Trai — bsnl slow speed for internet

Address:Ernakulam, Kerala, 686681

Telephone no [protected], bsnl, chelad exchange, ernakulam ssa, kerala circle. I have a broadband connection in this phone number. According to this plan i am eligible for a speed of 8 mbps. But i am getting a maximum of 1.7 mbps. Some time it will reduce to.14 mbps. As i am paying for 8 mbps i am getting much lower speed. There is ffth line very near to my place and i applauded for the same. But they are not ready to give a connection. I request you to do necessary steps to get the prescribed speed or give a connection in ffth
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I having problem of call drop since 2 month. I was calling to airtel customer care 10 time, they gives only one answer, your problem satisfied few days,
Because of this call drop problem I have lost my Rs 29 lack tender of road.I always request him but problem was not satisfied.

My mobile number is [protected]

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