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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 206

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A
Amit Mathukiya
from Ahmedabad, Gujarat
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4g network complaint

Website:Vodafone Customer Care Number 198

I took a new premium number from vodafone with red699 monthly rental plan, but i am not satisfied with his network and customer care service, very bed service provide by vodafone, i complain against 4g network commed but speed not commed in any area of rajkot, my vodafone complain number is[protected] as on date 23 oct 2017, but than after not come single answer from them....
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Jio refusing alternate modes for porting in where weak fingerprints on my poor skin are failing repeatedly.

Even my aadhar card has only 8 fingerprints registered. No it's not the machine's fault. It's because i have very faint fingerprints on my plastic like dry thick skin on fingers. I know it's not machine's fault also because in my several office/workplace where finger sensor based entry is mandatory, i have always been...
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J
Jyotibasu.da
from Delhi, Delhi
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reactivation sim

Address:122001

I am jyoti kumar mishra. I have a vodafone number which is [protected]. This number has been deactivated saying i have done some promotional sms or phone call, but according to my knowledge i have not done any such sms or call from my mobile number. Please help me out to reactivate my mobile number. My number was last active till 21st october 2017. I am getting messages on the same number, but no incoming or outgoing call can be done. Help...
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I
Indrajeet ravan
from Mumbai, Maharashtra
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about postpaid to prepaid /postpaid portability

Address:Kolhapur, Maharashtra, 416502

The trai 3 month rule of portability is good. But the company (Idea) misuse the rule about postpaid customer. First they call the customer of prepaid who use the number long time and which is used by customer for bank account, insurance and other fixed activities. Then they offer fake schemes with sweet voiced call. After converting customer prepaid to postpaid they aplied other schemes which was not requested by customer. Then customer want...
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R
riswan16
from Chennai, Tamil Nadu
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amount debited from bank account but it is not recharged

Address:600014

Comments
Airtel customer careverified on may 24, 2015 verified support

Dear anandhi,

This is with reference to your post dated 20 may 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel. [protected]@in. Airtel.com...
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K
Kounani770
from Kolkata, West Bengal
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complain about mts teli service

Address:Bardhaman, West Bengal, 713102

Suddenly mts teli service totally stop from yesterday in burdwan, west bengal-713102. Now sim card has no network. Not give any notice for this. We have suffered much more problems for this. We want number portability. Please help me & do what is necessary for this. We don't booked lpg. We don't contact any person mts service providers companies. So how we filed a complaint.
Thank you....
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G
Ganesh Kedar
from Pune, Maharashtra
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"tata docomo pune" internet not working almost from last 3 weeks

Address:411021

Hello,
My tata docomo internet not working and i am not getting any resolution since 10 oct-17. Tata account number and complaint number as follows.

Tata docomo[protected] number vide account number[protected].
Tata docomo complaint number[protected], registered on 10th oct-17.

- i am contacting regularly to service desk but not getting resolution
- followed escalation matrix, still no support....
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S
Sri bharath
from Tumkur, Karnataka
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network issue problem

Address:Dakshina Kannada, Karnataka, 575003

I have port my mobile no vodafone to airtel last month 13th. Till today i have not get full net work and also call drop. I was call and compliant airtel costumer care, he will not interest my compliant and he will suggest wait for 120days for air tel net work issue solve.
Am doing small business, so my customer are compliant me to net show not reachable

What to do sir, i was fed up airtel network, i cant port till 90days...
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S
sharadseoweb
from Mohali, Punjab
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complaint about connect broadband service

Address:Chandigarh, Punjab, 160036

My complaint no is 15650288 date on 21-sep-2017. My issue is i have deposit my payment is another account and call connect support to reverse the amount to my account no and support agree it fix easily within 4 to 5 working days. Still more than 30 days problem is not solve also my service is bared each single day i call to support and raise the issue but till today no issue is solve.
My no 5080860...
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B
buntynbub
from Bhubaneshwar, Odisha
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stolen phone

My new handset (Redmi 4) was stolen on[protected]. I was using a vodafone sim. I asked vodafone to block my sim and asked them to blacklist my imei no as well. They clearly stated that they will not block/blacklist the imei no for my stolen phone.

I have already lodged fir for my stolen mobile handset and can provide with the fir copy as well as the phone bill with the imei

Whom do i contact to get my imei blacklisted?...
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R
Ritesh Lic Advisor
from Nagram, Uttar Pradesh
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recharge success but benefit not given to me

Address:231205

Dear sir/madam
Maine kai bar jio me complain kar chuka hun lekin company dwara hamesa misguide kiya ja raha hai. Puri detail aur apni complain send kar rha hun.

