[Resolved]  Trai — idea canceled/blocked my sim

I have recharged on my idea sim, 20 Dec 2018 of RS 398/- unlimited pack, then my sim is not in work from[protected].00pm
And every time when I call to care on 198 by alternative number it says busy / call dropped.
Last week I have taken new sim for my uncle due to same reasons, and now for me this is too much .
It's a business policy by idea eg.
if 100000 sim are replaced by new one of Rs 100 then company earns Rs 10000000