Trai — create own channel package

Address:

741201

I have a consumer of videocon d2h service. My consumer id is[protected]. For a few days i am trying to create own channels package but it has not possible. Also i am calling videocon d2h customer care nos. But they have not any suggestion to create own package. Their website page of "create own channel" have not open. So i am helpless... Pl kindly suggest me to avoid this inconvince.