[Resolved]  Trai — double charges for relocation of videocon d2h

Address:Nandan Inspera, Pune, Maharashtra, 411057

Hi Team,
I have relocated to from one place to another in Pune. I have request to videocon to relocate my connection as well. They have sent their engineer and dis-mental set top box from my location and taken 400/- rs. Later a day they have sent another engineer and set up set of box.

After 2 days, Vidoeon D2H has deducted 400/- rs from my customer care account.

I have raised complement as well as it is very difficult to reach to videocon to their customer care no.They are not taking any action and not refunding amount for my set top box.

My complain no[protected]
Customer Id[protected]
Incident Date - 8th or 9th Apr

Request you please help me and get refund amount.

Thanks
Pawan
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Aug 7, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Pawan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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