ke bad hi maine apne mobile ko pahle rs. 509 aur fir rs. 301 se recharge kiya tha.

                            07/10/2017 ko jab maine 2gb data use kar liya aur fir mujhe rs 301 ke benefit nahi mile uske bad se regular aapke customer care se request kar raha hun ki mujhe mera benefit de diya jaye. Kab kab bat hui hai detail send kar raha hun.

                            Date - 07/10/2017
                            15:46:58 – 198 – 60 sec
                            15:51:57 – [protected] – 840 sec
                            16:05:40 – [protected] – 60 sec
                            16:06:06 – 198 – 120 sec
                            16:07:46 – 198 – 180 sec
                            18:48:49 – [protected] – 60 sec
                            18:49:17 – [protected] – 780 sec
                            19:37:38 – [protected] – 60 sec
                            19:37:59 – [protected] – 720 sec
                            19:57:06 – [protected] – 240 sec
                            20:00:21 – [protected] – 60 sec
                            20:00:56 – [protected] – 840 sec
                            20:14:33 – [protected] – 240 sec

                            Date - 09/10/2017
                            18:29:12 – [protected] – 1020 sec

                            Date - 10/10/2017
                            20:12:24 – [protected] – 1020 sec

                            Date - 11/10/2017
                            08:53:35 – [protected] – 60 sec
                            08:53:56 – [protected] – 540 sec
                            09:03:00 – [protected] – 60 sec
                            09:03:35 – [protected] – 120 sec
                            09:05:29 – [protected] – 660 sec
                            17:34:42 – [protected] – 360 sec

                            ​date - 14/10/2017
                            04:40:12 – 198 – 900 sec
                            12:13:07 – 198 – 420 sec​

                            ​date - 15/10/2017
                            ​08:52:26 – [protected] – 60 sec
                            08:52:51 – [protected] – 1680 sec

                            Date - 17/10/2017
                            17:30:24 – [protected] – 300 sec
                            17:35:03 – [protected] – 1320sec

                            Date - 18/10/2017
                            00:22:39 – 198 – 60 sec
                            12:20:27 – 198 – 960 sec
                            12:36:00 – 198 – 1140 sec
                            17:59:13 – 199 – 480 sec
                            18:06:24 – 199 – 1740 sec

                            Iske aalawa maine apne email id ritesh lic advisor se kai bar [protected]@jio.com par bhi apni samsya ko bataya lekin abhi tak uska koi bhi samadhan nahi kiya gaya hai.

                            Yadi jarurat ho to mail ka detail aur customer care se kuchh bato ki record audio bhi mere pas hai jise main prastut kar sakte hun.

                            Please help me.
                            TRAI customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ashish vig
                              Oct 25, 2017
                              Report
                              Copy

                              Address: Gurgaon, Haryana, 122017

                              Hello trai,

                              On 13th oct i joined idea service provider from vodafone (Using mnp), during documentation submission to idea sales team they offered me 499 plan with all below benefits along with 1st one-month rent free (Also they send all below details through sms for record purpose, i have enclosed same in this ticket as well).

                              Plan details:
                              Unlimited 499 plan
                              Unlimited calling local and std
                              Unlimited calling in roaming (Outgoing and incoming)
                              Unlimited sms
                              Unlimited data with 4g speed

                              But, now they denied to provide committed benefits, i also locked complaint to idea customer care on same day “
                              Request number c[protected]”, but until today i didn’t get any resolution.

                              Now i have only you as hope, so please help me to fix my issue.
                              TRAI customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Super Viral video
                                from Bareilly, Uttar Pradesh
                                Oct 24, 2017
                                Report
                                Copy

                                Address: Ghaziabad, Uttar Pradesh, 201002

                                Hi yesterday 23-10-17 i got an sms from jionet saying that trai is going to shutdown my number because i have made some promotional calls.
                                But i have been using my number as my personal number for years.
                                My number has been shutdown and i have contacted jio for the same but they say they cannot help in this case.
                                My number is : [protected]
                                I do not know whom to contact now.
                                This i horrible, my family members cannot contact me nor i can call anyone.
                                TRAI customer support has been notified about the posted complaint.
                                Bhai khula kya no.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pradeeprawat@1983
                                  from Haldwani, Uttarakhand
                                  Oct 24, 2017
                                  Report
                                  Copy

                                  Address: Kotdwara, Uttarakhand, 246149

                                  Sir my name is pradeep rawat
                                  My rcom no. Is [protected]
                                  From kotdwara uttarakhand
                                  From last 7 days i not receiving any signal in my mobile. When i went to mobile retailer they told me that rcom has shut down their operation in uttarakhand i have
                                  To port my no. But i have balance of 291 rs in my rcom sim.
                                  They told me that your balanced with be lapsed.& you will get nothing.
                                  How can they do that. They do not even remind that they are closing their operation.
                                  It is not only my problem it is problem of many rcom customer.
                                  Pls resolve my problem as soon as possible.
                                  TRAI customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    Iqbal Haji
                                    from Narwana, Haryana
                                    Oct 24, 2017
                                    Report
                                    Copy

                                    Address: 191112

                                    I try so many times through call 198 &also email to reliance company but they not attend or reply till date and also close my outgoing calls since three days my no [protected] postcard which i link with reliance company from bsnl
                                    I want to trai take action against the company and justice for other customers as well as
                                    I hope my problems will be addressed by u good self
                                    Thanks
                                    TRAI customer support has been notified about the posted complaint.
                                    Oct 24, 2017
                                    Updated by Iqbal Haji
                                    I hope you will solve my problems regarding my no [protected] reliance postpaid as per my complaint
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      santaramvp
                                      from Bengaluru, Karnataka
                                      Oct 24, 2017
                                      Report
                                      Copy

                                      Address: 400708

                                      Data of incident: 27 sept 2017
                                      Client number: vodafone
                                      Description :
                                      I was using vodafone no - [protected]. I requested to deactivate my card on 27 sept and after one day card was suspended.
                                      I got multiple bills on after suspended. I already paid extra amount to close this card. But still they sent am email saying i will get one more bill in nov.
                                      I will share my emails if you need.

                                      Desirable resolution: need to close this card and dont sent any extra bill and refund my extra amount.
                                      TRAI customer support has been notified about the posted complaint.
                                      I am getting calls from a unknown number[protected], from 19th October. when i pick the call, the phone simply disconnects.
                                      I am reporting it as i suspect this can be some attempt at phishing data from my phone or some other mischievous threat which can harm in some way or the other.
                                      Please look into the matter.
                                      sir i logged a complaint about airtel on dated 29/10/2017 comlaint ID: 1754387 and i get a message from trai that my complaint forward to bharti airtel company. but no any representative contact with me in this regarding. kindly solve m y problem.
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        தமிழ் செல்வன்
                                        from Delhi, Delhi
                                        Oct 24, 2017
                                        Report
                                        Copy

                                        Address: 600083

                                        Hi team,

                                        Ref no :55029086

                                        For the above mentioned subject reference no have raised a compalint for mobile network which is connecting in 2g instead of 4g

                                        I have done a 244 data pack on 20th oct 2017

                                        Till now its connecting in 2g

                                        I cant use this data for anything even to send mail also

                                        For that i have planned to port mobile no from airtel to jio

                                        But you have rejected the request bcs of 90 days not completed

                                        But yesterday night also i sent a mail to airtel stating network issue

                                        I cant use my official work in home also
                                        TRAI customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit