Trai — migrated to new tariff and money loot by dishtv

Address:

Chennai, Tamil Nadu, 600122

Respected sir/madam

This is rm narayanan writing this email from chennai seeking justice for plan migrated to new plans with out my confirmation. Previously i have been watching the channels listed below and subscribed with 4392 rs on sep 9 2018 7:17am towards one year recharge for my

Dishtv vc no. [protected].
Dish85 100
Tamil bonanza 10
Kids delight 31
English club hd 125
All sports hd 99

With out my knowledge or intimation to me my old plans are migrated by error in dish tv app/website even now it is showing that i have balance of 1694.23 rs today as enclosed in the figure, however it should be more than 3300 rs. So i request you to continue the old plan as i have interacted with some senior officials with interaction id[protected] promised me with compensation channels. Otherwise, kindly reimburse my money to my account which i have recharged for one full year. If i am not getting the channels or money i will be registering a suit in the judiciary since i have recorded all the voice calls of my interaction with customer care officials. No one has informed me about that i can continue with my old plan in-spite of my several calls and recordings i had with dishtv customer care officials. So please take action against the officials and quickly revert me with compensation of my lost channels as promised earlier since i have paid my payment in advance for one year having trust in dish tv.