Trai — complaint against vodafone | |||
Dear sir I'm customer of vodafone from last night year. They cheat 2nd time to me. I got my august month bill they show 592 previous balance but i have already paid. When i call them he told that it is extra net uses charges. Sir when i take plan company person told us your plan is 499 monthly unlimited plan but yet he asked me 499 as extra net uses. So please your are requested that please instruct to company for waiver such amount. I highly greatful to you. Was this information helpful? | |||
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TRAI customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My Name is Deepak Naik & my mobile number is [protected]. I was using family plan with Vodafone. I made a official complaints for almost 10 times regarding network issues in my area. But they not resolved the same. Every time they put remarks saying that issue has been resolved without consulting me. after receiving poor service by Vodafone i have initiate port request & i called customer care informing that i should not received a call why i am porting my number to another service provider. After registering a complaint to Vodafone yesterday[protected], i have receive more than 10-15 calls saying that why you are porting your number. I was literally harassed by Vodafone customer care. I am also wanted to add that my number was suspended before my due date without confirming me. I have put DND request for my all three numbers [protected], [protected], [protected] but they are not activating DND & charging me for services which i have already mentioned their customer care. please take a strict actionist against them as they are harassing me since last more than 3 months. Adding a image of suspended bill before due date. They are also not providing me nodal officer number.
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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Please update current status of my complain id no is 1671010j