[Resolved] Trai — Customer care executive aircel not taking my call | |||||
Sir It's to inform you that my aircel number [protected] have some issues so i called 198 and followed her instructions when we reached customer care executive on line she cut my call two times... Customer care executive only first time take my call but can't solve my issue i am on the call but she cut the call. Again i call him back but didn't responded. Do something against them Thanking you Prabhakar mallik Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved TRAI customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi Mallik Prabhakar,
We deeply regret to not meeting your expectations in this moment of need. We would request you to view this incident as an exception to our set standards of services. As a service provider it is our unchanging effort to build a better relationship with you. Hence, we would request you to please tried to re-connect on our Customer care help desk hope you will get clear voice and you will able to put your concern over there.
Warm Regards,
Aircel Social Media Team
We deeply regret to not meeting your expectations in this moment of need. We would request you to view this incident as an exception to our set standards of services. As a service provider it is our unchanging effort to build a better relationship with you. Hence, we would request you to please tried to re-connect on our Customer care help desk hope you will get clear voice and you will able to put your concern over there.
Warm Regards,
Aircel Social Media Team
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your issue:
Date & Time of call to call centre:
Executive Name:
Warm Regards,
Aircel Social Media Team
8.05 am, 8.05 am and 1.46 pm
Excutive name I didn't remember.
Thanking you