Trai — changing in plan without any notification

Trai — changing in plan without any notification

C Chaudhari krishna from Noida, Uttar Pradesh

Sir mera pass idea ([protected]) ka sim hai. Maine 5 augest ko rs: 404 ka recharge kiya. Us time plan me 300min/day (1200min/week) and 1gb/day ka offer tha 84 days ke liye. Likin 28 days ke bad unohone plan change ka diya wo bhi bina koi information ke. Call karne par pata chala new plan me 250min/day (1000min/week) and 1gb/day kar diya hai. Reason puchne par bolte hai company ki new policy hai. Complain ke liye bola to bolte h company ki policy hai usme changes nahi hoga. Sir agar plan me 600/week hota to bhi koi baat nahi thi par recharge ke bad plan kyu chane karte hai. Sir mai request karta hu ki koi rule banaya jaye ki recharge ke bad koi company plan me changes na kare. Thank you Was this information helpful? No (0) Yes (0)
TRAI customer support has been notified about the posted complaint.
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Comments

bharat rayadurgam

from Hyderabad, Andhra Pradesh

Though being Vodafone customer I am using plan 352 from the past few months.They are giving daily 1GB data and Free voice calls for that plan.I can use calls but unable to use data as Vodafone signals were very weak to browse though Delhi is having 4G.Simply vexed up with Vodafone poor signal strength.

Omanakuttan N

I am supposed to get a security refund of Rs. 1646.54 from Vodafone India, on account of migrating from Post Paid to Pre Paid since March 2017. I approached all of their agencies like Appellate Authority, Nodal Office etc. My last Service query No. was[protected]. Could you please do something to help me. My Mobile No. is [protected].