Trai — idea cellular network - deactivating my incoming and outgoing going calls

Address:Hyderabad, Telangana, 500011

Hi sir,
I got message from idea cellular that they are disconnecting my incoming calls and outgoing calls if iam not going to recharge every month. As per trai guidance if there is no incoming and outgoing calls for 3-6 months, then only they can disconnect calls n deactivate sim. Could you please do check and give necessary action in priority...
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Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

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