TRAI Complaints & Reviews

Dear Sir,

I live in Bangalore and have Broadband connection from Airtel with following details.
Account No 12699397
[protected]_kk

On 17-Jan-2022 I raised a request for bill plan change (from 2499/- to 999/- plan), and the request details is as below.
request id- 41-[protected]

It seems the request is still pending and many times I checked their customer care, and Appelate team also over phone.
And always I see the response as "request is in progress". Whatever times I tried over email, there is no reply from AIrtel.
I am attaching the chain of emails I sent.

Request your help in this regard so that my request for bill plan change gets expedited sooner.

Thanks

Ghanashyam

[protected] (mobile)
[protected]@yahoo.com

I got UPC code for my Airtel number. Today (26th January, republic day) is the last date of the expiry of the code. I wanted to do MNP today but couldn't because it's a holiday. I would like to get my current UPC code validity extended. I believe the validity of such codes should exclude holidays.

ABN, TV5 channel are banned in VCV Digital which is a local cable network covering rural areas including Bhimavaram, Palakol, Narsapuram, Rajahmundry and all the villages around. As this cable network is maintained by a team which falls under a particular political party they have banned few news channel like ABN and Tv5.

Please respond on our above complaint. Thanks inadvance.

My name is Bala Rajesh and I have a DTH connection with airtel and my connection no - [protected]-001 and my mobile number is [protected]. I took this connection for my home in Chennai and due to the lockdown I have been residing in my hometown. The Airtel team never informed me that if I dont recharge, I will lose my refund. Neither the customer executive nor the operator who fixed the connection informed me about this rule. This seems to be very unfair to me and not a transparent way of dealing things. Can you please help me get my refund back?

Dear sir
i am using post paid no [protected]/company issued this no but last 3 months i am not using for poor network, but the monthly bill generate every months kindly some legal team issuing file the case
call from the NO-[protected] this no issue notice for non using mobile no for this COVID -19 I am not able to pay this much bill kindly consider my mail and cancel my unwanted payment also please cancel my no

regards
sivasankar r
[protected]
[protected]@gmail.com

Hi My Number is [protected], i am using Services of Vi. My Posta paid bill is of 471 per month including of Taxes.
My billing cycle is 10th of every month & i have paid all my bills till 10 Nov'21 which i have paid on 29th Nov'21 as per my due date.
I have received my next bill of 471 on 11 Dec'21 as per schedule which i am supposed to pay by 26th Dec'21. Meanwhile i have again received a bill of 471 on 20 Dec'21 for period of 11th Dec'21 - 20th Dec'21.

Now i am calling to their customer care and they are giving excuses like:
1. Your one cycle was missed by us so we are clearing that
2.Your billing cycle is changed due to that you have to pay this bill.
3. We are now generating bills for 45 days as you are corporate client.
4. You have missed your bill in 2016 & now we are charging that amount.

I have checked all my bill of last 6 months, none of the cycle is missed & all bills are paid so there is no chance of mismatch.

Kindly help against this.

Hi,

I am complaining with regard to the TRAI notifications to give port out sms unblocked regardless of recharge plan has been blocked by airtel and is harrassment to recharge high cost plans.

Hope this will be looked into to help general public

I had ported my mobile number [protected] from Airtel operator to Jio operator via MNP scheme. As per the directions of Jio I cleared the pending payment of airtel already. But for past 3 weeks Jio is calling and threatening that my service will be stopped. And they have suspended my serviceI have given proof of payment, Airtel website showing no pending payment etc. Still it is not resolved and is giving lot of stress.

I have been using Airtel phone no. [protected] for a long time. Last friday i.e. 17. 12. 2021, I came to know that Vodafone Idea has issued the same phone number to another person.

I am facing a lot of hardship due to loss of continuous flow of information at a critical moment in my business. All my business and bank accounts are tied up to this phone number. I am unable to do my day to day operations properly since some calls are diverted to the other subscriber.

I would like you to take this utmost seriously.

