Trai — independent tv did not give service since its inception

I want to bring to your notice that we have paid rs.2500 to the independent tv for their support but those beggers neither gave proper support nor proper channel to us. Finally they shut down the company. We lost the money and those fools even did not gave us the money back. I would like to ask trai what is the initiation u r taking in order to support customers. They did not even gave the channel properly even from day one. If you also feel that we can leave it loosing money then the public also will say trai is inefficient in resolving the issues. Hope you resolve the issue asap as more than 2 yrs completed and no response.