Trai — dish tv connections not working, no resolution from dish tv. not able to watch anything

Address:New Delhi, Delhi, 110096

Hi team,

I have 3 TV connections with DISH TV. They have migrated the plans to new one and everything has gone. They are charging Rs1100 but no channels are working. Not even star plus or Sony. I have raised complaints regularly from last 5 days but DISH TV is not resolving the issue and my family is not able to watch anything at all. When I ask to quit and get refund for the connections so that I can switch to some other service provider, DISH customer care is not ready to take my request.

Please help, my family is waiting for a response. We are sitting idle from last 5 days.

VC No.
[protected]
[protected]
[protected]
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TRAI customer support has been notified about the posted complaint.
Mar 08, 2019
Updated by Ayushty
Name - Ayush Chhabra
pH - [protected]
Complaint comments 

Comments

Dear Ayush,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear Ayush,

As per our conversation on [protected], you have confirmed that issue related to the DishTV connection has already been resolved.

Regards,
Online Team
DishTV

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