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Trai — money deducted rs.25

My phone no is [protected] My Vodafone A/c balance RS.25/- deducted without any suscription on 23-december-2018. I did not get any message for deducted. Two times I called to vodafone customer care service they said" we will refund your amount with in 24 hr but still I m not get the amount. Now I'm continuously calling to customer care, but they did not connect to tele caller, call automatically jumped to another Vodafone offers.Still I'm not connect to tele caller. When I'm calling with another phone through another Vodafone some then after connected. I think they blocked me.Please refund my amount as soon as possible. Please do needful.
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Complaint Status


[Jan 30, 2019] TRAI customer support has been notified about the posted complaint.
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    TRAI
    Customer Care Service
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    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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