Trai — many channel not showing, extra channel added & charged more than I select channel

Address:

Thane, Maharashtra, 421004

Dear sir,
This is to inform you that my balance is deducting but no channels is available. No modification option available. Many channels show in my account which i had not select please solve the problem all my current balance is deducted. If not solve i will switch to any other d2h service. I want all the refunds which is lost by me due to your mistake. Till you not solve the problem i will not continues the serives after all my balance finished.

This is compaint given in videcon d2h but the sites is not in service. You are therefore rquest you to p[ease show the problem as asap. I. D 91338735