TRAI Complaints & Reviews

Trai online complain forum
Dear sir, i am mohammed haris sheikh, i recently ported to vodafone with 4g 399 unlimited plan, but they are proving 3g network, even 2g network. And also charges sms, which tends to make a negative balance and force me to recharge, even i already paid for such services.
Please take strict action against such vodafone (Up east) network provider, i complained to delhi and also mumbai vodafone care. But, no valid and responsible reason they have given me, but they just told me to talk to the up east vodafone.
I have visited two times to lucknow vodafone store since last month, but they just misbehaved, and told me to check your cell phone, i updated software my xolo 4g era two times. But, they are just telling me that they are not selling cell phone.
They dont want to answer why they are chareging sms and providing 2g, 3g network even i paid 4g network services.

I am residing at c-105, shivalik, malviya nagar, new delhi-17 and using airtel no. [protected]. From last 4 years, i am facing lot of difficulty due to poor connectivity/signal problem. All are complaining that my number always remain not-reachable. Due to this problem, facing embarrassment in front of my seniors/ colleagues at workplace.in emergency at home also, i cannot be contacted. Constantly following-up the matter with airtel, but of no use. Not having any improvement. Request to solve / improve the situation at the earliest. For further any query alternate no. Is [protected].

Dear sir/madam,

I am vodafone customer for last 12 years and using atleast 10 vodafone numbers registered on my address (Indra nagar, near adarsh nagar delhi 110033). From last one year we are facing network issues with vodafone with no service coming every time.

I have contacted vodafone customer service, nodal team and appellate team however the team is not willing to resolve. I want vodafone to fix a booster for some time and check whether the issue is resolved or not however they are clearly refusing my request. Besides of paying bills on timely basis, vodafone is not trying to resolve the issue. My contact number is [protected] located in delhi.

Request your urgent intervention on the same.

Regards,
Neeraj batra

Done recharge of 4g for rs.348 of idea for unlimited calling but since last 10 days facing issue with range & connectivity of internet.

Raised complaint on 16.09.17 @ idea customer care & they inform 45 hours to resolved the issue.

Still not resolve the issue. Have called today now they extent the deadline & saying same will resolve till 21.09.17.

Request intervention.

They charge hugh amt. From customer & provided poor & poor services.

Dear concern,

Since april 2017 facing network issue & data speed issue.
Escalated n number of times, name sake customer support team raise a service ticket and close the ticket by 3 days without resolving the issue.

U say that you have the world's largest 4g network even i don't think that u have the best 3g network i cannot be able to use 3g network on my cell phone then how can i use 4g. When i set to 4g all network go down

6 months paid bill without proper usage.
My number : [protected]
Name : satish

Hello trai,
This is my last request to you as i've sent lot many screenshots in my previous complain, you've not resolved yet and i'm suffering disturbance due to your behavior towards them, your negligence towards my request/complain.

I'm sending more screenshots & re-complain against kiran motors, ahmedabad. And if they don't stop b'coz o[censored]r inactivity, i'll law suit you not to take action against them.

My mob. No. Is [protected]

Hello, my name is rahul tripathi. I am vodafone postpaid service user and my number is [protected]. On aug 14, i went to vodafone store, west patel nagar and applied to switch my number from postpaid to prepaid. A service number[protected] was given. I also paid my bill with ₹50 processing fee. From then to today i am given many service number as[protected],[protected]. I am not told about issues regarding my application even i have provided my alternate number to them. Many customer care executives replied me unsatisfactory and never call back after promises to call back.
So, i am totally faded up with all these consequences as a bill is also generated for the cycle and not even told about the issues. Do we customers have only option to run as they want? I think that you could answer better.
I hope you would help me and support me regarding my problem.
Thank you.

Dear sir, my name is pavan kumar from hyderabad, i am using airtel network from last 10 years, in hyderabad no network coverage, i complainted somany times but they not respond, i complainted by mail with screen shots, with airtel network i am getting too much business loss
Please solve my issue as early as possible
P. Pavan kumar
[protected],
Road no 6
Srkpuram
Hyderabad-500035
+91 [protected]

Hi,

I am very tired to vodafone for unexpected behavior, customer care executive communicate rudely and badly.
And your billed amount is also huge amount and unrelated. They stop the service as you want for 13-15 days, again and again after discussion.
Your commitment is meaningless because they are not doing as per discussion.
I am very very tired and frustrated to your service.

Regards,
Vinay shukla
[protected]

Hello,

My mobile number is [protected]. I am currently receiving additional charge of rworld and mms pack. I have never activated it. However, i have discontinue the services by going to near reliance store, anyhow it was started again by the company.

I registered one complaint again it but they didn't provide any solution and service are till active.

I suggest everyone not to use reliance communication as company is going unethical business.

O: corporatecare. [protected]@vodafone.com
Sent: saturday 19 august 2017, 1:16:39 pm ist
Subject: cancellation and surrender cug connection ([protected]/41/42/43/44/45) on base of false and wrong committment by your person mr. Salman khan corporate house bodakdev vastrapur ahmedabad

Dear sir
With reference to above subject as per receipt new generate cug bill against above mention no., we found as per earlier discussion with your rep. Mr. Salman khan and other lady rep. They committed my exiting no. [protected] & [protected] both tel transfer into cug connection if you can take connection in your company name m/s b. R. Agencies pvt ltd.
But today receipt of invoice we found still our existing connection [protected] and [protected] both connection not in cug circle and issue invoice in indiviual basis.
As per discussion with your rep. Mr. Salman kahn they have committed for reducing exiting bill and also entire all phone cug with immedeae effect and our other company mobil also in portability but everything not done only they issue new corporate no. Card issue with false and wrong commitment.

