Trai — I m complaining against videocon d2h service provider

Address:

Lucknow, Uttar Pradesh

Videocon d2h are not adhering to the new rules of trai according to which a consumer can chose what to watch and what not to, but our service provider are distributing those unwanted, expensive, unwatched channels to us and when we told them to remove those channels, they said that those channels are compulsory and cannot be removed. They completely shrugged us off on new trai rules. Due to such fued we have to pay extra charges for those we want to watch and also our pack expires before the due date because o[censored]ninformed addition o[censored]seless channels.
I hope the authorities will look into this matter seriously.
Taking to service provider didn't help us, i hope that on this platform consumer is listened not cheated. Please take actions against them.