Trai — independent tv not offering bouquet channels

Address:

New Delhi, Delhi, 110075

As per trai guidelines all cable and dth operators has to provide fta, bouquet channels or al a carte channels. However independent tv is not offering this. Instead they have their own channels to offer which are of no use. The problem is that they charge rs.1999/- in advance for it's customers for their channels for a period of one year from the date of purchase which is non refundable.
After repeated requests they are not paying any heeds and surprising they are not afraid of complaints with trai even.
I don't want the advance payment of rs. 1900/- back. All i want is the list of bouquet channels proscribed by trai for which i am also ready to pay separate charges as would be applicable.