Trai — False commitment

Address:	Sri Ganganagar, Rajasthan, 335803
Website:	www.vodafone.in

Sir/ madam,
I had a vodafone prepaid connection on which i was enjoying Rs. 348/- recharge along with 28 GB internet & unlimited calling for 28 days cycle.
Few days ago a vodafone postpaid sales executive named Sandeep on behalf Makkar agency, Vodafone store, Sri Ganganagar contacted me & pressurised me to migrate in to postpaid. He said that i will get 25 GB internet & unlimited calling in just Rs. 299/- per month so it would be much beneficial to me to migrate in Postpaid in stead of prepaid. He said he has target & commission in this. He continually called me to forcefully migrate in postpaid. On trust on him & company reputation I switched to postpaid. After that i got knew that i have only 1 GB net for whole month & monthly rental is Rs. 349/- + tax. Then I called him but his number was switched off. I also contacted to above agency & they also didn't help me. I wrote a mail of concern to vodafone a week ago but they also didn't gave me any solution.
I am feeling like a scapegoat.
Please help me, i just want to migrate in my previous prepaid plan. I lost my prepaid balance also.

Regards
Suresh Garg
[protected]