I have filed complaint with my Service provider Airtel on 17.12.2021 at 15:44Hours with no.[protected]. I have sent an email to Airtel Nodal officer on 18.12.2021, to no avail. I have received an email from Airtel NODAL Officer on 21.12.2021 that they require 24-48 Hours to look into the matter.

I have also emailed CC copy of my complaint to [protected]@trai.gov.in .

I am enclosing my Airtel bill copy, Vodafone Idea subscriber details.

Please restore my services and punish the person responsible for issuing same phone number to two subscribers from different service providers.

VI is not allowing to register complaints regarding any recharge, balance deduction, network, misinformation by customer care executive complaints and is denying and rejecting PORT messages for MNP even after multiple attempts. The mobile number is working and has sufficient recharge validity and main balance as well.

Hello Sir,
My no is [protected]
this no i have using over 10 years.
but yesterday on 17 12 2021 directly deactivated.
i don't know what is the reason behind.

( Now i am working from home but due to deactivated i am unable to call or receive any calls on my phone )

Please reactivate my no asap

Its been six months since i have completely used up even 500 mb of mobile data due to the bad network coverage which jio have in our area.Complainted many times to the jio customer service but no action was taken.Pls consider this complaint and do the needful.

Sir I have received calls from[protected] from Axis bank support. But the bank said that it had no outgoing ca/ls facility. Kindly explain me'whether there is outgoing calls facility available for 1860 premium number.

Sir,
Using VI simcard 4 days ago incoming sim not working so many time i call customer care number but not solved my problem, tomuch problem facing, i requst please solve my proble please ...

Hi
As part of Airtel Black Plan, the company is promising customer to install free DTH connection and asking them to port from existing service providers.
Based on this commitment, I had ported 2 numbers from Airtel and post porting completion airtel did not install the DTH connection since there was no network connectivity.

Further the DTH installation arrives after 24 hours due to which the customer is not able to cancel the port as per TRAI norms, thus airtel is trying to sell something which it cant offer. Airtel is wrong selling its product

On highlighting the issue to the airtel, the Customer service executive are trained to not take any complaint. Also, as customer I was not independently able to raise a complaint since their site does not allow the customer to raise complain.

After visiting the store, I had to request executive multiple times to raise one complain (Request[protected] which they closed at the backend without taking a feedback from the customer. This is unethical practise wherein customer is not even allowed to raise a complain

Dear Sir,
I am Tejash Vaniya From Bhuj, Kutch, Gujarat.My Father And Brother Have two sim of vodafone.I have tryied port process but message is not send from the phone.please solve this problem as soon as possible
Following Are The Vodafone Mobile Numbers
1=[protected]
2=[protected]

Sir it's about 2 years has gone but till now in my village there is no better network coverage..I can't even use the internet here
Many times I complaint to jio, airtel but no satisfactory resolution
Location - village perwa, Tehsil bali, district pali, Rajasthan
Pincode - 306126

My complain is regarding slow network coverage in my locality by Jio. I tried to reach them through there Jio app and try to talk to there executive but they never receive any call or respond to any massage.
It's been almost 3months I have been facing the problem and trying to reach them but I think they deliberately not responding.

I had ported my mobile number [protected] from VI operator to Jio operator via MNP scheme. As per the directions of Jio I cleared the pending payment of VI already. But for past 3 weeks Jio is calling and threatening that my service will be stopped. I have given proof of payment, VI website showing no pending payment etc. Still it is not resolved and is giving lot of stress.

My JIO Connection bearing number [protected] raised request for relocation on 29/10/2021.
I have been following with the team ever since and they were not supportive nor helping.
It has been appraised to us only new connection request can be accepted for the requested location.
After hearing this I told them to cancel and refund for which also they were not fulfilling.
JIO is treating customers like slave dogs.
I urge TRAI to rescue from these ruthless companies
I want your good office to take necessary actions since 29/10/2021 my kids were not able to attend their classes.
I need compensation for this