[Resolved]  Trai — improper service

Address:

500029

I have been a customer of videocon d2h for 7 years in a row, i got my set top box changed since then the problem had started but the company is not ready to rectify the problem nor refund my amount they hired local tech people they close the tickets without intimation and without resolving the problem with their own product they charging us service charges without intimation they close the tickets and say the technician closed the ticket and their executives dont connect the call to supervisor we have to hold the call for hours but they dont resolve the issue everytime we call the technician we have to pay them but they dont resolve such a worst company we nvr expected them behave such filthy manner, even if slight air passes it says signal problem. D2h customer durgam. Jaipal