Trai — bad network issue and call drop

Address:Jaipur, Rajasthan, 302021
Website:www.aircel.com

Sir i am using aircel prepaid no. ([protected]) since 28 december 2017 i have been facing network issue in my area of f-1/192 chitrakoot, vaishali nagar, jaipur 302021.
I have complained four times in aircel office but there is no positive response from them.
In my home mobile network is not showing so i am not able to call and internet browsing please do resolve this matter.
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer (dksoni2393),

We would like to inform that your number is showing as protected.
Kindly share your concerned Aircel number with us along with your concern on [protected]@aircel.co.in

Warm Regards,
Aircel Social Media Team
dksoni2393's [Complaint's author] reply, Jan 23, 2018
My aircel no. Is 8764243294
My aircel no. Is [protected]
Dear Customer (dksoni2393),

As per our concerned team, we regret to inform you that some technical issue is going on at your location which will take some time to get rectified. We request you to cooperate with us.

Warm Regards,
Aircel Social Media Team
dksoni2393's [Complaint's author] reply, Jan 25, 2018
Thanks for your support sir
But i have complained many times in aircel office and they also said to me that you have to wait for some time but there are no resolution and now you also say this point
Can you tell me exact date of resolution of my complaint
Aircel Customer Care's response, Jan 27, 2018
Dear Customer (dksoni2393),

Please note that we will not be able to share the timeline for the same currently. However, any progress in the same will be intimated to you. Looking for your kind cooperation and assuring best of our services.

Warm Regards,
Aircel Social Media Team
Dear Sir,

I port my no-[protected] from Idea. I am sending to port request several time. but every time idea rejected my request. As we have already bill pay excess amount. So pls shortout this problem on urgent basis. if we face problem again
i will 3rd time port
I will going to consumer court.

Thank & Regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information