[Resolved]  Trai — illegally charging money from customers

Address:Dehradun, Uttarakhand, 248001

For th past 3 months videocon d2h has been charging me for services I’ve not opted for. On asking them to deactivate the service (ch. no. 913 Movies Active hd) they assured me to deactivate it but failed to do so and charged me again next month. Similarly they charged me for sms services for which I’ve not opted neither do I get benefits of the above mentioned. This simply fraud towards us consumers.
Companies like these need strict legal actions. Ihope to get a solution from the government.
Hopefully
Rahul Bari.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rahul,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information