[Resolved]  Trai — cheating customer

Address:East Godavari, Andhra Pradesh, 502032

I am a customer of Videocon d2h bearing id 91816868 and requested on May 4th for relocation from old house new to house, one day one technician came and de-installed the D2H and not done the installation the person said another technician will come to install he said, i am waiting and keep on calling customer care but no respone they are telling do it within 8 working hours but no doing and deducted the money from accoutn on May7th.
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Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Veeresh,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Veeresh,

We would like to inform you that we have tried to get in touch with you however no response received from your RTN. Moreover, we have escalated your concern to our service representative to address it on priority. Kindly let us know if you need any further assistance.
 
Thanks & regards

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