Trai — monthly recharge done but some channel are not showing.

Address:

411028

Hello,
I am a videocon d2h user. Since from last 2 weeks i am facing n no. Of issues regarding services of videocon d2h, which includes wrong pack activation, frequent unfair balance deductions.
Fresh incident is after recharging monthly regular recharge i am not able to see almost all movies channel, some news channel, and some other channels which ran 2 to 3 days. I tried many times customer care number but they are not connecting ([protected]/[protected]/[protected] only ivr responding after selecting talk with customer care executive option call will disconnected after that i contacted on their email [protected]@d2h.com only one reply they sent your account is refreshed and service will resume after 10 minutes but its not helpful after that i mailed many times, but thet didn't replied. Still i am facing issue. How to contact them.