Trai — in 1 year pack only 5 month watched.. now no one channel is coming..

Address:At post Hammigi, 582118

In 1 year pack only 5 month watched.. Now no one channel is coming..
Dish tv vc no [protected]
Last recharge 21.05.2019
Amount 2696
Before recharge dish tv customer care service executive called me and said recharge with 2696 in single recharge and u will get 12 months subscription.

But after recharged 5 months watched channels.. Now no one channel is coming..

Because of this reason i raised a complaint on 12.10.2019
To dish tv supervisor.
He said within 1 hour our technician will solve ur problem. But no use in that whole day no one technician is comed and aslo not called.
This type second day also i speaked with dish tv supervisor then again he said same solution but next also no called and not comed.. This type 7 days running now.. What can i do now.. And who is responsible for this problem.. Trai sir please solve this.
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