My jio number: [protected] (Portable hua hai)
Account no.:[protected]

My complain - sir maine 06/10/2017 ko rs. 509 aur rs. 301 ka recharge kiya tha. Mujhe rs. 509 ke recharge ke benefit mil rahe hai lekin rs. 301 ka benefit nahi diya ja...
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A
ashish vig
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wrong commitment during number port

Address:Gurgaon, Haryana, 122017

Hello trai,

On 13th oct i joined idea service provider from vodafone (Using mnp), during documentation submission to idea sales team they offered me 499 plan with all below benefits along with 1st one-month rent free (Also they send all below details through sms for record purpose, i have enclosed same in this ticket as well).

Plan details:
Unlimited 499 plan
Unlimited calling local and stdbr...
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S
Super Viral video
from Bareilly, Uttar Pradesh
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trai blocked my number

Address:Ghaziabad, Uttar Pradesh, 201002

Hi yesterday 23-10-17 i got an sms from jionet saying that trai is going to shutdown my number because i have made some promotional calls.
But i have been using my number as my personal number for years.
My number has been shutdown and i have contacted jio for the same but they say they cannot help in this case.
My number is : [protected]
I do not know whom to contact now.
This i horrible, my family members...
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P
pradeeprawat@1983
from Haldwani, Uttarakhand
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reliance communication

Address:Kotdwara, Uttarakhand, 246149

Sir my name is pradeep rawat
My rcom no. Is [protected]
From kotdwara uttarakhand
From last 7 days i not receiving any signal in my mobile. When i went to mobile retailer they told me that rcom has shut down their operation in uttarakhand i have
To port my no. But i have balance of 291 rs in my rcom sim.
They told me that your balanced with be lapsed.& you will get nothing.
How can they do that....
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I
Iqbal Haji
from Narwana, Haryana
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regarding not receive call

Address:191112

I try so many times through call 198 &also email to reliance company but they not attend or reply till date and also close my outgoing calls since three days my no [protected] postcard which i link with reliance company from bsnl
I want to trai take action against the company and justice for other customers as well as
I hope my problems will be addressed by u good self
Thanks...
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S
santaramvp
from Bengaluru, Karnataka
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charging extra bill and sending multiple bills for deactivated

Address:400708

Data of incident: 27 sept 2017
Client number: vodafone
Description :
I was using vodafone no - [protected]. I requested to deactivate my card on 27 sept and after one day card was suspended.
I got multiple bills on after suspended. I already paid extra amount to close this card. But still they sent am email saying i will get one more bill in nov.
I will share my emails if you need.

Desirable...
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தமிழ் செல்வன்
from Delhi, Delhi
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i'm complaining about airtel 4g network

Address:600083

Hi team,

Ref no :55029086

For the above mentioned subject reference no have raised a compalint for mobile network which is connecting in 2g instead of 4g

I have done a 244 data pack on 20th oct 2017

Till now its connecting in 2g

I cant use this data for anything even to send mail also

For that i have planned to port mobile no from airtel to jiobr...
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C
Caashisharya
from Mumbai, Maharashtra
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idea mobile network - 9619884242

Address:400608

I have ported my number from vodafone to idea 20 days back and still struggling for resolutions of my network related issues with idea company. I am not getting any network at my office as well as my home.in both these places i was having fabulous network connectivity with vodafone. There is frequent call drops in idea network. I have been continuously complaining about this with idea but no resolution being provided till date. Every time...
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A
AC tech
from Coimbatore, Tamil Nadu
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airtel network cheating with offers

Address:Coimbatore, Tamil Nadu, 641041
Website:Google

Iam using airtel prepaid since today. No offers from airtel now a days so requested to change for vodofone since many offers from vodofone. Your customer care officials conversed for long time convinced to stay with airtel and they said will give special offers and told about rs.399 package for 84 days daily 1 gb data and unlimited calls. After the call they said to recharge within 24 hrs to activate this pack and i made the same and recharged....
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D
Dineshjadhav95
from Mumbai, Maharashtra
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docomo and airtel disconnected mobile no 9028087001

Address:431122

My docomo no has been disconnected by airtel or docomo service provider due to unpaid bill payment

But i paid previous service provider

On 07 aug 2017 ported in docomo after that i recharge on that recharge is success full but on 13 oct 2017 first out going has been blocked after that incomimg and after that disconneted by docomo

So that due to my mobile no too much loss

Pls...
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