Trai — Complaint against You Broadband Pvt Ltd

Address:

B/78, Aum Society, B/H Jalaram Nagar, Opp Gokul Party Plot, Gotri Road, Vadodara - 390007

This is regarding the complaint against service provider You Broadband Pvt Ltd. From the starting of this month (June 2020) we started facing issues of slow internet and connectivity issues every now and then. After a week when we started complaining about the same, they kept on delaying the repairing by saying that they have some line fixing problem so it will be resolved in couple of days. Even though on registering the complaint many times we didn't get the number anytime and kept on delaying the resolution by telling that soon the problem will be resolved. On complaining every now and then when we didn't got our problem solved we are writing you for the same and kindly make a note that we also need the extension of the services against the trouble we went through this entire month.