Trai — dth service tata sky

[email protected]

from Sirur, Maharashtra

Address:

411044

New regulations given by trai of selecting channels is totally against consumers benefits. May be it started with good intentions but finally end up with higher costs. For exactly same package which i am using currently i have to pay 125 rs extra (550 in place of 425) for my tata sky. Infact i will get some less channels compared to existing. My tata sky consumer i'd is [protected].

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Comments

mukesh adya

from Delhi, Delhi

Tata Sky is not activating the new packs as per decision of 29th December 2018.When ever they are contacted, they put up flimsy excuses that it will take time.Kindly issue fresh directives.

Mukesh Adya
Mobile no.[protected]

mukesh adya's reply, Jan 24, 2019

The executives of Tata Sky toll numbers have been many times contacted for taking new packs as per TRAI decision of 29th December 2018, but to no avail.The executives always try to pass the buck by stating that the Trai directions will take a while for the new packs to be activated.This is nothing but non compliance of Govt.instructions.Necessary action be taken against the Tata Sky provider.Thanking you.
Mukesh Adya
mobile number-----9818021341

Tata Sky Customer Care's response, Feb 1, 2019

Hi! We understand your concern. We are working on this. We'll update you soon regarding this.

gabby pereira

from Panaji, Goa

No option as yet to choose the channels of my choice. TataSky is a complete ripoff company. If they wont give a solution soon I will change to another DTH operator.

Tata Sky Customer Care's response, Feb 1, 2019

Hi! You can choose packs of your choice from Tata Sky Recommended packs or Broadcaster packs. You can additionally also choose channels of your choice at applicable rates to create a subscription of your choice. You can do so through the following modes: 1. Self-care portal: mytatasky.com (in the manage packs section) 2. Tata Sky mobile app (in the manage packs section) 3. Visit your nearest Tata Sky dealer.