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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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1
19Rajesh
from Mumbai, Maharashtra
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range & internet services

Address:Nashik, Maharashtra, 422012

Done recharge of 4g for rs.348 of idea for unlimited calling but since last 10 days facing issue with range & connectivity of internet.

Raised complaint on 16.09.17 @ idea customer care & they inform 45 hours to resolved the issue.

Still not resolve the issue. Have called today now they extent the deadline & saying same will resolve till 21.09.17.

Request intervention.

They charge...
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S
satishthangaraj
from Delhi, Delhi
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airtel network & data mismatch issue

Address:560032

Dear concern,

Since april 2017 facing network issue & data speed issue.
Escalated n number of times, name sake customer support team raise a service ticket and close the ticket by 3 days without resolving the issue.

U say that you have the world's largest 4g network even i don't think that u have the best 3g network i cannot be able to use 3g network on my cell phone then how can i use 4g. When i set...
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suchit bhatt
from Ahmedabad, Gujarat
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getting unwanted sms from kiran motors

Address:Ahmedabad, Gujarat, 380015

Hello trai,
This is my last request to you as i've sent lot many screenshots in my previous complain, you've not resolved yet and i'm suffering disturbance due to your behavior towards them, your negligence towards my request/complain.

I'm sending more screenshots & re-complain against kiran motors, ahmedabad. And if they don't stop b'coz o[censored]r inactivity, i'll law suit you not to take action against them.
br...
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R
Rahuul456
from Etawah, Uttar Pradesh
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vodafone customer service

Website:[email protected]

Hello, my name is rahul tripathi. I am vodafone postpaid service user and my number is [protected]. On aug 14, i went to vodafone store, west patel nagar and applied to switch my number from postpaid to prepaid. A service number[protected] was given. I also paid my bill with ₹50 processing fee. From then to today i am given many service number as[protected],[protected]. I am not told about issues regarding my application even i have provided...
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P
Pavan Parvatam
from Vijayawada, Andhra Pradesh
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airtel network coverage problem

Address:Hyderabad, Andhra Pradesh, 500035
Website:[email protected]

Dear sir, my name is pavan kumar from hyderabad, i am using airtel network from last 10 years, in hyderabad no network coverage, i complainted somany times but they not respond, i complainted by mail with screen shots, with airtel network i am getting too much business loss
Please solve my issue as early as possible
P. Pavan kumar
[protected],
Road no 6
Srkpuram
Hyderabad-500035
+91 [protected]...
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Hi,

I am very tired to vodafone for unexpected behavior, customer care executive communicate rudely and badly.
And your billed amount is also huge amount and unrelated. They stop the service as you want for 13-15 days, again and again after discussion.
Your commitment is meaningless because they are not doing as per discussion.
I am very very tired and frustrated to your service.

Regards,...
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S
Shashank Somesh Bhatnagar
from Jaipur, Rajasthan
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reliance communication is sending additional amount in invoice

Address:Jaipur, Rajasthan, 302021

Hello,

My mobile number is [protected]. I am currently receiving additional charge of rworld and mms pack. I have never activated it. However, i have discontinue the services by going to near reliance store, anyhow it was started again by the company.

I registered one complaint again it but they didn't provide any solution and service are till active.

I suggest everyone not to use reliance communication...
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A
Abhay Praksh Natani
from Ahmedabad, Gujarat
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cancellation and surrender cug connection (7433884440/41/42/43/44/45)

Address:380054

O: corporatecare. [protected]@vodafone.com
Sent: saturday 19 august 2017, 1:16:39 pm ist
Subject: cancellation and surrender cug connection ([protected]/41/42/43/44/45) on base of false and wrong committment by your person mr. Salman khan corporate house bodakdev vastrapur ahmedabad

Dear sir
With reference to above subject as per receipt new generate cug bill against above mention no., we found as per earlier...
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vinothkumar raja
from Gummidipoondi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim incoming & outgoing calls block

Address:601201

Sir iam vinothkumar my mobile number [protected] in this number mnp from airtel postpaid to idea prepaid that can due amount 64 rs i can pay that amount 01.09.2017 but my number will be blocked 15.09.2017 i can call customer care but not responsible answer. Till now a time can blocked my sim so i request to post complaint. Thanking you, regards vinothkumar...
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B
Binod Agarwala
from Muzaffarpur, Bihar
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stop receiving unknown sms

Ref: My mobile no.[protected]
Dear sir,
With reference to the above subject, i would request you, i want to stop unknown sms on my mobile number from following companies.
AM-DSJIPL dt:04.09.17
AM-ANGBRK dt:04.09.17
AM-WITTYT dt:05.09.17
AM-GANGRU dt:05.09.17
DZ-LNKART dt:10.09.17
HP-SHTKHN dt:11.09.17
HP-SHTKHN dt:12.09.17
HP-SHTKHN dt:14.09.17
I already registered...
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S
s_sharma9
from Delhi, Delhi
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my prepaid mobile no. 8010697751

Address:Faridabad, Haryana, 121003

Dear sir

Before 10 days i have recharged rs. 154 on 12.09.2017 recharged rs.10 on 15.09.2017 i have recharge for rs.42 (Unlimited r to r pack) & rs.10 & rs.14 (Reliance sms pack) & rs.10 and on 16.09.2017 rs.10

But not able to send one sms & no talk time in my number, and i don’t know whom to contact

No customer care number assistance, nobody picking the phone.

