Trai — Mobile data plan offer - vodafone 4gb sim conversion (with 4gb data offer 10 days validity)

Address:	Coimbatore, Tamil Nadu
Website:	www.vodafone.com

Sir, ref: [protected] (Vodafone)

After 11 years o[censored]sing the vodafone (Bbl mobile/hutch/vodafone) on 28th may 2017 i converted into 4gb sim with 4gb data offer for 10 days free of cost. On 31st my talk time balance is got reduced suddenly and they called thro. Call centre asking for choto credit and they given for credit of rs.10/- for emergency calls.

After then we recharged rs.120/- (Full talk time) top up in my number. That balance also gone in the night. Morning i met the office and asked why its happen. They says the data balance is over its automatically deducted the main balance. And i asked while ask for "chota credit" for rs.10/- you are asking thro. Phone and confirm and giving but, why not in the case of data plans if i need it i can talk/sms to recharge to get the balance. Why you stolen my money without my knowledge. They says..in your android phone data option you kept on that why its happen. I am asking i may kept or or off is they asked me debit my main balance either via sms/call/email then why its happening...

Sir please take this compliant and check their records... All new sim activation they doing like that... If they give offer that is ok. But how they deduct our money without our concern?