Trai — barred my phone number's

Address:New Delhi, Delhi, 110025

Hello,

On 18th of april 2018 our 5 airtel phone number got blocked. When i contacted airtel customer care, they gave me the reason that someone made a isd call to a dnd number.

I would like you to inform you that we are manpower firm and we get list of job seeking candidate from job portals like monster. We only contact those candidate who have put up their resume on these jobs portals. Many times our indian candidates who are working in abroad regularly update their resume with their respective country phone number.

In our case one of our new employee without knowing or may be by mistake dialled a isd number of a candidate which he had found on the job portal. We don't exactly know the number on which our employee has dialled isd call. To make my point i have enclosed few screen short of few job seeking candidates who have updated their resume with international phone number. Please find the enclosed attachment in jpg format.

When we enquired with airtel customer care about the same, they just told us that we had dialled a isd call to a dnd number from this number ([protected]).
Our other four numbers which has been stopped are: [protected], [protected], [protected], [protected].

We have been informed by airtel to contact you to reactivate our number again. We kindly request you to please reactivate our number: [protected], [protected], [protected], [protected], [protected]. I ensure that onward we will never going to make any call to dnd or isd number again. Please activate our phone number at the earliest. Thank you in advance for your prompt attention to the issue.

Yours faithfully,
Sayeed eqbal rahber
+2 photos
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information