Trai — idea postpaid mnp from airtel

Address:

Visakhapatnam, Andhra Pradesh, 530002

Recently i ported from airtel to idea postpaid, with a due amount of 630 rupees i had completely cleared all the due amount on 9th if september, but my number is barred on 14 of this month. After several call made to customer care they are very irresponsible asking to visit idea outlet. I am having my due clearence bill and also submitted to idea customer support. Please find a solution to my problem.