Trai — dth big/reliance tv unable to reach them

Address:	600041
Website:	[email protected]

Since six days we are not gettting any of sun tv package in reliance digital tv which we have subscribed to. Nobody to listen to the complaint and the connection is abruptly cut off after getting our details. A number of attempts to contact them through their toll free no. Was of no avail. There was nobody to listen to the complaint and the connection is abruptly cut off after getting details of our card no. This is continuing for the past 5 days.
In addition we have sent email msgs. To their official site and to their nodal officer (Nodal officer's tell. No. Mentioned by them is always engaged) for the past three days. Not a single acknowledgement so far.
Thus all their communication channels are totally cut off. We hv no other alternative except to contact you.
Since we hv paid fully (For six months) for the channels blocked by them without any reason or rhyme they have to pay back the amount for the channels blocked by them. They have earlier blocked bbc news also similarly.
We don't know as to why they don't reply for any of our queries. Pl. Advice. Regards.