[Resolved]  Trai — monopoly restrictive trade practice by sun direct dth

Address:Chennai, Hyderabad, Andhra Pradesh, 500010

Refer my sun direct vcc no. [protected]. Recharged for one year from 02 dec 2018 to 01 dec 2019. But subscription reduced to 30 aug 2019 without intimation. Further, channels removed without notice. First rox hd removed for which complaint lodged with no. Cw[protected] on 01 jan 2019 but not yet resolved. Today 04 mar 2019 removed mtv beats hd and cineplex hd removed without notice. The act of sun dth comes under breach of contract as per the channels available on date of recharge before new cable tv scheme launched by goi. It is even clarified from goi that customers with long duration packages are to be continued with out any change.

Regards
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team

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