My mobile number...
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D
Drhsmeena
from Delhi, Delhi
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disconnection of my mobile no 9654414300

Address:New Delhi, Delhi, 110007

Sir
With due respect i am stating that my mobile no [protected] disconnected by vodafone as per order of trai on the ground that above number involved in promotional or calling dnd number.
Sir, i am working in municipal corporation of delhi as chief medical officer (Sag). If any thing happened from my side which i don't know then it might be accidental not intentional.

Sir this number is since 7-8 years after...
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S
Sreeseeds2016
from Hyderabad, Telangana
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post to prepaid activation

I was a vodafone customer from 2006 in prepaid mode from this january 2017 i made it in to postpaid but because of downloading 2 games i got a huge bill of 1800/- and continued in the next month also. I paid the total due as on date i. E. On 24.06.2017 and asked the vodafone store staff to change my number [protected] in to prepaid mode. As per my request they had given me a sim for activation in to prepaid mode, but it was not activated as...
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A
arun15goel
from Ludhiana, Punjab
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mnp rejected by idea on pretext that bill is pending

Address:Chandigarh, Punjab, 160023

I have applied for mnp of idea no [protected] to jio telecom but it was rejected on the pretext that bill is pendind but in reality bill was in (-) that is it was overpaid. I have already 600/- in my account.
So i want to lodge a complaint against idea cellur or telecom punjam unneccery harrasing me
Date of rejection is 06.09.2017 i have also went to lodge a complaint to idea showroom in sect 35 chandigarh but all in vain...
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R
Riteshshah0606
from Pune, Maharashtra
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jio feature phone

Address:Akola, Maharashtra, 444002
Website:www.jio.com

Dear sir,

I am book jio phone on 24.08.2017 by using net banking option of state bank of india option. Payment is deducted from my account but transaction is failed.
From 24.08.2017 i am continuous taking follow up from jio but from jio i cant get refund of rs. 500/- till date. Jio customer executive only committing me that your amount will refund withing next 3 days from 24.08.2017.

Please log my complaint...
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R
Rafik Shaik
from Chirala, Andhra Pradesh
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bad signal

Address:523316

Airtel sim not working. Number of times complaint in customer care. No use. Pls solve the problem. As well as possible. I loss my business case of airtel. Airtel sim no signal, calls are not incoming. Airtel customer care told your incoming & out going calls active but i'm not incoming calls properly. Airtel customer care problem not cleared. No use of my complaints....
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V
VivekChowdhury2
from Pune, Maharashtra
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tata docomo network coverage is very poor mobile - 9940173882.

Address:Pune, Maharashtra, 411033
Website:www.tatadocomo.com

I have recently port from airtel to docomo. It was my big mistake. First that docomo store guy told me sir you will not get any coverage issue.

But it was wrong commitment. Tata docomo coverage is very very very poor even you can't expect. I am from pune here it's very poor.

I have raised complain 2-3 times but every time they have closed ticket from back end without giving any solution.

Sr no.[protected]...
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C
chiru9049
from Hyderabad, Telangana
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idea postpaid mnp from airtel

Address:Visakhapatnam, Andhra Pradesh, 530002

Recently i ported from airtel to idea postpaid, with a due amount of 630 rupees i had completely cleared all the due amount on 9th if september, but my number is barred on 14 of this month. After several call made to customer care they are very irresponsible asking to visit idea outlet. I am having my due clearence bill and also submitted to idea customer support. Please find a solution to my problem....
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Address:New Delhi, Delhi, 110034

Pathetic customer care they don't want to listen to the customer

I have connection in the name of north delhi motorcycles since 2013, i have boradband connection, mobile connection etc.

In my mind airtel is only the king in communication that's why i attached with the airtel, but now i got the point its my myth only nothing els.

Because i am try connect with customer care from 2013 but till...
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P
Permanand Tiwari
from Delhi, Delhi
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internet & network services of jio

Address:New Delhi, Delhi, 110008

We are facing problem at our addess j 110 west patel nagar new delhi 110008 for network & internet services of jio. We are using the same in mobile as well as jio fi both but unable to get proper network and services at our above place. The same is happen with our idea network for calling & internet both as using number [protected] and others in this group. Kindly look in to the matter and take necessary action.

Permanand tiwari...
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