Trai — channels not provided by videocon d2h

Address:

Jharsuguda, Odisha

Sir,
My self subhasis sahu
I have select chennels 2 days back but till now i am not able to view any chennelsand they are deducting money from my d2h account if i am not able to view any chennel of my choce then why should pay i have written mail to d2h and trying to contact customer support number but it was coming engaged.
No body is responding please do some action against the videocon d2h to restrict them.