Trai — independent tv dth no response

Address:

103, Anjanabai Plaza, Namaskar Dhaba,, Thane, Maharashtra, 421306

Last 5days i'm try to call the independent tv customer care number but call not connect, on 21st april 2019 i was recharged for my paid channels, order 56268 and packname itv telugu hindi super pack but it's showing 200 unsubscribe channels, if they can't restore my services then refund the my account, not only recharge amount main balance 2000rs, also my ci no. [protected], stb [protected] and email id [protected]@gmail.com