Today our rep. Represent this case front of salman khan, they deny to cancellation and also not talk with your customer care rep. (Mis vasali) at time 1.05 pm for particular case.
You are request please cancellation our all corporate no. With immediate effect and take action against your rep. And your service which base on false commitment
We hope you will consider my request otherwise i have no remedy except legal and trai.

Abhay p natani
B. R. Agenceis pvt ltd.
Ahmedabad
[protected]

Sir iam vinothkumar my mobile number [protected] in this number mnp from airtel postpaid to idea prepaid that can due amount 64 rs i can pay that amount 01.09.2017 but my number will be blocked 15.09.2017 i can call customer care but not responsible answer. Till now a time can blocked my sim so i request to post complaint. Thanking you, regards vinothkumar

Ref: My mobile no.[protected]
Dear sir,
With reference to the above subject, i would request you, i want to stop unknown sms on my mobile number from following companies.
AM-DSJIPL dt:04.09.17
AM-ANGBRK dt:04.09.17
AM-WITTYT dt:05.09.17
AM-GANGRU dt:05.09.17
DZ-LNKART dt:10.09.17
HP-SHTKHN dt:11.09.17
HP-SHTKHN dt:12.09.17
HP-SHTKHN dt:14.09.17
I already registered DND on my mobile number with operator.
Sir, your early action in this regard with be highly appreciated.
Thanking you sir,

Your sincerely,

Binod Agarwala
[protected]

Dear sir

Before 10 days i have recharged rs. 154 on 12.09.2017 recharged rs.10 on 15.09.2017 i have recharge for rs.42 (Unlimited r to r pack) & rs.10 & rs.14 (Reliance sms pack) & rs.10 and on 16.09.2017 rs.10

But not able to send one sms & no talk time in my number, and i don’t know whom to contact

No customer care number assistance, nobody picking the phone.

My mobile number is - [protected] (Haryana) faridabad.
From reliance communication

Sir
With due respect i am stating that my mobile no [protected] disconnected by vodafone as per order of trai on the ground that above number involved in promotional or calling dnd number.
Sir, i am working in municipal corporation of delhi as chief medical officer (Sag). If any thing happened from my side which i don't know then it might be accidental not intentional.

Sir this number is since 7-8 years after disconnction of this number i lost all my personal contact.
Kindly look into the matter for restoration of above number. I will be gratefull to the authority for restoring the number on valid ground as i am not involved any call to dnd number or promotional activities.

Regards
Dr hari singh meena
D-22, mcd medical complex
Gulabi bagh
Delhi 110007

I was a vodafone customer from 2006 in prepaid mode from this january 2017 i made it in to postpaid but because of downloading 2 games i got a huge bill of 1800/- and continued in the next month also. I paid the total due as on date i. E. On 24.06.2017 and asked the vodafone store staff to change my number [protected] in to prepaid mode. As per my request they had given me a sim for activation in to prepaid mode, but it was not activated as on today i. E. On 15.09.2017. Can i move this matter in to consumer forum or else could you make my problem resolved. Please solve this issue. I am enclosing the bill which i made payment on 24.06.2017.
Regards,
Y. Sreenivas kumar,
Andhra pradesh state seeds development corporation limited,
Kadapa, andhra pradesh - 516001.

I have applied for mnp of idea no [protected] to jio telecom but it was rejected on the pretext that bill is pendind but in reality bill was in (-) that is it was overpaid. I have already 600/- in my account.
So i want to lodge a complaint against idea cellur or telecom punjam unneccery harrasing me
Date of rejection is 06.09.2017 i have also went to lodge a complaint to idea showroom in sect 35 chandigarh but all in vain

Dear sir,

I am book jio phone on 24.08.2017 by using net banking option of state bank of india option. Payment is deducted from my account but transaction is failed.
From 24.08.2017 i am continuous taking follow up from jio but from jio i cant get refund of rs. 500/- till date. Jio customer executive only committing me that your amount will refund withing next 3 days from 24.08.2017.

Please log my complaint against jio company.

My transaction id is fv000001lhgy
Regards,
Ritesh shah
[protected]

Airtel sim not working. Number of times complaint in customer care. No use. Pls solve the problem. As well as possible. I loss my business case of airtel. Airtel sim no signal, calls are not incoming. Airtel customer care told your incoming & out going calls active but i'm not incoming calls properly. Airtel customer care problem not cleared. No use of my complaints.

I have recently port from airtel to docomo. It was my big mistake. First that docomo store guy told me sir you will not get any coverage issue.

But it was wrong commitment. Tata docomo coverage is very very very poor even you can't expect. I am from pune here it's very poor.

I have raised complain 2-3 times but every time they have closed ticket from back end without giving any solution.

Sr no.[protected] and[protected].

My mobile number - [protected].

Kindly help me here either provide the coverage or let me do port out from the tata docomo before 90 days or waived of my bills charges.

Thanks,
Vivek chowdhury