Trai — balance deduction for various unsubscribed schemes

Address:411030
Website:care.ideacellular.com/wps/portal/account/online-recharge

Sir, i am using idea mobile service. My mobile no. Is [protected]. My mobile balance is getting automatically deducted for the services for which i have never subscribed. When i called the customer care, they said that it happens because of pop ups or cookies. But i told them that i have already blocked the pop ups and i am not interested in any such schemes or services and i have never clicked on any such offers or schemes. Still my mobile balance has been deducted for several times.
I hereby request you to kindly look into this matter and stop idea for doing such frauds and give total refund for the balance deduction for my above mentioned number.
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