[Resolved] Trai — cable operator not provide channels as my request

aamol.gajare

from Delhi, Delhi

Address:

Ghatkopar, Mumbai, 400075

Dear team,
I am cable subscriber from den cable and lives in ghatkopar laxminagar mumbai 400075. I have asked my cable operator to provide a certain list of channels based on the recent order from trai. However, my operator has denied to provide the subscription to the list of channels as he mentioned he can only provide the package (Pre-defined list of channel in package) given by den cable only. This is totally against the rules of trai and breaking the rules. I request you to take action against the den cable. My details are as follows

1) name: amol gajare
2) smart card no[protected]

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Sep 8, 2019

Complaint marked as Resolved

DEAR TRAI TEAM, Thanks for quick response & support. As per my request DEN cable solve my problem. They activate all channels as per my requirement. All credit goes to you. Request to den the channel started should continue as follows. I humble request to DEN please provide a certain list of channels as per customer requirement.

TRAI customer support has been notified about the posted complaint.